98% sales valuation accuracy
99% sales fee satisfaction
84% lettings valuation accuracy
92% lettings fee satisfaction
Jul 11,2011
Jul 11,2011
8
people found
this helpful
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I initially used Lifestyle a few years ago when I decided to rent out my property and move out of Bristol. My decision for choosing Lifestyle was purely based on the fact that they were the cheapest and their maintenance company said they would not charge a call out fee. Thats when my nightmare started. I will try to break down exactly why I would NEVER recommend Lifestyle so you do not have to go through the pain I had to endure with them.
The letting agent themselves:
Lifestyle do not care about who moves into your property what so ever so as long as they find someone! My nightmare started when Lifestyle rented my property to a couple from brazil. At first everything seemed great until one night I had a phone call from the police saying that they are about to break into your Bristol house but they could not tell me why! The next day I phoned lifestyle and my neighbours in Bristol to see what was happening and it turned out that there were 6 people living in my house who were illegal imigrants and all from Brazil. I have since found out that other landlords have also had similar experiences with Lifestyle bringing tenants from similar countries who then seem to sublet. I have also subsequently found out that Lifestyle has branches in these countries. There is a surprise! The scam is for a couple to move in and then bring in 3-4 other friends to share the rent and costs. The house was trashed after they left which means there was no way that amount of wear and tear could have gone unnoticed if Lifestyle was inspecting the property on regular basis. Lifestlye should be investigated for their unethical business practices.
The maintenance company:
I asked the maintenance company to replace a simple bathroom tap for me. They did so and with in a day the tenants phoned Lifestyle and said the downstairs ceiling is leaking badly. Water was poring down the walls! I asked Lifestyle to send someone to see what was wrong and the maintenance company said the leak is from the tap and it was because the tap is not sitting flush with the bath tub so the leak is from where the tap meets the bath tub. their recommendation was that I had to replace the whole bath tub! I was confused as everything was ok before they changed the tap so I decided to travel across the country to see for myself. It turned out that all they had to do was to tighten a couple of nutts that hold the tap tightly against the bath tub! Bunch of thieving cowboys trying to charge me to put in a new bath tub!!!!!!!
In Summary:
Pros:
Cheap, no call out fee for maintenance company
Cons
They absolutely do not seem to care about who moves in to your property or how much damage the tenants do. Inspection does not seem to take place either. The maintenance company are a bunch of con men.
The letting agent themselves:
Lifestyle do not care about who moves into your property what so ever so as long as they find someone! My nightmare started when Lifestyle rented my property to a couple from brazil. At first everything seemed great until one night I had a phone call from the police saying that they are about to break into your Bristol house but they could not tell me why! The next day I phoned lifestyle and my neighbours in Bristol to see what was happening and it turned out that there were 6 people living in my house who were illegal imigrants and all from Brazil. I have since found out that other landlords have also had similar experiences with Lifestyle bringing tenants from similar countries who then seem to sublet. I have also subsequently found out that Lifestyle has branches in these countries. There is a surprise! The scam is for a couple to move in and then bring in 3-4 other friends to share the rent and costs. The house was trashed after they left which means there was no way that amount of wear and tear could have gone unnoticed if Lifestyle was inspecting the property on regular basis. Lifestlye should be investigated for their unethical business practices.
The maintenance company:
I asked the maintenance company to replace a simple bathroom tap for me. They did so and with in a day the tenants phoned Lifestyle and said the downstairs ceiling is leaking badly. Water was poring down the walls! I asked Lifestyle to send someone to see what was wrong and the maintenance company said the leak is from the tap and it was because the tap is not sitting flush with the bath tub so the leak is from where the tap meets the bath tub. their recommendation was that I had to replace the whole bath tub! I was confused as everything was ok before they changed the tap so I decided to travel across the country to see for myself. It turned out that all they had to do was to tighten a couple of nutts that hold the tap tightly against the bath tub! Bunch of thieving cowboys trying to charge me to put in a new bath tub!!!!!!!
In Summary:
Pros:
Cheap, no call out fee for maintenance company
Cons
They absolutely do not seem to care about who moves in to your property or how much damage the tenants do. Inspection does not seem to take place either. The maintenance company are a bunch of con men.
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Apr 08, 2016
This review is not Life-Style Property Services/Lettings & Management of Bradley Stoke, Bristol. We are an independent agent based in Bradley Stoke, Bristol and only have one office in this country let alone any other so this review is obviously intended for another company operating under the same name. Jul 05, 2012
we live next door to a property also in bradley stoke let by lifestyle.not for the first time we have experienced practically an identical situation.sub-letting;loud music;swearing.portugese people first,south african people now.reported to lifestyle not even a reply;never mind an apology.speaking to other people,it sure looks like this is how he consistantly operates regardless of the misery he causes.
