Easy Lettings LTD
Golders Green, London, NW11
3.9/5, 34 reviews
74% recommended
89% lettings valuation accuracy
88% lettings fee satisfaction

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“The agent dealt with us initially by texts. He kindly ......”

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Oct 09,2014
Minithumbup
By: 'Viv'
Oct 09,2014
0 people found
this helpful
The agent dealt with us initially by texts. He kindly gave us a lift to the property from the station. He let us look around the property at leisure and was knowledgeable on the pricing figures. He arranged the delivery of new furniture for the property, giving the tenants some choice beforehand, which was good. He gave us subsequent information using emails, which was also helpful. The whole letting process went quite smoothly, only having a few corrections to make with typing errors before signing the contract. He was helpful and courteous.
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Latest Reviews

View all Reviews 34
18th Aug 2017
reviewed by 'Llanito'
“I contacted the company and they soon sorted us out. They took over all negotiations with landlord and ensured we ......”
9th Dec 2016
reviewed by 'Ariadna'
“Thank you Sam for being so helpful and patient with us ! I was a pleasure and thanks to your serivuce.......”
4th Aug 2016
reviewed by 'Yossi'
“Fantastic company to deal with. Quick, efficient, helpful and happy to please. Nothing seemed to be a bother. Highly recommend ......”
6th Jul 2015
reviewed by 'David'
“We are first time renters and we approached Easy Lettings looking for a flat to rent after being recommended by ......”
17th Jun 2015
reviewed by 'Dan'
“The entire Easy Lettings team was extremely helpful in helping me find and then rent out the property. Sam answered ......”
12th Jun 2015
reviewed by 'Simon'
“We had a very fantastic experience renting through Easy Lettings Ltd.Sam was very efficient at handling the communications with ......”
Opening Hours
  • Monday: 10:00 - 19:00
  • Tuesday: 10:00 - 19:00
  • Wednesday: 10:00 - 19:00
  • Thursday: 10:00 - 19:00
  • Friday: 10:00 - 13:00
  • Saturday: Closed
  • Sunday: 10:00 - 13:00
Address

Easy Lettings LTD
5 Accommodation Rd
Golders Green,London
Greater London
NW11 8ED
02084580810

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 89% 88% £425 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 19 5 0 0 0 0 0 4
Areas covered
  • NW11
  • London wide
  • NW4
  • SE1
  • NW6
  • NW5
  • N1
  • SE25
  • SE26
  • W2
  • W1
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I contacted the company and they soon sorted us out. ......”

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Aug 18,2017
Minithumbup
By: 'Llanito'
Aug 18,2017
1 people found
this helpful
I contacted the company and they soon sorted us out. They took over all negotiations with landlord and ensured we had what we required. A member of staff was on hand on the day we met bed in to ensure a smooth transition. A great ...
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Comment on agent fees
None paid
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“Thank you Sam for being so helpful and patient with ......”

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Dec 09,2016
Minithumbup
By: 'Ariadna'
Dec 09,2016
0 people found
this helpful
Thank you Sam for being so helpful and patient with us ! I was a pleasure and thanks to your serivuce.we find the house exactly what we need it....
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Comment on agent fees
Good
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“Fantastic company to deal with. Quick, efficient, helpful and happy ......”

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Aug 04,2016
Minithumbup
By: 'Yossi'
Aug 04,2016
0 people found
this helpful
Fantastic company to deal with. Quick, efficient, helpful and happy to please. Nothing seemed to be a bother. Highly recommend them, and I'll be back again for the next project! Definitely recommend getting to know then personally. Highly trained and professional accounts department - Really ...
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Comment on agent fees
Fees were fair and they were happy to discuss (within reason) and were able to offer me flexibility.
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“We are first time renters and we approached Easy Lettings ......”

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Jul 06,2015
Minithumbup
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Joseph
By: 'David'
Jul 06,2015
0 people found
this helpful
We are first time renters and we approached Easy Lettings looking for a flat to rent after being recommended by some friends. We found them easy to work with and although it took us a number of visits to different properties before we found the ...
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Comment on agent fees
Not sure what other agencies are charging so cant really comment.
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“The entire Easy Lettings team was extremely helpful in helping ......”

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Jun 17,2015
Minithumbup
By: 'Dan'
Jun 17,2015
0 people found
this helpful
The entire Easy Lettings team was extremely helpful in helping me find and then rent out the property. Sam answered calls and messages at all hours and went out of his way to ensure that we, as tenants, were looked after. Helpful, trustworthy and easy ...
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Comment on agent fees
Good value for the service provided
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“We had a very fantastic experience renting through Easy Lettings ......”

