Flatland
South kensignton, London, SW7
3.9/5, 129 reviews
79% recommended
28% lettings valuation accuracy
81% lettings fee satisfaction

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“FLATLAND AGENCY in GLOUCESTER ROAD is the DISGRACE. NO CLASS. ......”

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Nov 06,2014
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By: 'Mia'
Nov 06,2014
0 people found
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FLATLAND AGENCY in GLOUCESTER ROAD is the DISGRACE. NO CLASS. TERRIBLE. the WORST.

I don't know how come there are ever good reviews for this FLATLAND AGENCY in GLOUCESTER ROAD. I just called them. A miserable staff (guy) told me the room I was looking for will be available at the end of November. So I asked what is the date so I could plan my schedule. AND HE SAID: "Don't you know the end of November is 29, 30, 31 YOU IDIOT?" and he hung up!


Absolute the worst, grumpy services. DO NOT EVER USE THEM.

I don't think they can do any other jobs else in their pity miserable life.


Regards,
What agent could do to change your mind?
Nothing. Have some class. and some proper training
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Latest Reviews

View all Reviews 129
15th Feb 2023
reviewed by 'Ashley Dare'
“I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found ......”
28th Sep 2022
reviewed by 'Linda'
“it’s absolutely rubbish No one answers the phone it’s waste of moneyi don’t recommend at all i ......”
16th Aug 2021
reviewed by 'Aimee'
“Relatively good service. Managed to find a flat quickly although when i call up on the day to find out ......”
30th Jun 2021
reviewed by 'Cristiana Daniela Zamfirescu'
“It was neither the first nor the second ,nor even the third studio i visited,but i was pacient and ......”
7th Jul 2020
reviewed by 'Maria'
“Letting agent fees for tenantsMost tenancy related fees are now banned. Find out what to do if you've been charged ......”
4th May 2020
reviewed by 'Laila'
“Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Flatland
125 Gloucester Road
South Kensington,London
Greater London
SW7 4TE
020 7341 9000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 28% 81% £350 £1,062
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 100 17 0 0 0 0 1 10
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Mike of Flatland offers truly incredible service!...”

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Feb 15,2023
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Mike
By: 'Ashley Dare'
Feb 15,2023
0 people found
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I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found me a fantastic, newly renovated, clean and tidy, large top-floor bedsit, at a reduced rate, which he negotiated on my behalf to accommodate my budget, ...
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“it’s absolutely rubbish No one answers the p......”

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Sep 28,2022
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By: 'Linda'
Sep 28,2022
1 people found
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it’s absolutely rubbish No one answers the phone it’s waste of money i don’t recommend at all i have paid around £70 they keep sending me flat lists and all the flat has the same phone numbers and no one answers the phone ...
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By: Yasmin
Jan 25, 2023
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Yes, I've had the same experience. Makes me wonder if the company is actually legit. Feel like I've been had. ...

“Relatively good service. Managed to find a fl......”

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Aug 16,2021
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By: 'Aimee'
Aug 16,2021
0 people found
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Relatively good service. Managed to find a flat quickly although when i call up on the day to find out the possible availability i would prefer not to hear stories of what other people have found as I'm only interested in what is available to ...
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“Thank you ,,Flatland"!...”

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Jun 30,2021
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By: 'Cristiana Daniela Zamfirescu'
Jun 30,2021
0 people found
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It was neither the first nor the second ,nor even the third studio i visited,but i was pacient and eventually found what i was looking for; thank you Mike for the offers sent daily on my email and for the possibility to get in ...
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“Letting agent fees for tenants are banned...”

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Jul 07,2020
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By: 'Maria'
Jul 07,2020
1 people found
this helpful
Letting agent fees for tenants Most tenancy related fees are now banned. Find out what to do if you've been charged a banned fee. Which fees are banned? The ban came in on 1 June 2019 for most private tenancies starting on or after that date. From 1 ...
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“Even through the lockdown flatlands went abov......”

