100% sales valuation accuracy
100% sales fee satisfaction
Oct 06,2014
Oct 06,2014
3
people found
this helpful
this helpful
From start to finish they were pushy and unhelpful. On one viewing they never turned up and after having trouble contacting the office I finally learnt that the staff member had gone off sick and no one had contacted me. At all times defensive and unwilling to accept any blame for their errors and also condescending and unhelpful. Whenever I tried to contact the office the person I wanted to speak to was busy. Customer service was dreadful score out of ten a minus. Their conveyancing team who they recommend are slow and difficult to get hold of I even had trouble getting my keys after completion as the legal side had not phoned the office to say the keys could be released. Worst estate agents I've ever dealt with and very expensive fees. Only good points were Graham who does some of the viewings who was punctual and cheerful and extremely helpful. Jonathan the financial advisor was also helpful. Otherwise minus score out of ten.
What agent could do to change your mind?
Customer service needs improving massively. Never felt like a valued customer. Too corporate. All the smart suits in the world mean nothing if you can't provide a good service and be genuine which Bridgfords were notAttached Filesnbsp;
Comment on agent fees
I was quoted very high fees if I wanted to sell my house through this company. Thankfully I chose another company who did a great job for me
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Latest Reviews
22nd Dec 2020
reviewed by 'Philip'
4th Apr 2019
reviewed by 'Mark'
28th Oct 2014
reviewed by 'Courbet'
Opening Hours
Address
Bridgfords
457 Warrington Road
Culcheth,Warrington
Cheshire
WA3 5SJ
01925 899895
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £125,000 | £215,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 2 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 22,2020
Dec 22,2020
0
people found
this helpful
this helpful
Very happy with the professional service we received, the staff at Bridgeford are really helpful and supportive. Will use them again ....
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Apr 04,2019
Apr 04,2019
0
people found
this helpful
this helpful
Throughout the successful sale of our property in Warrington.. we found the staff to be supportive and helpful.. and we were able to obtain a buyer and complete in good time....
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Oct 28,2014
Oct 28,2014
3
people found
this helpful
this helpful
Never had such a terrible service. Everything ok till we agreed to use Bridgfords to sell our house and but the house we wanted. Problems with mortgage advice and application. Given false information. Total lack of customer service. Nearly caused chain to collapse. Told our ...
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What agent could do to change your mind?
been more professional and proactive.Attached Filesnbsp;
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Yes
Oct 06,2014
Oct 06,2014
3
people found
this helpful
this helpful
From start to finish they were pushy and unhelpful. On one viewing they never turned up and after having trouble contacting the office I finally learnt that the staff member had gone off sick and no one had contacted me. At all times defensive and ...
read full review
read full review
What agent could do to change your mind?
Customer service needs improving massively. Never felt like a valued customer. Too corporate. All the smart suits in the world mean nothing if you can't provide a good service and be genuine which Bridgfords were notAttached Filesnbsp;
Comment on agent fees
I was quoted very high fees if I wanted to sell my house through this company. Thankfully I chose another company who did a great job for me
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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