Oxford, OX4
3.3/5, 25 reviews
60% recommended
100% lettings valuation accuracy
63% lettings fee satisfaction
Flats, Rooms,Houses to Rent Students & Professionals in Oxford|RMA

“I've got good things to say about the team at ......”

Share on :
Oct 10,2014
Minithumbup
By: 'Rory'
Oct 10,2014
2 people found
this helpful
I've got good things to say about the team at RMA Properties ltd. The marketing on the property was clear, the lettings negotiator we dealt with met us on time and answered our questions and finally the property administrator who dealt with all our paperwork explained everything transparently making it easy for the entire group to understand what is expected of us. The house has been a lovely space for us to call home for the last four months.
Comment on agent fees
They gave me a full breakdown of fees to expect before I made my application to rent the property and what type of fees to expect during the tenancy. It was transparent as the law requires them to be.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

RMA Properties Ltd
101a Cowley Road
Cowley,Oxford
Oxfordshire
OX4 1HU
01865 251025

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 63% £375 £2,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 13 10 0 0 0 0 1 0
Areas covered
  • Cowley
  • Headington
  • Marston
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
DPS
Latest Properties

No Properties

Images & Videos

“Helpful staff!...”

Share on :
Jul 27,2023
Minithumbup
Ashley
By: 'Nathan'
Jul 27,2023
0 people found
this helpful
It has been an interesting year for us tenants, we had a variety of issues stemming from an inadequate landlord. However, the staff at RMA helped us to find solutions that were suitable to the context and benefitted most parties involved. We'd like to personally ...
read full review
Was this helpful? Yes

“Very professional service they were very help......”

Share on :
Mar 15,2021
Minithumbup
Hassan
By: 'Sami'
Mar 15,2021
0 people found
this helpful
Very professional service they were very helpful especially Hassan they made sure I got what I needed and was very smooth...
read full review
Was this helpful? Yes

“Very professional service many thanks for all......”

Share on :
Mar 15,2021
Minithumbup
Hassan
By: 'Sami'
Mar 15,2021
0 people found
this helpful
Very professional service many thanks for all your help especially Hassan. Was looking after me and made sure I got what I needed...
read full review
Was this helpful? Yes

“Helpful and friendly...”

Share on :
Mar 11,2021
Minithumbup
Karina
By: 'Richard'
Mar 11,2021
0 people found
this helpful
We definitely enjoyed living in a property managed by RMA. They were always helpful and quick in providing assistance for the few maintenance issues that arose. The property itself was great and we had no unpleasant surprises. The process of signing and renewing the lease ...
read full review
Was this helpful? Yes

“Taking advantage of students. Avoid. Unprofessional....”

Share on :
Jan 20,2021
Minithumbdown
By: 'Dan'
Jan 20,2021
3 people found
this helpful
I would give this agency zero stars if possible. Very very poor service. In a house with multiple issues that were never addressed and then they attempted to steal the deposit with completely illegitimate claims. Beware. I would recommend taking an itinerary of the house ...
read full review
Was this helpful? Yes

“Cowley - OxfordI would give ZERO stars if po......”

Share on :
Sep 30,2020
Minithumbdown
By: 'Caroline'
Sep 30,2020
1 people found
this helpful
Cowley - Oxford I would give ZERO stars if possible. Worst letting agency I have ever experienced. They never replied to our emails, we moved into a furnished house where half of the furniture was broken and it took more than 2 months for them to ...
read full review
Was this helpful? Yes

“RMA customer service is shocking. Throughout......”

Share on :
Sep 13,2019
Minithumbdown
By: 'Chiara'
Sep 13,2019
1 people found
this helpful
RMA customer service is shocking. Throughout the tenancy they were negligent - not responding to maintenance issues. Leaving rubbish in the garden from previous tenants for six months and taking two weeks to replace a mouldy mattress at the start of the tenancy that was ...
read full review
Was this helpful? Yes

“Worst company. Wouldn't have business if it wasn't for students....”

Share on :
Nov 07,2018
Minithumbdown
Lauren
By: 'JJSLLS'
Nov 07,2018
2 people found
this helpful
From the start RMA have been more than disappointing. Their organisation is actually disgusting. When trying to confirm our tenancy initially, our private and confidential documents (photocopies of passports and bank letters) were lost for multiple tenants on 3 occasions by RMA. This is unacceptable and ...
read full review
Was this helpful? Yes

“Irresponsible and disorganised...”