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May 04,2020
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Mike
By: 'Laila'
May 04,2020
0 people found
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Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much Mike! I will be highly recommending you...
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“Flatland offers an excellent service for what......”

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Mar 25,2020
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Mike
By: 'Fred'
Mar 25,2020
0 people found
this helpful
Flatland offers an excellent service for what they do, provide contact details for available rooms in Greater London through a daily updated email list for 3 months for a reasonable fee. You have to put in the leg work, visit rooms and make calls to agencies ...
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“I have had the chance of using Flatland's ren......”

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Mar 18,2020
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Mike
By: 'Felicia'
Mar 18,2020
1 people found
this helpful
I have had the chance of using Flatland's rental Service and I found an amazing home where to live both time. Mike is very knowledgeable and has an incredible memory of all the landlords and their properties. He is very helpful and very supportive in ...
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“AVOID Flatland.co.uk...”

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Mar 13,2020
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By: 'Federica'
Mar 13,2020
5 people found
this helpful
I tried to phone the agency many many times without success. When somebody picked up the phone, they sounded annoyed and rude. The person I spoke to started to waffle about the properties they had all around London and did not allow me to ask ...
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“Very pleased with flatland...”

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Feb 28,2020
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Mike
By: 'Panagiota'
Feb 28,2020
0 people found
this helpful
I was in a bad situation and in huge need to find a flat asap and they helped me a lot. All of the flats I viewed were lovely and the people from flatland did their best and helped me find a rental very fast....
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“Had a great experience through Flatland. I fo......”

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Feb 13,2020
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By: 'Charlotte'
Feb 13,2020
0 people found
this helpful
Had a great experience through Flatland. I found out about them through an add on Gumtree. They will send you a listing of properties for free until you are interest to go forward and meet with landlords, which is fair. I was very happy with ...
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“It has been a wonderful experience for the 2n......”

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Jan 19,2020
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Mike
By: 'Dr'
Jan 19,2020
0 people found
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It has been a wonderful experience for the 2nd time around. Mike and Myra are prompt and good to deal with....
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“To be honest I was a bit suspicious about fla......”

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Oct 05,2019
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By: 'Michèle'
Oct 05,2019
0 people found
this helpful
To be honest I was a bit suspicious about flatland because I have to admit that I checked the review first about them and not all of them was nice , some people mostly complain about the fact that they called and get no answer , what ...
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“Thieves!!!!! Don’t use Flat Land!!!!!!!...”

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Sep 10,2019
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Michael
By: 'Shonn'
Sep 10,2019
6 people found
this helpful
Thieves!!!!! I have paid £61.50 for a three months subscription. And they gave me some phone numbers of Landlords which they told me that they have rooms available. When I called the Landlords and viewed a room, I found out that they didn’t have any ...
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“It is the second time that I found a place th......”

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Jul 07,2019
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Mike
By: 'Laetitia'
Jul 07,2019
0 people found
this helpful
It is the second time that I found a place through flatland. Mike really care by helping us to find somewhere to live. Very affordable accommodations. Where will i be without Mike I seriously don't know.THANK YOU so much again. The only downside is ...
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“absolute con!when I tried to call the number listed ......”

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Apr 19,2019
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By: 'nevermind'
Apr 19,2019
10 people found
this helpful
absolute con! when I tried to call the number listed in their gumtree ad, it didn't pick up, but I then received a text instructing me to text back my email address, so they can send me "the details". I never did. It's still unclear ...
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“great...”

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Apr 07,2019
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Mike
By: 'Valentina'
Apr 07,2019
0 people found
this helpful
Mike responded fast and gave in-depth advice regarding properties, areas and especially documentation needed so I would't waste time. Good suggestion of alternatives....
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“Mike Got me a lovely studio...”

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Mar 28,2019
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By: 'Yhonny'
Mar 28,2019
0 people found
this helpful
I was not to sure about flatland's reputation but after I called in February Mike registered me and kept me everyday updated and he was very professional, kind and patience In 3 weeks I got a lovely studio flat in Charleville Road W14 9JJ and all ...
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Very good
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“Great service...”

