Leaders
Portsmouth, PO2
4.3/5, 34 reviews
82% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“I moved into an apartment i rented from Leaders! Unfortunately ......”

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Jul 10,2011
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By: 'Tracey'
Jul 10,2011
10 people found
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I moved into an apartment i rented from Leaders! Unfortunately the house is Heavily mice infested! (they come out from the fireplace). I complained to leaders, all they cld do was send someone to set up 2 mice trap which never caught an ant talkless of a mice. I spent at least £20 every month buying mice Glue traps! I have kept on complaining to them they do not bother!!!!!

Leaders keep sending letters of contractors to do work orders which are NEVER carried out for other repairs in the house! I have given my end of tenancy notice and this same apartment has been put up of the Market for Rent IN THE SAME CONDITION. I pity the next tenant to move in

Anytime you see a to let sign from Leaders RUN AS FAST AS YOU CAN FROM IT. Leaders are not worth it, they are dodgy and would charge for everything! Leaders sent me a letter afterwards, to get reference from them i will pay £25, to move out of the apartment i will pay Move out fee of £47, I must use a Professional cleaner whos Name and address I must include on a form which was sent to me otherwise I will be Charged from my deposit! Now I m worried. . . .

Leaders are extremely DODGY!! Avoid

One star is too much..........there shd be option for zero star :( They are very friendly before moving in but are complete OPPOSITE after MOVING IN
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By: Tracey
Jul 11, 2011
Thanks Ali


I'm sorry to know the stress Leaders estate agents put you thru! Leaders do NOT have any right to hold on to your Admin fees.
In the event that the Landlord/Agent does not proceed with the tenancy for whatever reason, your admin fees MUST BE refunded! If you (as the tenant do not want to proceed with the tenancy after admin fees has been paid, your admin fees will NOT be refunded!
In this case, the fault is Leaders, they have decided not to proceed with the lettings on the agreed date earlier for whatever reasons, your fees MUST be refunded in FULL!
I'm actually surprised they r holding on to your admin fees. They ought to refund you willing.....hooopsss i forgot they rnt just an estate agent. ***They r Leaders...always lookin for an opportunity to get money off people**
By: Ali
Jul 11, 2011
[[EDIT ORIGINAL START]]
Tracey,
My sympathies are with you. Leaders are bunch of unprofessionals and fraudsters. So where are you moving to now ?
Any adivce in my case?
Regards
[email protected]
[[EDIT ORIGINAL END]]

Tracey,
My sympathies are with you. Leaders are bunch of unprofessionals and fraudsters. So where are you moving to now ?
Any adivce in my case?
Regards

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Latest Reviews

View all Reviews 34
20th Dec 2023
reviewed by '12 oxford road'
“I am really impressed with leaders. At the first time, it gave me some services that was really good. It ......”
8th Dec 2022
reviewed by 'Pete'
“The sales people were very motivated in getting viewings and kept me up to date with proceedings. Natasha was particularly ......”
8th Dec 2022
reviewed by 'Robert Mills'
“We had been let down badly by our previous letting agent so it was quite a refreshing change dealing with ......”
18th Nov 2022
reviewed by 'Neil'
“I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever ......”
18th Nov 2022
reviewed by 'Neil'
“I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever ......”
25th Aug 2022
reviewed by 'Mevel'
“friendly and accommodating, deals with all questions been asked.offers discounts and willing to negotiate if requested, efficient to his ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
132-134 London Road
North End,Portsmouth
Hampshire
PO2 9DE
02392 666 111

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £190,000 £239,000
Lettings 100% 99% £598 £1,275
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 1 8 3 2 0 1 1 3 1
Areas covered
  • PO21
  • PO22
  • BN17
Services offered
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  • Lettings
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  • Block Management
  • Surveys
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  • Mortgage Advice
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“I am really impressed with leaders. At the f......”

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Dec 20,2023
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By: '12 oxford road'
Dec 20,2023
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I am really impressed with leaders. At the first time, it gave me some services that was really good. It did job very carefully. Thanks for leaders and staff again....
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“The sales people were very motivated in getti......”

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Dec 08,2022
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Natasha
By: 'Pete'
Dec 08,2022
0 people found
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The sales people were very motivated in getting viewings and kept me up to date with proceedings. Natasha was particularly helpful acting as a liaison between me and the buyer. Would recommend if selling...
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“We had been let down badly by our previous le......”

