75% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 21,2014
Oct 21,2014
0
people found
this helpful
this helpful
We are prospective tenants who found a property through Frost & Co. We are currently waiting for our references to be checked I found Tammy to be very curt and abrupt in all conversations to the point of being rude. It's been very difficult to get any information out of her. I also think their £450 in "fees" is laughably high, but alas, when you're a private tenant you have no other option due to the scarcity of landlord-managed properties. If we get the home we've applied for I'll re-review with an update once we've moved in.
What agent could do to change your mind?
A helpful demeanour and smile go a long way. Every time we spoke it was as though she couldn't wait to get off the phone.Attached Filesnbsp;
Comment on agent fees
‚£450? Really? Can't wait move in and see how superb your service should be for that astronomical sum.
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Latest Reviews
27th Feb 2024
reviewed by 'Mitch Wisniewski'
2nd Feb 2024
reviewed by 'George'
5th May 2017
reviewed by 'Mrs'
20th Dec 2016
reviewed by 'Deirdre'
9th Aug 2016
reviewed by 'Not'
Opening Hours
Address
Frost & Co
20 Poole Hill
Bournemouth
Dorset
BH2 5PS
01202 311888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £130,000 | £900,000 |
| Lettings | 0% | 0% | £900 | £1,475 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 27,2024
Feb 27,2024
0
people found
this helpful
this helpful
Despicable disregard for their properties and tenants. They do not care whatsoever. Happy to let us pay £1475pcm for a rotting flat. No care whatsoever if you are living in black mould and damp with leaks slowly losing electrical systems to moisture. They are genuinely ...
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Feb 02,2024
Feb 02,2024
0
people found
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I instructed Frost & Co to sell my house, they went above and beyond to achieve me the best price, friendly staff and an all round hard working team, couldn't recommend them enough....
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Jul 12,2017
Jul 12,2017
0
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We have been most impressed with the service provided by Frost & Co. Their response throughout our purchase has been outstanding. This is a well-run, customer centred business populated by polite and professional staff, thank you Stuart & colleagues....
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Comment on agent fees
excellent value for money
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May 05,2017
May 05,2017
3
people found
this helpful
this helpful
I would not recommend buying or selling with Frost and Co. Arrogant, cocky male in office who messed us around. Said he was going to ring us several times regarding a property and never got back to me. I will not be using Frost and ...
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Dec 20,2016
Dec 20,2016
0
people found
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I recently used Frost and Co Bournemouth for the sale of my flat and found David exceptionally professional in dealing with all my queries as well as the buyers, constantly updating me and chasing our solicitors. He was always polite, encouraging and worked tirelessly throughout. ...
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Aug 09,2016
Aug 09,2016
1
people found
this helpful
this helpful
Do not use this estate agent! We found a really nice property to rent with this estate agent and they were very helpful up to signing the contract. However, once we signed the contract, that's when the help ended!
We had a few issues with ...
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Comment on agent fees
Bit pricey but not excessive.
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Aug 04, 2018
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(1)
Adequate service. No social graces however. Make the sale take the money and no thank you. ...
Apr 22,2016
Apr 22,2016
0
people found
this helpful
this helpful
I was interested in viewing several properties with the Lettings team. Everything was progressing smoothly, and I gave my details. However, upon finding out I was a student (fourth year), the agent balked and told me that they wouldn't be able to rent to me. ...
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Oct 21,2014
Oct 21,2014
0
people found
this helpful
this helpful
We are prospective tenants who found a property through Frost & Co. We are currently waiting for our references to be checked I found Tammy to be very curt and abrupt in all conversations to the point of being rude. It's been very difficult to get ...
read full review
read full review
What agent could do to change your mind?
A helpful demeanour and smile go a long way. Every time we spoke it was as though she couldn't wait to get off the phone.Attached Filesnbsp;
Comment on agent fees
‚£450? Really? Can't wait move in and see how superb your service should be for that astronomical sum.
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Yes
Yes
Jul 12,2012
Jul 12,2012
2
people found
this helpful
this helpful
First of all I made myself clear that I don't want a studio, it has to be a one bedroom apartment. On the appointment day, I didn't see the agent. When I called to their office, I was told the appointment was a different address ...
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Aug 24,2011
Aug 24,2011
1
people found
this helpful
this helpful
Dealing with Frost & Co was a terribly stressful, infuriating and insulting experience.
It's a long story, but the gist of it is this: Me and my girlfriend decided to move into together. We are both students, she's in her masters and I'm in my third ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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