86% sales valuation accuracy
86% sales fee satisfaction
Nov 06,2014
Nov 06,2014
0
people found
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We had a valuation done at the end of September 2014 on our 3 bedroomed semi detached. Haybrook (Rotherham)suggested an asking price of £130K to £135 (range) we had also had 3 other valuations undertaken whom all were in this region. Haybrook hounded us for a couple of weeks to sign up but eventually we signed up with an internet estate agents in Sheffield. However we decided to try to part exchange our property for a Strata one. Strata used Haybrook and Reeds Rains for their "valuation." The Strata manager showed me the figures from Haybrook who had said the house was only worth £115k! I questioned this as it had only been 4 weeks since their other "valuation." I was informed that apparently Haybrook admitted that most of the "big" estate agents will value your home at whatever they believe you want to hear as they are commission based. Interestingly we had put in an offer on a 4 bed detached which was under Haybrook a couple of weeks earlier and I feel that they were using underhand tactics to stop us part ex as they would then lose their sale. Ultimately we have not been ripped off with the part ex deal and certainly wont be buying a house for sale with Haybrook.... there should be laws in place to protect sellers against this type of underhand tactics. Sellers beware!!!
What agent could do to change your mind?
Been honest about the true valuationAttached Filesnbsp;
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Latest Reviews
1st Jun 2019
reviewed by 'Gail'
3rd Jul 2018
reviewed by 'Yvonne'
23rd Apr 2015
reviewed by 'Alan'
Opening Hours
Address
Haybrook
1a Wellgate
Rotherham
South Yorkshire
S60 2LT
01709 362330
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 86% | £112,500 | £135,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 5 | 0 | 1 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 01,2019
Jun 01,2019
0
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Kelly and Kenneth are a great team, friendly and helpful, they have a good approach when dealing with a bereaved family selling their home, helpful compassionate and not over bearing, no pressure was put on us, would highly recommend them to sell your home....
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Comment on agent fees
Fees a little high but there approach to customers much better than local rivals
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Apr 11,2019
Apr 11,2019
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Excellent communication with myself whilst purchasing a property , and had good personal relations to resolve issues , positive experience so far...
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Comment on agent fees
Personally I am not paying fees via the estate agent
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Apr 11, 2019
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Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you soon ...
Jul 03,2018
Jul 03,2018
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I sold my property with Haybrooks. They were extremely helpful and gave me all the information I needed. They kept me up to date throughout my sale....
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Comment on agent fees
good
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Aug 02,2017
Aug 02,2017
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We have sold 3 homes with Haybrooks in recent years for ourselves and family members. Whilst not the cheapest we feel the extra is worthwhile as they have secured buyers quickly in each case. The quality of service has also been excellent, keeping us well informed ...
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Comment on agent fees
Whilst not the cheapest we feel the extra is worthwhile as they have secured buyers quickly in each case.
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 12,2017
Jan 12,2017
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Had a valuation through Haybrooks Rotherham, Steve Wilkinson provided the valuation. The service and representation of Haybrooks was of a highly professional standard. Clearly hugely knowledgable of the area, Steve provided an incredibly enthusiastic interest in selling the property and gave an honest valuation. Would ...
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Comment on agent fees
Very reasonable and in line with other local agents
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Jan 12, 2017
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Hi P Hudd,
Thanks for your kind review of our Rotherham branch. We're pleased to hear they provided a highly professional service and were also knowledgeable and enthusiastic. We will pass this feedback on.
Regards
Ross ...
Apr 23,2015
Apr 23,2015
0
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Its a pity i can't name everyone i came into contact with because they where all pleasant and very professional but as i can only name two, i must name the two i came into contact with the most, up first is Jamie, she did ...
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Apr 29, 2015
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Dear Alan and Mary
Thank you for your lovely review, we are really pleased to hear about your experience with our Rotherham branch.
All the very best!
Melanie Smith
Customer Relations Manager ...
Nov 06,2014
Nov 06,2014
0
people found
this helpful
this helpful
We had a valuation done at the end of September 2014 on our 3 bedroomed semi detached. Haybrook (Rotherham)suggested an asking price of £130K to £135 (range) we had also had 3 other valuations undertaken whom all were in this region. Haybrook hounded us for a couple of ...
read full review
read full review
What agent could do to change your mind?
Been honest about the true valuationAttached Filesnbsp;
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Nov 24, 2014
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Dear Mrs G
I am really sorry to hear this. Please email me at [email protected] if there is anything I can do to help.
Kind regards
Melanie Smith
Customer Relations Manager ...
Nov 03,2014
Nov 03,2014
0
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Through Denise's and others tireless hard work they found me a buyer to purchase my old home.
I just can not thank your staff enough:-)...
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Comment on agent fees
Worth every penny:-)
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Nov 24, 2014
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Hi Len,
Thanks for your review. We are really pleased to hear about the experience you had with us.
All the best for the future!
Melanie Smith
Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am really sorry to hear this. Please email me at [email protected] if there is anything I can do to help.
Kind regards
Melanie Smith
Customer Relations Manager