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Jun 12,2015
Minithumbup
By: 'Simon'
Jun 12,2015
0 people found
this helpful
We had a very fantastic experience renting through Easy Lettings Ltd. Sam was very efficient at handling the communications with the Landlord. He was also very honest about how things would work and what the key issues really were. He also very kindly showed us ...
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Comment on agent fees
The fees where very reasonable for the service provided
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“Professional and courteous from the time of first contact, and ......”

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Apr 03,2015
Minithumbup
By: 'Me'
Apr 03,2015
0 people found
this helpful
Professional and courteous from the time of first contact, and a totally hassle free experience sorting the relevant paperwork. You guys went the extra mile to assist me. Many thanks....
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By: Sam
Apr 03, 2015
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Thanks for your kind review it was a pleasure dealing with you and am happy to hear our customer service team where there to assist you throughout the process ...

“great customer service helped alot with me getting an appartmentwas ......”

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Apr 01,2015
Minithumbup
By: 'francis84'
Apr 01,2015
0 people found
this helpful
great customer service helped alot with me getting an appartment was always in contact and supported me all the way till i got the appartment...
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By: Sam Adler
Apr 02, 2015
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Thanks for your kind review it was a pleasure dealing with you and am happy to hear our customer service team where there to assist you throughout the process. ...

“I am not sure how to explain the service I ......”

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Feb 04,2015
Minithumbup
By: 'Danny'
Feb 04,2015
0 people found
this helpful
I am not sure how to explain the service I have received - In short the service was simply amazing. From start to finish the Easy Letting staff made me feel very comfortable, they were very transparent and managed to secure all my requests from ...
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“I was very impressed with the level of professionalism at ......”

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Jan 22,2015
Minithumbup
By: 'Malcolm'
Jan 22,2015
0 people found
this helpful
I was very impressed with the level of professionalism at Easy Lettings. I was especially happy with the service I got from Sam whom I dealt with. I would recommend Easy Lettings to anybody looking to rent in London....
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Comment on agent fees
Very affordable, below average for London.
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“Upon enquiring through zoopla about 1 bedroom properties, Joseph texted me ......”

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Dec 19,2014
Minithumbdown
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Joseph
By: 'notatimemillioner'
Dec 19,2014
0 people found
this helpful
Upon enquiring through zoopla about 1 bedroom properties, Joseph texted me if i was available to view 96 Gloucester terrace at 4pm. I had a look on the web site and it was a gorgeous looking spacious 1 bedroom flat. I replied yes and we agreed to meet ...
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What agent could do to change your mind?
When a customer enquiries through an email detailing needs and specifications, the agents should at least read it so they don't waste their own and the customers time by contacting them and showing them properties the customer is totally not interested in and properties that look totally different from the pictures advertised.
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By: Sam Adler
Jun 12, 2015
View all comments (1)
thanks for your kind review. It seems to be there where 2 flats in the building for rent and due to some confusion you where shown around the studio and not the 1 bed. i am once again sorry this has happened and have spoken to the agent and will make sure this will not reoccur. ...

“I found the property that I wanted to view on ......”

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Nov 04,2014
Minithumbdown
By: 'Anon'
Nov 04,2014
0 people found
this helpful
I found the property that I wanted to view on Zoopla back in September. I tried to contact the letting agent but they were difficult to get through to by calling. Nonetheless, I think I was able to arrange a date to the view the ...
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What agent could do to change your mind?
The agent needed to ensure that the viewing was not rushed and the advert itself was not misleading; it would have been easier if the agency was clearly highlighted too, for ease of access.
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Comment on agent fees
Agents fees were good, in comparison to major agencies such as Foxtons, who charge ‚£400 as an admin fee. However, as a smaller agency, I felt the ‚£295 fee was a bit too much; considering that agencies of a similar size only charge ‚£100.
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By: sam
Nov 04, 2014
View all comments (1)
Thanks for taking time to review us. The reason you had to decide by the next morning is because others where interested in the property. Nonetheless I kept it for you till the next morning for you to secure it. At Easy Lettings we pride ourselves with the clear options given to any prospective applicant and that we don't rush anyone into something and won't let them secure till details are clearly agreed and the applicant is 100% happy with the property.. The pricing structure was for ...

“we arrange to see the property in sw16. the agent ......”