Share on :
Oct 15,2018
Minithumbdown
By: 'Holly'
Oct 15,2018
1 people found
this helpful
The only reason to do business with this company is because they have a market monopoly on private rentals in certain areas in Oxford. Unfortunately, the office is highly disorganised, slow to react to repair/maintenance problems and mismanaged. At nearly every stage of my ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Reyanda has been great so far. Very organised, replies to ......”

Share on :
Jul 06,2017
Minithumbup
By: 'Alex'
Jul 06,2017
0 people found
this helpful
Reyanda has been great so far. Very organised, replies to emails straight away and is very pleasant to deal with. The entire process of beginning to rent was done very quickly and efficiently. I can't yet comment on how they manage the property or whether ...
read full review
Comment on agent fees
Roughly the same as everywhere else, though unlike some other places they don't offer the option of making amendments in the contract, which means you're essentially paying for just a copy of last year's contract but even with that the fees aren't ridiculous.
Was this helpful? Yes

“I own a flat next door to one of RMA's ......”

Share on :
Mar 08,2017
Minithumbup
By: 'Aric'
Mar 08,2017
1 people found
this helpful
I own a flat next door to one of RMA's properties. I asked them to fix some of the (fence) damage caused by storm Doris, they did it diligently! great customer service! Can't imagine how amazing they must be with their actual tenants. Well done ...
read full review
Comment on agent fees
n/a
Was this helpful? Yes

“Barney and Fiona have helped me find my ideal flat ......”

Share on :
Feb 25,2017
Minithumbup
Fiona
By: 'Sabita'
Feb 25,2017
0 people found
this helpful
Barney and Fiona have helped me find my ideal flat in Oxford very quickly. From the start they have listened to exactly what I wanted and suggested only properties that fit my criteria. Fiona also stayed in the office late to allow me to make ...
read full review
Comment on agent fees
Very high! Chancellors charge only £160 per person regardless of student/professional status.
Was this helpful? Yes

“Dani was very easy to deal with and very professional. ......”

Share on :
Feb 10,2017
Minithumbup
By: 'Scott'
Feb 10,2017
1 people found
this helpful
Dani was very easy to deal with and very professional. She did a fantastic job at dealing with any issues I had, was very caring about me and seems to care greatly about her job and the company she works for....
read full review
Was this helpful? Yes

“Rma has been amazing through out in helping us with ......”

Share on :
Dec 29,2016
Minithumbup
By: 'Troy'
Dec 29,2016
1 people found
this helpful
Rma has been amazing through out in helping us with any issues that we came across with the house and Reyanda especially made everything quick, easy and peaceful! Many many thanks again to Reyanda...
read full review
Was this helpful? Yes

“Money taken from our deposit not fully justified. No mention ......”

Share on :
Sep 27,2016
Minithumbdown
By: 'SE'
Sep 27,2016
4 people found
this helpful
Money taken from our deposit not fully justified. No mention of the issue that our flat was EXTREMELY noisy at night as it's on top of a bar, making it difficult to sleep at night. Guess why? The bar owner is the landlord....
read full review
Comment on agent fees
Neutral
Was this helpful? Yes

“Absolutely rubbish letting firm with no regard for the tenant ......”

Share on :
Jul 27,2016
Minithumbdown
By: 'OxStu'
Jul 27,2016
5 people found
this helpful
Absolutely rubbish letting firm with no regard for the tenant - purely work for the interest of the landlord. Only ever contacted us to set up loss of our deposit which was unjustified and ongoing. Emailed them over 5 times about fixing items and they never ...
read full review
What agent could do to change your mind?
Not as steep as some in the area but still heavily overpriced.
Attached Filesnbsp;
Comment on agent fees
Not as steep as some in the area but still heavily overpriced.
Was this helpful? Yes

“I am landlord and recently instructed the lettings team to ......”

Share on :
Oct 10,2014
Minithumbup
By: 'David'
Oct 10,2014
1 people found
this helpful
I am landlord and recently instructed the lettings team to rent my property out. Within the first few weeks of my introduction I have been introduced to the entire team and had consultation with each department I required to get my property on the market ...
read full review
Comment on agent fees
I was offered a basic and comprehensive management for my property following the securing of a 12 month tenancy. I opted to pick certain services allowing me to negotiate a management fee that I was happy to pay. This was offered to me from the outset so I always knew there was wiggle room so to speak as opposed to the usual jargon you receive from opportunistic agents wanting your business at a overly high rate. Overall pleased!
Was this helpful? Yes

“This is a terrible estate agent. We have incurred extra ......”

