“Wow.......What an awful company !!Rude on the phone is ......”
1 Star Review
Oct 09,2014
By:
'Unhappy'
Oct 09,2014
Branch: Evesham, 21 Vine Street
Services: Sales (as a Vendor)
Sold price: £325000
Would you recommend?: No
Postcode: WR11
Branch: Evesham, 21 Vine Street
Sales (as a Vendor)
Sold price: £325000
Postcode: WR11
2
people found
this helpful
Wow.......What an awful company !!
Rude on the phone is an absolute understatement, Christian is one of the rudest people I have ever had to speak to in my life and I have worked in the police force for over 15 years.
False promises from Mike when he came out to my property and guess what ? nothing materialised from this, not even my house going on Rightmove for 2 weeks after he came to do the photographs. I kept my house on the market with them for 12 weeks as this was the minimum time they could have, I was told I should have read the contract by Mike, I asked to complain to the manager and was amazed when Mike told me that was him ! I have now wrote a complaint to the Managing Director Jonathon Simpson and not received any response so I will be going to the property ombudsman.
I have since changed agents to Town and Country who are around half the fee and they have now sold the property after 4 viewings in the first 2 weeks.
I was that disappointed with RA Bennetts I found a house on the market with another one of their offices and approached the owner direct and agreed a sale between us, I was not at all surprised when he responded that he had had a very similar experience to me !!
My advice is stay well clear of these amateurs.
What agent could do to change your mind?
I would never use them again in a million years and would recommend the same to anyone else.
Attached Filesnbsp;
Comment on agent fees
Their fee was around ‚£5000 plus vat, I found another agent who were far better for ‚£3000 plus vat
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