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Oct 19,2014
Minithumbdown
By: 'conned'
Oct 19,2014
0 people found
this helpful
we arrange to see the property in sw16. the agent turn up late. we rang the bell to the property luckily the tenants was home. they showed us around the property. Sam turn up with another agent. Also during the viewing there was a few ...
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What agent could do to change your mind?
Warning to other DO NOT DEAL WITH THEM, there are loads of other agents around.
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By: Sam Adler
Dec 03, 2014
View all comments (1)
Thanks for leaving a review on our Company. The facts you have stated are not entirely correct. You agreed to supply documents at the time of paying a holding deposit which it turns out you couldn't provide because you weren't upfront from the outset about you employment. You did send your ID over a week after the agreed date. As that was the case was you lied like any deposit its forfeited. As a gesture of goodwill the landlord refunded your deposit as he found a honest tenant wi ...

“Although we had a fairly smooth process, we did have ......”

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Oct 15,2014
Minithumbup
By: 'BenW'
Oct 15,2014
0 people found
this helpful
Although we had a fairly smooth process, we did have an issue with receiving our keys on moving in - we were handed the wrong keys, delaying our move in time....
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“Amazing agency really quick to work ! Thanks for the deal. ......”

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Oct 10,2014
Minithumbup
By: 'Roger'
Oct 10,2014
0 people found
this helpful
Amazing agency really quick to work ! Thanks for the deal. We are really about the property. We hope to continue our relationship for long time....
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“The agent dealt with us initially by texts. He kindly ......”

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Oct 09,2014
Minithumbup
By: 'Viv'
Oct 09,2014
0 people found
this helpful
The agent dealt with us initially by texts. He kindly gave us a lift to the property from the station. He let us look around the property at leisure and was knowledgeable on the pricing figures. He arranged the delivery of new furniture for the ...
read full review
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“I found the guys to be extremely helpful, very prompt ......”

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Oct 07,2014
Minithumbup
By: 'matthew'
Oct 07,2014
0 people found
this helpful
I found the guys to be extremely helpful, very prompt and very professional. I would recommend and use them in the future....
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“Great guys, thankyou for all you did. It was good ......”

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Oct 06,2014
Minithumbup
By: 'Clare'
Oct 06,2014
0 people found
this helpful
Great guys, thankyou for all you did. It was good to work with you. It was good to have the support and fast let...
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“Joseph couldn't have been more helpful and really did everything ......”

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Oct 03,2014
Minithumbup
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Joseph
By: 'Des'
Oct 03,2014
0 people found
this helpful
Joseph couldn't have been more helpful and really did everything he could to make the whole process of moving as uncomplicated and straight forward as possible. He's a really nice guy also and I couldn't recommend him and Easy lettings highly enough. Great service....
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“Very nice funny guys, very quick smooth management, good customer ......”

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Oct 02,2014
Minithumbup
By: 'linda'
Oct 02,2014
0 people found
this helpful
Very nice funny guys, very quick smooth management, good customer service, highly recommended for anyone who are looking for flat. Thank you....
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“Sam and joseph really were truly excellent! the whole process ......”

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Oct 01,2014
Minithumbup
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Joseph
By: 'isac'
Oct 01,2014
1 people found
this helpful
Sam and joseph really were truly excellent! the whole process was very smooth....they took all the stress away from me.. they organised everything from A to Z I couldn't recommend them enough...
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Comment on agent fees
very fair
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“A complete waste of time and completely unprofessional. Waited for 45 ......”

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Sep 24,2014
Minithumbdown
By: 'david'
Sep 24,2014
0 people found
this helpful
A complete waste of time and completely unprofessional. Waited for 45 minutes to a viewing which they did not show up for. Tried calling or texting but no response. Never deal with these guys...
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By: sam adler
Sep 30, 2014
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Hi David Thanks for the comment above. We do attend all viewings and was shocked to hear you waited 45 mins outside the proeprty. Our agent was interviewed and the tracker shows that he was waiting at the property at the time arranged. We have now established you where actually at a different property and not the flat you arranged to see with ourselves. We do attend all viewings and was shocked to hear you where let down but i hope the above clarifies the above. Many thanks ...

“Called to enquire about a listing on Zoopla. The gentleman ......”

