“To put it simply, they are an abysmal agents. There ......”
1 Star Review
Oct 14,2014
By:
'Mozzie85'
Oct 14,2014
Branch: Stockport, 218 Heaton Moor Road
Services: Lettings (as a Tenant)
Rent PCM: £660
Would you recommend?: No
Postcode: SK4
Branch: Stockport, 218 Heaton Moor Road
Lettings (as a Tenant)
Rent PCM: £660
Postcode: SK4
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To put it simply, they are an abysmal agents. There were a raft of problems that mounted up over the years with the property we rented off them, only afew of which they finally agreed to sort when we threatened not to renew the contract until we saw that they were done.
On leaving the property their communication between team members is equally abysmal. I just received an email telling me I am still liable for rent, despite this being cleared up back in July (it is now October). Our deposit has still not been returned, despite us vacating the property in September, it is now mid-October. I would strongly advise people avoid renting from these agents.
What agent could do to change your mind?
Your team members are borderline incompetent and clearly cannot pass on highly relevant information from one day to the next and between one staff member to the next.
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I hope you review your procedures and recording keeping matters to prevent such reoccurrences.
It goes without saying that I will not be recommending your agency to anyone, ever.
Kind regards