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Latest Reviews
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Opening Hours
Address
Lifestyle Property Services, Letting and Management
Unit A, Bradley Pavilions, Pear Tree Road
Bradley Stoke,Bristol
South Gloucestershire
BS32 0BQ
01454 615050
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £47,500 | £1,930,000 |
| Lettings | 84% | 92% | £500 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 57 | 2 | 38 | 9 | 113 | 2 | 66 | 3 | 10 | 2 |
Areas covered
- BS32
- bs10
- bs34
- bs9
- bs35
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 10,2024
Sep 10,2024
0
people found
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I’m so glad we chose Lifestyle to sell our home. James, Cilla and Alex are such professionals! We were given helpful advice and great support from valuation through to completion. Would recommend them 100%....
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May 03,2024
May 03,2024
0
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Over the last 28 years, Lifestyle has provided support and help in a personal, professional and polite manner.
If I ever become involved with property purchase or letting again they would be my first port of call....
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Feb 02,2024
Feb 02,2024
0
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This was the second time selling a property with Lifestyle. I would highly recommend the sales team. James for getting a sale in a difficult market and Cilla for her unwavering patience and dilligence in pushing the sale forward. I was grateful for her regular ...
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Nov 17,2023
Nov 17,2023
0
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Cilla and James were reassuring and helpful during the long haul while we tried to sell our previous home.
After exchange of contracts, Reece (Property Maintenance) arranged for cleaner Niko to give the house a thorough clean. The property had been stale and grubby - ...
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Oct 16,2023
Oct 16,2023
0
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We had the pleasure of working with Lifestyle recently. The entire sales team (Cilla, James and Alex) at Lifestyle are fantastic and go that extra mile to get things over the line and moving. We felt very well supported and reassured throughout the entire process. ...
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Oct 07,2023
Oct 07,2023
0
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I've bought and sold several houses via Life-Style and I know the team well. They've always been trustworthy, genuine, and bring real energy to the whole process. You will get a successful outcome if you respect their experience, trust their advice, and work with them....
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Oct 07, 2023
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Thank you Andy for your kind words. It was great to see and deal with you again. Sadly, this may be the last adventure! LOL! But all the best and you are always welcome to drop in for a coffee if you're ever passing. Thank you for the business over the years, we very much appreciate you coming back to us. ...
Jul 04,2023
Jul 04,2023
0
people found
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Very professional very genuine kept us updated on everything
Took lots of calls on exchange day never complained
Valued correctly and vetted buyers mAke sure had funds
Would highly recommend...
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Mar 29,2023
Mar 29,2023
0
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They worked hard to sell our property in a difficult period for the sales market. Kept us informed of every viewing including date, time, persons viewing and who would accompany them. This was followed up with feedback on the viewing each time. Competitively priced with ...
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Mar 22,2023
Mar 22,2023
0
people found
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A very efficient and professional property agency, I'd highly recommend Lifestyle. The staff Alex who see the property with me is a very nice guy. The staff Cilla who contact with me continously after I've made my offer until the transaction is completed, is very ...
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Feb 22,2023
Feb 22,2023
0
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Brilliant efficient helpful and friendly staff I would definitely use this company again and would recommend them to friends and family....
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Dec 23,2022
Dec 23,2022
0
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Excellent sales team of James & Cilla have gone over & above to bring a tricky sale to conclusion. Cilla has tirelessly chased the conveyancing teams & kept us informed every step of the way
Thank you...
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Sep 14,2022
Sep 14,2022
0
people found
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We highly recommend Lifestyle to sell your home! We listed on a weds pm, were fully booked for viewings within an hour & all 12 that viewed on the sat offered well over asking! Cilla & James respond to any queries immediately & with the best advice! Such a ...
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Sep 05,2022
Sep 05,2022
0
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James and Cilla at Lifestyle really look after their customers, guide you through the process, and are great resources of reassurance. We have used them for both the buying and selling process over the last few years and they could not do more to help. ...
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Jul 29,2022
Jul 29,2022
0
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Recently bought a house through lifestyle. Cilla and James were both very efficient. Dealt with any phone calls and emails promptly. Would recommend lifestyle...
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Jul 05,2022
Jul 05,2022
0
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Cilla and James are very professional, efficient and thoughtful. Every time we made inquiries, they were always patient and quick to respond. They offer the best property services we have ever used.
Thank you very much, Lifestyle Property!...
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Jun 03,2022
Jun 03,2022
0
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They took care of everything in selling my late mother's property. Clearly experienced in selling residential mobile homes. Cilla and James were friendly and kept me informed throughout the whole process...
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Mar 15,2022
Mar 15,2022
0
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We have been a customer of lifestyle for buying/selling properties over the last 20 years and they are always our first port of call. Genuine, honest and a reliable sales team. Despite challenges through our recent purchase (our legal conveyancer was not the most efficient ...
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Mar 14,2022
Mar 14,2022
0
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I have been a tenant through Lifestyle for the past 2 years and then a buyer too. I must say that every single communication was exceptionally professional and always very friendly. It's been such a pleasure getting to know the team and I've felt supported and ...
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Feb 28,2022
Feb 28,2022
0
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We have worked with Lifestyle over a number of years and very pleased with their services and will continue using them with our works....