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Sep 20,2014
Minithumbdown
By: 'Karla'
Sep 20,2014
0 people found
this helpful
Called to enquire about a listing on Zoopla. The gentleman who picked up the phone was impolite, extremely curt and dismissive. Granted that the property in question appeared to be easily lettable and that there would be no dearth of interest from prospective tenants, but ...
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What agent could do to change your mind?
Be polite and courteous to people on the phone. Simple.
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By: sam adler
Oct 01, 2014
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Hi Karla I am sorry to hear that had a issue when calling our office. Further to your complaint I have spoken to the secretary and she has said she has no record of speaking to you or you calling so the only thing i can think of is that it must be you have mixed us up with another agency. All our staff are full trained and we aim to offer a unique customer service. many thanks for taking time to review Easy Lettings ...

“Sam and Joseph are the most unprofessional letting agents I ......”

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Aug 20,2014
Minithumbdown
By: 'DT05'
Aug 20,2014
0 people found
this helpful
Sam and Joseph are the most unprofessional letting agents I have ever dealt with and I have nothing but sympathy for anyone who has to deal with them in the future. If you are considering using these agents for your property or renting a property ...
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By: sam adler
Aug 20, 2014
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Hi DT05 We pride ourselves with excellent customer service. On some occasions things dont work out the way we want them to and can cause distress for clients. We do aim to be punctual for every viewing but can be guaranteed as there is often heavy traffic in the area. In some cases we ask the current to let the applicants have a look around so that time isn't wasted. We always take a holding deposit to secure the property for the applicant, this can be paid in various different ways ...

“Easylettings provided a high quality service with exemplary customer care. ......”

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Jul 21,2014
Minithumbup
By: 'Jon'
Jul 21,2014
0 people found
this helpful
Easylettings provided a high quality service with exemplary customer care. They are very efficient and achieve results - they go beyond the call of duty to ensure that their customers attain the best possible outcome....
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“I would highly recommend Easy Lettings Ltd. They offer a ......”

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Jul 21,2014
Minithumbup
By: 'Sarah'
Jul 21,2014
0 people found
this helpful
I would highly recommend Easy Lettings Ltd. They offer a second to non service and after care which is really important to us. They worked hard to achieve the best possible price and all promises where delivered unlike other agents we have dealt with. Would ...
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“Highly recommended, they are extremely professional and very efficient!Would ......”

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Jul 21,2014
Minithumbup
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Pini
By: 'Eagle'
Jul 21,2014
0 people found
this helpful
Highly recommended, they are extremely professional and very efficient! Would definitely use them again. They achieved the best rent and found a great tenant....
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“Sam: overly eager letting agent. He was quick to verbally ......”

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Jul 18,2014
Minithumbdown
By: 'J'
Jul 18,2014
2 people found
this helpful
Sam: overly eager letting agent. He was quick to verbally agree to anything that was said and did not perform a thorough job during the negotiation process. Very pushy to get a deposit down instead of verifying the terms of the deal. As a consequence, ...
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What agent could do to change your mind?
Sam needs to slow down and make certain all parties are comfortable with the conditions in the pre-let agreement. It's better to lose a "commission" and build a business based on excellent service than taking shortcuts to secure a deal...
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Comment on agent fees
You get what you pay for.
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By: Sam Adler
Jul 18, 2014
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We did our best to accommodate all the needs of the applicant. The landlord changed the goalposts after the terms where agreed making it necessary for the tenant to liaise directly with the landlord. We appreciate your feedback but feel we did everything in our hands to assist and make the move in smooth. ...

“Great letting agent got me moved in swiftly and were ......”

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Jul 18,2014
Minithumbup
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Joseph
By: 'Tony'
Jul 18,2014
0 people found
this helpful
Great letting agent got me moved in swiftly and were very proffesional in every way. Joseph and Sam were very quick to solve problems and continue to help me to this day. Would def recommend them and the fees were reasonable....
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By: Sam Adler
Jul 18, 2014
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Tony it was a pleasure working with you and hope you settled in well. ...

“This company is ABSOLUTELY FABULOUS!!! They are a firm that ......”

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Jul 07,2014
Minithumbup
By: 'Sophia'
Jul 07,2014
0 people found
this helpful
This company is ABSOLUTELY FABULOUS!!! They are a firm that actually listen to your requests and action them immediately, friendly, funny and very welcoming. I will definitely be recommending them to my friends and family!!!!!...
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Comment on agent fees
Affordable and some of the best prices around, a lot of agents are charging as far as ‚£700 which is ridiculous!!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints should be made in writing to [email protected].

We take all complaints very seriously and will take action where necessary
Last updated at 8:38 AM 05/08/2016 by sam adler

Awards won by Easy Lettings LTD, London NW11 8ED



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