0% lettings valuation accuracy
99% lettings fee satisfaction
Jul 06,2011
Jul 06,2011
4
people found
this helpful
this helpful
To be fair they found me a tenant very quickly- albeit at a lower rent than I would have liked. However I later discovered that they had failed to let another agent I had instructed share the key for viewings etc as I had requested.
Both my tenant and I found them extremely disorganised and had to call to ask for documentation etc that we needed at all stages, unless it involved Acorn taking money.
I used their finders fee service and a year later they got in touch saying that I had to pay them hundreds more pounds ( In fact I think it was a thousand more for one option- either way it was what I had originally paid as a fee and what you would expect to be a one off) if the same tenant was remaining, even if we were letting the contract roll over. They said I\'d signed something agreeing to that, but luckily I have a lawyer in the family who said they couldn\'t do that and send a letter to them and they haven\'t pursued it. Beware! They also charged the tenant to renew (£60-70 ish I think).
Both my tenant and I found them extremely disorganised and had to call to ask for documentation etc that we needed at all stages, unless it involved Acorn taking money.
I used their finders fee service and a year later they got in touch saying that I had to pay them hundreds more pounds ( In fact I think it was a thousand more for one option- either way it was what I had originally paid as a fee and what you would expect to be a one off) if the same tenant was remaining, even if we were letting the contract roll over. They said I\'d signed something agreeing to that, but luckily I have a lawyer in the family who said they couldn\'t do that and send a letter to them and they haven\'t pursued it. Beware! They also charged the tenant to renew (£60-70 ish I think).
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Opening Hours
Address
Acorn Group Estate Agents
428 Croydon Road
Beckenham
Bromley
Greater London
BR3 4EP
020 8650 0060
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £1,300 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 15,2015
Feb 15,2015
1
people found
this helpful
this helpful
Amanda was absolutely brilliant in sorting our property maintenance and other issues. She always promptly responded to our calls and emails also followed up on all works we have requested to do on a short notice and even during busy Christmas period. We had some ...
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