Unfortunately I must point out that this is not a full reflection of the situation. Atlantis managed Royal Court for several years, battling against a problematic freeholder who was responsible for paying a majority of the service charge budget but failed to do so consistently. Atlantis worked tirelessly with the board over the course of management to ensure that the development was managed as well as possible with a distinct lack of funds. Not only did we achieve this, we spent several hundred hours compiling evidence for Tribunals, which we did not receive any payment for.

Furthermore, despite the ongoing issues, Atlantis did not increase the management fee charged in line with the agency agreement in place, regardless of the fact that management of this development was far more time consuming than any other client. We have several positive reviews from Royal Court members over the course of our management of the development, and it is a shame that our relationship has ended in this manner, given the amount of work we put into it – quite often the Managing Director and CEO were personally involved at no extra cost to the client.

We would also like to point out that we did not tear up the contract, we were advised by the RTM that they intended to declare themselves insolvent. This was despite assuring us some weeks before in a meeting that they were fully dedicated to ensuring we were not left with any unpaid creditors and that they would work with us to achieve this. By declaring insolvency we were left with several invoices for works done which we did not hold funds for, the RTM ceased to exist and therefore the contract was null and void.

Tina Watkin AIRPM
Managing Director

Direct dial: 0118 955 7032
Email: [email protected]