100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
60% lettings fee satisfaction
Nov 06,2014
Nov 06,2014
4
people found
this helpful
this helpful
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at it (great!) we were then told actually both the log burner and the open fire in the lounge should not be used at all! This was the start of our hell!! At this time it was summer we told john d wood it wasn't such an issue now but this would needed to be fixed by winter as we have no other form of heating!! There are afew electric heaters but guess what there mostly broken too!! We are now November and after endless phone calls emails back and forwards to john d wood, there property maintenance and the landlord we are freezing cold with 2 children waking up most nights as there cold!!!! It's warmer outside most of the time!
John d wood say they have done all they can and to just wait for the landlord who clearly doesn't want to spend his money! And john d wood have no intention of making him as they clearly don't want to Lose there cut! It's a disgrace and may I add against human rights! Half the time im sure the office ignore my calls as your lucky if you get an answer let alone a reply within 3 days!!
I would never rent though john d wood, I understand there's only so much they can do but if they are happy renting out a property like this to a family it's disgusting and when it comes to this extreme they should be doing a lot more!!
John d wood say they have done all they can and to just wait for the landlord who clearly doesn't want to spend his money! And john d wood have no intention of making him as they clearly don't want to Lose there cut! It's a disgrace and may I add against human rights! Half the time im sure the office ignore my calls as your lucky if you get an answer let alone a reply within 3 days!!
I would never rent though john d wood, I understand there's only so much they can do but if they are happy renting out a property like this to a family it's disgusting and when it comes to this extreme they should be doing a lot more!!
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Latest Reviews
3rd Apr 2023
reviewed by 'Fairlies'
20th Jan 2015
reviewed by 'Mike'
6th Nov 2014
reviewed by 'Hbungay'
10th Oct 2014
reviewed by 'Sonja'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £430,000 | £430,000 |
| Lettings | 50% | 60% | £750 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 03,2023
Apr 03,2023
0
people found
this helpful
this helpful
The support and service provided by Conor has been exemplary. We had quite a list of 'must haves' - he diligently sought a property that matched our needs and introduced us to options we hadn't considered previously...
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Jun 30,2022
Jun 30,2022
0
people found
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Much a similar experience to others unfortunately. This company strung as along over a sale for weeks and weeks, eventually selling to a developer that offered nowhere near the amount we offered instead of a local family who are heavily involved in the community. Rude ...
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Jul 02,2018
Jul 02,2018
0
people found
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Worked with both the lettings & sales departments of this business & recommend them both highly. Originally they were personally recommended to me by a friend & I would do the same. Good service, competent, professional & assured service. Extremley good advice when I came to sell the house, ...
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Comment on agent fees
Fair & resonable
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Jan 20,2015
Jan 20,2015
5
people found
this helpful
this helpful
I must say that I agree with all of the other reviewers, Very dissatisfied with non existent service of Kat Mitchell, the letting manger. She always says that she will chase up a problem with no result. Email responses are non existent and phone calls ...
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Nov 06,2014
Nov 06,2014
4
people found
this helpful
this helpful
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at ...
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Oct 10,2014
Oct 10,2014
2
people found
this helpful
this helpful
As a landlord, my experience has been very similar to the previous review.
Since a change of staff (Ian Woodhouse left the Lymington office) e-mails are simply ignored and not answered.
6 weeks ago I instructed John D Wood to return the tenant's deposit in full. ...
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Jul 03,2014
Jul 03,2014
4
people found
this helpful
this helpful
What a pain this company are.If you would like anything lost or to take an unbelievable amount of time to resolve,use this branch.Phone calls not returned.Emails take days to answer.Here I am nearly 8 weeks after I left the property,still ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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