Ashford Park Farm, Ashford, TN23
3.2/5, 13 reviews
62% recommended
100% sales valuation accuracy
100% sales fee satisfaction
33% lettings valuation accuracy
57% lettings fee satisfaction

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“Avoid this branch at all costs..... I have never come ......”

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Nov 04,2014
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By: 'H'
Nov 04,2014
4 people found
this helpful
Avoid this branch at all costs..... I have never come across such an incompetent bunch. They never respond to messages left, they deny any knowledge of having received messages, when you do manage to speak to one of them they fail to act upon any request. They have built in continuous delays throughout the process, both for us and the other parties in the chain. They are truly appalling. I too found myself caught up in a Shoosmith saga, with the same issues as 'Derek' and can confirm they are as incompetent as Connells. I agree with 'Derek' - if you can buy a property from a different local estate agent then do so, you will save yourself a whole lot of frustration, anger and upset - not to mention money.....
They are seriously shocking and absolutely fit the negative stereotype of estate agents. They are completely unprofessional.
What agent could do to change your mind?
Learn to effectively and professionally manage, communicate, deal with customers, act with honesty and integrity and just do your job........
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Latest Reviews

View all Reviews 13
3rd Apr 2024
reviewed by 'Chris'
“We do not recommend renting through Connells at all! They have failed to provide a refund of our deposit of ......”
4th Dec 2023
reviewed by 'Nick'
“I send a short review, just expressing my grateful thanks to the rental and letting department of Connells. In particular ......”
9th Aug 2023
reviewed by 'Anonymous'
“5 star…. the team are brilliant. The overall experience was seamless and professional. I would highly recommend Conells they are one ......”
18th Jun 2022
reviewed by 'Shelley'
“Cannot fault the service at all. Georgia is fantastic, from the start so helpful and made me feel at ease ......”
25th May 2022
reviewed by 'Sam'
“Easily the best estate agents I’ve worked with in the whole of Ashford, police, respectful, timely and helpful - ......”
26th Feb 2021
reviewed by 'Alex'
“We had a brilliant experience with Connells at Park Farm.Raife, Charlotte and Leah were all fantastic people to deal ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
3 Moatfield Meadow, Park Farm
Ashford
Kent
TN23 3LU
01233 502020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £240,000 £250,000
Lettings 33% 57% £850 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 1 2 0 0 2 2 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

No Properties

Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“We do not recommend renting through Connells ......”

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Apr 03,2024
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By: 'Chris'
Apr 03,2024
0 people found
this helpful
We do not recommend renting through Connells at all! They have failed to provide a refund of our deposit of nearly £3,000 and we are simply not progressing at all. We have rented several properties through several agents and Connells are by far the worse for ...
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“Letting...”

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Dec 04,2023
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Georgia
By: 'Nick'
Dec 04,2023
0 people found
this helpful
I send a short review, just expressing my grateful thanks to the rental and letting department of Connells. In particular Georgia who handled the marketing and letting providing top quality professional advice from the outset, her communication skills were 2nd to none, and I was ...
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“5 star service...”

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Aug 09,2023
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By: 'Anonymous'
Aug 09,2023
0 people found
this helpful
5 star…. the team are brilliant. The overall experience was seamless and professional. I would highly recommend Conells they are one of the best in Ashford....
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“Cannot fault the service at all. Georgia is f......”

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Jun 18,2022
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Georgia
By: 'Shelley'
Jun 18,2022
0 people found
this helpful
Cannot fault the service at all. Georgia is fantastic, from the start so helpful and made me feel at ease and confident with the process....
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“Easily the best estate agents I’ve worked wit......”

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May 25,2022
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Georgia
By: 'Sam'
May 25,2022
0 people found
this helpful
Easily the best estate agents I’ve worked with in the whole of Ashford, police, respectful, timely and helpful - we’ve had very bad experiences with other agents but Georgia really helped us out with everything we needed...
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“We had a brilliant experience with Connells a......”

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Feb 26,2021
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Leah
By: 'Alex'
Feb 26,2021
0 people found
this helpful
We had a brilliant experience with Connells at Park Farm. Raife, Charlotte and Leah were all fantastic people to deal with, they were always very helpful, knowledgeable and a delight to speak to. The sale of our property went really smoothly, and viewings were easy ...
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“Thank you!...”

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May 22,2019
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By: 'SB'
May 22,2019
0 people found
this helpful
I am happy to wholeheartedly recommend Connells, Ashford Park Farm branch if selling a property. My property was allocated to Ms Cheryl Turner, senior sales negotiator, I could not have asked more of Cheryl. She was friendly, helpful, approachable, she kept me fully informed at ...
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Comment on agent fees
Fair.
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“I came across with Carrie Caldecourt in Connells in Maidenstone ......”

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Jan 27,2017
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Carrie
By: 'Vijay'
Jan 27,2017
2 people found
this helpful
I came across with Carrie Caldecourt in Connells in Maidenstone branch. She was helping my property in Panorama for Property Maintenance issues. She has a golden touch. She maintains a list and conclude them to their results. Once she started working on my property, all ...
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“A very poor relationship with Connells Letting has come to ......”

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Jul 11,2016
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By: 'Russel'
Jul 11,2016
1 people found
this helpful
A very poor relationship with Connells Letting has come to an end and it could have been much worse if it was not for Lyndsey Posey. She has assisted us with a difficult and unpleasant situation which could have been avoided completely if Lyndsey's proactive ...
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“Would not recommend this agent one bit. Attitude of staff ......”

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Feb 10,2016
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Toni
By: 'KJSpain'
Feb 10,2016
5 people found
this helpful
Would not recommend this agent one bit. Attitude of staff is terrible. Threatening behaviour towards prospective tenants. No interest in resolving issues rather give/send you the complaints procedure. Pushy and rude. Expensive, certainly would not give them a penny of my money. Avoid at ...
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What agent could do to change your mind?
Expensive!!! Con artist.
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Comment on agent fees
Expensive!!! Con artist.
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“Avoid this branch at all costs..... I have never come ......”

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Nov 04,2014
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By: 'H'
Nov 04,2014
4 people found
this helpful
Avoid this branch at all costs..... I have never come across such an incompetent bunch. They never respond to messages left, they deny any knowledge of having received messages, when you do manage to speak to one of them they fail to act upon any ...
read full review
What agent could do to change your mind?
Learn to effectively and professionally manage, communicate, deal with customers, act with honesty and integrity and just do your job........
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
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“Absolutely shocking service or rather no service at all. Mortgage ......”

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Oct 01,2014
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Ross
By: 'Totally'
Oct 01,2014
1 people found
this helpful
Absolutely shocking service or rather no service at all. Mortgage application was made in March and was made incorrectly in the first instance. Then when it seemed to drag on my calls were not returned and had no answers to whether the application had been ...
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What agent could do to change your mind?
Something.
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“Connells Ashford, Kent ¢â‚¬â€œ Avoid!I'll try to make this as ......”

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Apr 03,2014
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By: 'Derek'
Apr 03,2014
6 people found
this helpful
Connells Ashford, Kent ¢â‚¬â€œ Avoid! I'll try to make this as brief as possible. 1) Sellers If you are selling your house you are forced through their preferred solicitor to get your valuation. This solicitor is based somewhere up north. This solicitor is also extremely incompetent. Shoosmiths. ...
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What agent could do to change your mind?
Explain the terms and conditions before having you see their "advisor" numerous times, including which banks they do and don't use for mortgages. Don't try and force a solicitor upon people. Don't force you to use their advisor for a mortgage and charge for a lifetime membership which we don't want.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Ashford TN23 3LU



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