“If I could give them zero stars I would. I ......”
1 Star Review
Oct 24,2014
By:
'Equinn'
Oct 24,2014
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: M12
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Rent PCM: £800
Postcode: M12
9
people found
this helpful
If I could give them zero stars I would. I have had the most appalling experience with Bridgfords from start to finish. I started off renting my flat with Curtis & Bains but this mysteriously transformed into Bridgfords without so much as a courteous email or letter to inform me that they had been taken over. From then on was pretty much a nightmare. There have been too many incidents to count but some notable ones are:
Being accused of not paying my rent even after I had paid it on time, every month. No apology after finally proving to them that I had, in fact, paid the full amount weeks ago.
The repairs team being completely unresponsive when something is broken. You're going to have to call and email them over and over again to even get a response. Most calls and emails are ignored.
I moved out of my flat at the end of July, I only got my deposit back a couple of days ago (that's three months I've been battling!!) I had to take the case to the TDS because I called and emailed every day for a month and got no response about my deposit. When I finally heard from Bridfords, two and a half months later, they wanted to take hundreds of pounds worth of deductions from the deposit for completely unreasonable things.
DO NOT USE THIS COMPANY YOU WILL REGRET IT! THEY ARE RUDE AND INCOMPETENT AND WILL TRY AND CHEAT YOU OUT OF YOUR MONEY.
What agent could do to change your mind?
Treat me like a human being and actually respond to my calls and emails. Give me my deposit back within 10 day legal period rather than 3 months.
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