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Mar 26,2019
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By: 'Elixabet'
Mar 26,2019
0 people found
this helpful
I found my studio in just three weeks and it was cheaper than the rest on the market. I´m very happy with their service. Definitely, I would recommend this agency....
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“Great communication/information on the areas/price to fulfill your needs....”

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Mar 25,2019
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By: 'Drake'
Mar 25,2019
0 people found
this helpful
I was able to view several places within the areas I preferred to live and was provided with an accurate accessment of each property before viewing. I found my place, in a wonderful neighborhood, within days....
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Good
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“Extremely helpful...”

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Feb 27,2019
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By: 'Haley'
Feb 27,2019
0 people found
this helpful
Excellent service. Given details for viewing and after just one call found a property to view straight away. Moved in within 2days. So much easier than a standard agency and very helpful. Nice to not have to pay ridiculous fees for finding something in a ...
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Cheaper than standard agencies
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“Earlscourt...”

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Feb 12,2019
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Mike
By: 'Jackie'
Feb 12,2019
0 people found
this helpful
Just a right space for a single person Safe surroundings, Accessible to get train ,buses and many shop near by....
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But hoping it will get cheaper rent fee.
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“Brilliant service...”

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Jan 31,2019
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Mike
By: 'Housseyn'
Jan 31,2019
0 people found
this helpful
I would like to thanks Mike for you amazing service, you did a great job always happy to help and advise me. Less than 2 weeks I got a new place. I recommend flatland and Mike to all my friends. Thank you!!! Housseyn...
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“Fantastic and convenient...”

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Jan 08,2019
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By: 'clinton'
Jan 08,2019
0 people found
this helpful
Used flatland . Was very easy and organised. The staffs are very helpful and service is excellent. Found my place within 2 weeks. Highly recommended....
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Excellent service
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“Excellent property finders...”

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Dec 28,2018
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Mike
By: 'Mariana'
Dec 28,2018
0 people found
this helpful
Been using their services for many years now and always you can find very good quality properties with the lowest price . They have very good deals with private landlords that you can even find a private semi studio or a regular studio for the price ...
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Comment on agent fees
The agency fee is only 60 pounds for 3 months . Other agencies change way more .
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“Just after you £64...”

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Nov 30,2018
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By: 'Macus'
Nov 30,2018
3 people found
this helpful
What a horrible outfit.I spoke with a lady and then some guy with his miserable tone and poor customer service. It was clear very quickly that this outfit and just after the fee, and they want the fee asap, without really offering any real ...
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“Not Impressed...”

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Nov 27,2018
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By: 'Martin'
Nov 27,2018
1 people found
this helpful
I made the mistake of contacting this company, now I'm getting bombarded with text and emails, even though I have requested to be removed from mailing list?...
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“RUDE RUDE RUDE...”

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Nov 22,2018
Minithumbdown
By: 'Lance'
Nov 22,2018
2 people found
this helpful
I spoke to a "gentleman" and I use the word loosely. Very rude and short on the phone, rest assured I soon put him back in his place. DO NOT USE THESE PEOPLE....
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“Poor Service - don't subscribe...”

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Sep 28,2018
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Mike
By: 'Anon'
Sep 28,2018
5 people found
this helpful
Last Sunday, I received both a text message email stating that viewings would be available on Monday 17th September for these studio flats and that I would have to call the membership hotline. Some stated the timings whereas others required an appointment to be booked ...
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Comment on agent fees
No worth it.
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“I needed somewhere quickly and flatland helped me do that...”

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Sep 14,2018
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Mike
By: 'Oliver'
Sep 14,2018
0 people found
this helpful
I flew to London from Cyprus and only booked a five night stay in a hotel as I didn't want the costs to become too much. I had already researched flatland so I dedicated a week to viewing some places. I found somewhere within a ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Flatland, London SW7 4TE



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