Share on :
Sep 17,2014
Minithumbdown
By: 'Sarah'
Sep 17,2014
3 people found
this helpful
This is a terrible estate agent. We have incurred extra costs that we weren't told about and have dealt with our landlord directly with no help whatsoever from the agent, even though we paid them agency fees. They take weeks to get back to you ...
read full review
Was this helpful? Yes

“Rude, uninterested, patronising, quite simply useless. I would recommend that ......”

Share on :
Dec 07,2013
Minithumbdown
By: 'Bennison'
Dec 07,2013
5 people found
this helpful
Rude, uninterested, patronising, quite simply useless. I would recommend that any students stay well away from this agent. If you have dealt with Mohammed you will know what I'm talking about!! Questionable practices involving the desposit and the inventory. Freudsters!!!...
read full review
Was this helpful? Yes

“This rental agency are absolute fraudsters! They actually altered my ......”

Share on :
Jun 25,2012
Minithumbdown
By: 'EleS'
Jun 25,2012
7 people found
this helpful
This rental agency are absolute fraudsters! They actually altered my contract after I had signed it to up the rent and photocopied the old signature page onto the new one they had faked and even backdated the rent page. Then claimed there never was another ...
read full review
What agent could do to change your mind?
Not commit fraud by altering contracts to put the rent up Not allow a child to move into the house without asking me Answer queries Supply appropriate furniture Provide a secure home with locks Not just turn up in the house as and when they feel like it without asking
Attached Filesnbsp;
Was this helpful? Yes

“Nice letting admin...”

Share on :
Jul 01,2019
Minithumbup
Lauren
By: 'NN'
Jul 01,2019
0 people found
this helpful
I recently checkout of a property managed by RMA properties on Cowley, and I had a really good experience with Lauren; that's why I feel the need to write her a review. Lauren managed my flat and was always very nice and helpful. Of course, ...
read full review
Was this helpful? Yes

“I have been using this agency for many years now ......”

Share on :
Jan 23,2017
Minithumbup
Catrina
By: 'Emma'
Jan 23,2017
2 people found
this helpful
I have been using this agency for many years now and their professionalism, efficiency and extraordinary efforts made to ensure tenants' needs are met at the highest possible standard never fails to impress me! When they say they'll get something done, they ALWAYS deliver as ...
read full review
Comment on agent fees
Standard competitive rates.
Was this helpful? Yes

“Overall, I have a very positive experience RMA, especially Fiona ......”

Share on :
Jul 28,2017
Minithumbup
Fiona
By: 'NN'
Jul 28,2017
0 people found
this helpful
Overall, I have a very positive experience RMA, especially Fiona was very nice and helpful with the property viewing and the application process. I had many questions, and she gladly helped explaining all the process to me. Reyanda and everyone at the office were also ...
read full review
Comment on agent fees
The fee could have been a little lower, but wasn't too bad.
Was this helpful? Yes

“I've got good things to say about the team at ......”

Share on :
Oct 10,2014
Minithumbup
By: 'Rory'
Oct 10,2014
2 people found
this helpful
I've got good things to say about the team at RMA Properties ltd. The marketing on the property was clear, the lettings negotiator we dealt with met us on time and answered our questions and finally the property administrator who dealt with all our paperwork ...
read full review
Comment on agent fees
They gave me a full breakdown of fees to expect before I made my application to rent the property and what type of fees to expect during the tenancy. It was transparent as the law requires them to be.
Was this helpful? Yes

“We've had a really good experience with RMA p......”

Share on :
Jul 22,2020
Minithumbup
Fiona
By: 'Tania'
Jul 22,2020
0 people found
this helpful
We've had a really good experience with RMA properties with quick problem solving and a really good communication during our 2 years with them, they've always been friendly but professional and they've been able to solve any kind of situation that we could have found in ...
read full review
Was this helpful? Yes
No image available Fiona
(3)
No image available Lauren
(2)
No image available Catrina
(1)
No image available Karina
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 01/11/2017 by allAgents

Awards won by RMA Properties Ltd, Oxford OX4 1HU



Get in touch with

RMA Properties Ltd

Branch - Oxford, OX4