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Feb 14,2022
Feb 14,2022
0
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I am very satisfied with the services Lifestyle has provided during the property selling process with swift actions, helpful suggestions between the buyer and seller.
The staff James, Cilla and other staffs for viewing are professional, always kind and patient.
I strongly recommend Lifestyle as ...
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Jan 07,2022
Jan 07,2022
0
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Excellent service! James and Cilla was so helpful and supportive from the beginning, and it really was a positive experience. It was our first time selling and everything ran smoothly. We couldn't have asked for better....
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Dec 20,2021
Dec 20,2021
0
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Simply awesome!
Professional, friendly, easily contactable and they know the area like the back of their hands.
I wouldn't go anywhere else if I needed help with sales or letting....
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Dec 01,2021
Dec 01,2021
0
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Very responsive and professional.
Liked quick response on my queries.
James and Cilla both helped in finishing the deal quickly. Thank you...
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Nov 03,2021
Nov 03,2021
0
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Fantastic service. The staff I have dealt with have always been efficient without being overpowering! Very knowledgeable and happy to find something out or point me in the right direction if they didn't have the answers. Fab team also helped me find somewhere to rent....
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Sep 27,2021
Sep 27,2021
0
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Lifestyle Property Services have just sold my fathers park home after he had to go into care. They looked after everything from start to finish and the service received from James and Cilla was excellent. I would certainly recommend Lifestyle to anyone looking to...
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Aug 16,2021
Aug 16,2021
1
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Lifestyle who were also used as the agency to rent my property also found me a buyer.
They showed numerous people around before we got one that eventually bought it.
Some did offer silly money.
I probably sold it for less than it was worth.
...
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Jul 27,2021
Jul 27,2021
0
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Lifestyle Bradley Stoke has managed our Buy to Let for the last 5 years. Things haven't always gone according to plan and the Team at Lifestyle have been there to support us and our Tenants which to us is the true test of a property manager. ...
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Jul 02,2021
Jul 02,2021
0
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I bought a flat through Lifestyle and was extremely pleased with their professionalism and courtesy. I would not hesitate to recommend them to any of my friends.
The transaction was completed within six weeks.
I will definitely be using them again in my future transactions....
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Jul 02, 2021
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Laura Jones was my first contact with Lifestyle Properties and she handled the showing of the flat I went on to purchase with the utmost care in these difficult times. She is a credit to Lifestyle Properties as a first contact and a valuable member of the team. ...
Jul 01,2021
Jul 01,2021
0
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We recently purchased a house through Lifestyle. The sale was handled by Cilla Wood and I can't rate the service highly enough. Her communication was always prompt and she went above and beyond to sort any problems that arose, in order to keep the purchase ...
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Jun 29,2021
Jun 29,2021
0
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Lifestyle helped me buy my first home, and they couldn't have been more supportive and professional. They are responsive, motivated and very friendly, and I highly recommend them! Without their patience and enthusiasm, I doubt it would've happened. Thank you!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Life-Style Property Services, a Member of The Property Ombudsman, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by our elected 'Complaints Officer' and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.
If you believe you have a sales complaint, please write in the first instance to our 'Elected Sales Complaints Officer' at the address below:
F.A.O.: Sales Complaints Officer
Life-Style Property Services
Unit A, 1st Floor Bradley Pavilions
Pear Tree Road
Bradley Stoke
Bristol
BS32 0BQ
[email protected]
If you believe you have a lettings complaint, please write in the first instance to our 'Elected Lettings Complaints Officer' at the address below:
F.A.O.: Lettings Complaints Officer
Life-Style Property Services
Unit A, 1st Floor Bradley Pavilions
Pear Tree Road
Bradley Stoke
Bristol
BS32 0BQ
[email protected]
Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by one of our Managers at the address given below:
F.A.O.: The Sales Manager or The Lettings Manager
Life-Style Property Services
Unit A, 1st Floor Bradley Pavilions
Pear Tree Road
Bradley Stoke
Bristol
BS32 0BQ
[email protected]
Last updated at 10:30 AM 06/07/2016 by james gingell
If you believe you have a sales complaint, please write in the first instance to our 'Elected Sales Complaints Officer' at the address below:
F.A.O.: Sales Complaints Officer
Life-Style Property Services
Unit A, 1st Floor Bradley Pavilions
Pear Tree Road
Bradley Stoke
Bristol
BS32 0BQ
[email protected]
If you believe you have a lettings complaint, please write in the first instance to our 'Elected Lettings Complaints Officer' at the address below:
F.A.O.: Lettings Complaints Officer
Life-Style Property Services
Unit A, 1st Floor Bradley Pavilions
Pear Tree Road
Bradley Stoke
Bristol
BS32 0BQ
[email protected]
Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by one of our Managers at the address given below:
F.A.O.: The Sales Manager or The Lettings Manager
Life-Style Property Services
Unit A, 1st Floor Bradley Pavilions
Pear Tree Road
Bradley Stoke
Bristol
BS32 0BQ
[email protected]
Best Estate Agent in BS32 