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Dec 08,2022
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Callum
By: 'Robert Mills'
Dec 08,2022
0 people found
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We had been let down badly by our previous letting agent so it was quite a refreshing change dealing with Callum and his colleague Robert Comerford. After the initial contact, the property was advertised online in a little over a day, an acceptable tenant found ...
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“I'm really impressed with Michael as his resp......”

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Nov 18,2022
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Michael
By: 'Neil'
Nov 18,2022
0 people found
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I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders....
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“I'm really impressed with Michael as his resp......”

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Nov 18,2022
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Michael
By: 'Neil'
Nov 18,2022
0 people found
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I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders....
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“friendly and accommodating, deals with all qu......”

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Aug 25,2022
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Callum
By: 'Mevel'
Aug 25,2022
0 people found
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friendly and accommodating, deals with all questions been asked. offers discounts and willing to negotiate if requested, efficient to his job....
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“Landlord...”

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Feb 27,2022
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Lou
By: 'Amy'
Feb 27,2022
0 people found
this helpful
Louise has been managing my properties for 5 years. She always provides a professional service and deals with any issues or queries swiftly and efficiently. The team are also pleasure to work with and all are friendly and professional too. I have been letting my properties ...
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“Refreshing to deal with an estate agents that......”

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Jun 28,2021
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Michael
By: 'Keith'
Jun 28,2021
0 people found
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Refreshing to deal with an estate agents that work to get the job done. Michael keeps his finger on the pulse.. A pleasure to deal with....
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“Just sold a house through leaders Portsmouth,......”

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Mar 17,2021
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Natasha
By: 'Tracy'
Mar 17,2021
0 people found
this helpful
Just sold a house through leaders Portsmouth, very professional would highly recommend. Even with Covid restrictions Micheal and Natasha got the sale through in really good time from start to finish, keeping me fully updated each step of the way....
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“Just exchanged contracts and the team at Lead......”

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Oct 21,2020
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Natasha
By: 'Danny'
Oct 21,2020
0 people found
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Just exchanged contracts and the team at Leaders were a very helpful and informative. Natasha has been brilliant in particular. Would highly recommend using Leaders....
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“I high recommended leaders...”

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Oct 01,2020
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Emma
By: 'Alisha'
Oct 01,2020
0 people found
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I high recommended leaders in portsmouth emma is a fantastic estate agent and always get things done! i have never had any problems with leaders or the landlord himself i very rarely have dealing with him its always emma that solves the problems and is ...
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“Cancerous company. Nothing but issues...”

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Feb 09,2020
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Chris
By: 'James'
Feb 09,2020
4 people found
this helpful
Cancerous company. Nothing but issue with dealing with them. I've not have repairs completed. Work that was going to be completed before I moved in is not completed 3 months later. Be very careful with them get everything in writing and record your calls. Sales will ...
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“Expensive and incompetent!...”

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Oct 06,2019
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By: 'Rob'
Oct 06,2019
7 people found
this helpful
We rented a house in north end for 2 years. The place was very worn, old thin carpets, bathroom uninsulated, generally in need of some TLC. All inspections went without any issues. Scaffolding up for 11 months in the back garden which their office had no idea ...
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“VERY DISAPPOINTED!!!...”

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Feb 03,2019
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By: 'Letizia'
Feb 03,2019
4 people found
this helpful
Never on time when I booked for viewing properties and last time have been told to wait that someone was coming shortly and after 25 minutes of waiting in cold weather they changed version saying I have to reschedule the appointment. Not professional service. Definitely I ...
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“Excellent! ,...”

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Jun 22,2018
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YYONNE
By: 'Lorraine'
Jun 22,2018
0 people found
this helpful
Yvonne was very helpful and understanding. ..regarding a tenancy ...I would highly recommend her ! She undertook my request and dealt with it extremely efficiently. Thank you !!...
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Good
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“We have always been able to rely on Leaders for ......”

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Feb 04,2014
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By: 'SUSAN'
Feb 04,2014
1 people found
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We have always been able to rely on Leaders for an efficient, helpful and professional service. They get back to us when they say they will and are co-operative in every way....
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“Following damage caused in the Christmas storm, Julie helped us ......”

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Jan 14,2014
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Julia
By: 'FA'
Jan 14,2014
0 people found
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Following damage caused in the Christmas storm, Julie helped us quickly and efficiently to work towards resolving the problems we were experiencing. She was very quick to call us back and update us....
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“I first went to Leaders after seeing a one bedroomed ......”

