0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 21,2011
Jul 21,2011
6
people found
this helpful
this helpful
The whole experience has left me bitter and twisted and I would advise everyone to AVOID.
- Finding and leasing the property KFH, we took a 'furnished' flat. Following a 9 hour drive down from Scotland with what we thought we need to set up house in Putney, we moved in to find 'furnished' only included a sofa and 2 beds. No tables, no chairs, no crockery etc... I have rented un-furnished flats with more! If KFH has been honest we could have brought more down from Scotland with us. Instead we had to spend 100's of pounds kitting out the flat! The response we got when questioning their definition of 'furnished' was so gut wrenchingly rude and flippant that it is probably what prompted me to search out sites like this to warn new tenants!
- Management of the property is absolutely disgusting. Issues go unresolved for months. Communication takes a lot of pestering and is always rude and dismissive. I have never ever been called back. I have never ever had my call taken by our property manager - she only replied rudely by email after a lot of attempts at getting hold of her. At one point we were burgled; traumatising and upsetting, KFH treated us as if we were the criminals trying to damage the property.
Piece of advice - avoid at all costs! I would even go as far to say Foxtons is better than KFH!!!!
- Finding and leasing the property KFH, we took a 'furnished' flat. Following a 9 hour drive down from Scotland with what we thought we need to set up house in Putney, we moved in to find 'furnished' only included a sofa and 2 beds. No tables, no chairs, no crockery etc... I have rented un-furnished flats with more! If KFH has been honest we could have brought more down from Scotland with us. Instead we had to spend 100's of pounds kitting out the flat! The response we got when questioning their definition of 'furnished' was so gut wrenchingly rude and flippant that it is probably what prompted me to search out sites like this to warn new tenants!
- Management of the property is absolutely disgusting. Issues go unresolved for months. Communication takes a lot of pestering and is always rude and dismissive. I have never ever been called back. I have never ever had my call taken by our property manager - she only replied rudely by email after a lot of attempts at getting hold of her. At one point we were burgled; traumatising and upsetting, KFH treated us as if we were the criminals trying to damage the property.
Piece of advice - avoid at all costs! I would even go as far to say Foxtons is better than KFH!!!!
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Latest Reviews
26th Jan 2015
reviewed by 'Richard'
3rd Mar 2014
reviewed by 'valentina'
21st Jul 2011
reviewed by 'ex'
Opening Hours
Address
Kinleigh Folkard & Hayward
81-83 Lower Richmond Road
Putney,London
Greater London
SW15 1EU
020 8785 2122
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £900,000 | £900,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 26,2015
Jan 26,2015
1
people found
this helpful
this helpful
Appalling.
Very arrogant agent. Couldn't give us an answer to any enquiries we made regarding the property we were interested to buy, to a point where he actually made us feel bad for asking any more questions.
Called us continuously at work, putting pressure on ...
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Mar 03,2014
Mar 03,2014
0
people found
this helpful
this helpful
The worst experience of my life.
Lack of information, double or triple requests for the same documents. Unprofessional service, rudeness, no respect of the agreement in terms of timing. First visit.. they forgot the appointment! Plus they are not clear on which are the charges ...
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What agent could do to change your mind?
There is nothing they can do now. They have been rather unhelpful.Attached Filesnbsp;
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Jul 21,2011
Jul 21,2011
6
people found
this helpful
this helpful
The whole experience has left me bitter and twisted and I would advise everyone to AVOID.
- Finding and leasing the property KFH, we took a 'furnished' flat. Following a 9 hour drive down from Scotland with what we thought we need to set up house ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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