I must say i got a great and smooth experience as always. I was away on some work vacations in Canada and i kept getting different complaints ranging from leakages, blockages and heating system not working. Upon getting back to England and reviewing the situation i decided to get a and more modern ... Read Full Review

Folakey was amazing from the viewing to getting our contract through. She was very professional and kept us updated on progress and helped clarify all questions we had. It was an amazing... Read Full Review

I have been a landlord client of AB’s for over three years. Overall service standards are very good from the local and regional offices. Additionally, attention to all the details is an imperative for a lettings management service, and AB consistently delivers on this. We have just... Read Full Review

My experiences have been five star from start and through my continuing lease. Charlotte is on top of her game and beyond responsive. I would recommend to anyone should the chance... Read Full Review

I Have had a business relationship with Tonbridge Branch for well over a decade now and as a Landlord I have always found them to give a first class service, nothing is ever too much... Read Full Review

I’ve had the misfortune of dealing with the Tonbridge branch of Ashton Burkinshaw in late May 2020. Challenging times for everyone no-doubt with the coronavirus pandemic, but they really excelled at making a complicated move even more difficult. From the very beginning, the attitude... Read Full Review

We are still in an ongoing issue, up to day 26 where we have had no hot water / no working boiler. AB and their management company have allowed this to continue and I have had to chase every single day (clearly that still is not enough). This is not the first time. We are leaving our house not... Read Full Review

Extremely rude staff, would avoid at all costs. We tried to a view a number of properties they had available to rent but Ashton Burkinshaw kept trying to push one property above all others. We offered a reasonable offer on one but the estate agent would not even pass the offer onto the landlord... Read Full Review

2.5 years of renting hell. Every single issue I reported was either address late of the very minimal of effort was made to rectify something. They make you feel like a second class citizen with their poor people communication skills. A garage up & over door that would be repaired BEFORE I ... Read Full Review

Poor quality service which doesn't justify the fees charged. As a landlord I paid for a fully managed service but found myself having to continually chase for resolution to problems notified to them by the tenants and also for responses to queries I had submitted myself. In the end I found it... Read Full Review

Don't deal with these people. I was left with my child waiting outside a property to view it they didn't show up, when I rang them they said there had been a mistake but didn't apologise. They never responded to my emails and staff were rude and unhelpful plus they charge extortionate... Read Full Review

This agency is absolutely dire. They have clearly not heard of the concept of customer service. They will deliberately not respond to communications and are extremely rude when any request for action is made of them. The overall atitude is one of lazy incompetence and general apathy. I have had the ... Read Full Review

Where should I start. These people are really nice until they get your money then they get rude and dishonest. I was told that th landlord would paint before we moved in and this wad a lie, interesting this was the same lie I heard them tell the other prospective tenants they brought round for... Read Full Review

Shocking....no customer service skills, rude, un professional and obnoxious. This women should not be a manager let alone one for a retail... Read Full Review