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Jul 18,2013
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Chris
By: 'Christine'
Jul 18,2013
0 people found
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I first went to Leaders after seeing a one bedroomed house to let in the area that I required, and that was 4 years ago, I spoke to Chris who immediately set up a viewing for the same day and it was just what I was ...
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“I have been renting through Leaders for over 2 years now ......”

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Nov 25,2012
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Francyne
By: 'Tatiana'
Nov 25,2012
0 people found
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I have been renting through Leaders for over 2 years now and would highly recommend the North End branch, Portsmouth. Special recommendation is for Fran Lawrence, Property Management as she is very efficient in dealing with any maintenance issues and ensures follow-up - not many companies ...
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“Leaders advised us on the best location and type of ......”

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Nov 22,2012
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Francyne
By: 'holcot'
Nov 22,2012
0 people found
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Leaders advised us on the best location and type of property to buy in order to get the optimum letting results. This was a real plus when considering whether to use them as our agents. Their fees are extremely competitive when compared to other agencies ...
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“I have been with Leaders as an Tenant since 2005. All ......”

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Nov 20,2012
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Pauline
By: 'Jane'
Nov 20,2012
0 people found
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I have been with Leaders as an Tenant since 2005. All my dealings are with Pauline who is most helpful & caring, when I do need something done, Pauline always goes out of her way for me & trys to the it done as soon as possible. Pauline ...
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“Ian Cope has always been willing to discuss all aspects ......”

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Nov 17,2012
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By: 'John'
Nov 17,2012
0 people found
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Ian Cope has always been willing to discuss all aspects of the letting business, from the initial advice on properties and areas that let easily, to legislation, tenants, rent, contracts and insurance. He has been a great help and I would have no hesitation in ...
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“Moving from property ownership to becoming a tenant was a ......”

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Nov 16,2012
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Pauline
By: 'Sean'
Nov 16,2012
0 people found
this helpful
Moving from property ownership to becoming a tenant was a bit of unknown prospect in the beginning. The choice of properties, to my budget, was limited but once a suitable property was found, the business conclusion was very good. Where I think Leaders Portsmouth really ...
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“Ian Cope and his team at Leaders at the North ......”

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Nov 05,2012
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By: 'Ian'
Nov 05,2012
0 people found
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Ian Cope and his team at Leaders at the North End branch in Portsmouth have provided tenants for my property for over 12 years. They are at the end of a phone for advice & keep me updated on current legislation & good practice. Any outstanding issues are ...
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“I have 4 properties with leaders fo10 years and during that ......”

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Nov 05,2012
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By: 'Peter'
Nov 05,2012
0 people found
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I have 4 properties with leaders fo10 years and during that time i have always found them very professional in managing my properties on a daily basis and also finding new professional tennants very quickly. I would highly recommend them to new or existing landlords....
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“We have a smal portfolio of properties and have used ......”

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Oct 24,2012
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By: 'Derek'
Oct 24,2012
0 people found
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We have a smal portfolio of properties and have used Leaders in North End to market and manage them for the past three years. We have used other agents in the past but have found Leaders full management sevice to be far better and more ...
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“We have been landlords letting through this agency branch for ......”

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Sep 13,2012
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By: 'chrisanbri'
Sep 13,2012
0 people found
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We have been landlords letting through this agency branch for over eight years. In all of our dealings we have found both Ian and Francyn (and the Team) professionally helpful in solving minor problems, should they arise, and offering pertinent advice. The level of service ...
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“I just wanted to write a review as have been ......”

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Aug 31,2012
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By: 'Terry'
Aug 31,2012
0 people found
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I just wanted to write a review as have been using leaders in Northend for many years now. I have many properties that are rented out with many agent but leaders are by far the most professional. If it was an option just to use ...
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“AS a landlord i have used Leaders at London Road ......”

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Aug 31,2012
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By: 'john'
Aug 31,2012
1 people found
this helpful
AS a landlord i have used Leaders at London Road North End since 1999 with the help of manager Ian and his staff i have built up a small portfolio of propertiesi have always found them extremely helpful and very professional. Over the years i have ...
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“Me and my fiancƒÂ© had been looking for apartments in ......”

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Aug 20,2012
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Chris
By: 'Tore'
Aug 20,2012
0 people found
this helpful
Me and my fiancƒÂ© had been looking for apartments in the UK for a few weeks when we got in touch with leaders. Most agencies would want us to get down there to view the apartments, or call them back as soon as the week ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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