“The level of service from Bridgfords Nantwich was consistently poor. ......”
1 Star Review
Oct 01,2014
By:
'Victoria1985'
Oct 01,2014
Branch: Nantwich, 45 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CW2
Branch: Nantwich, 45 High Street
Sales (as a Vendor)
Postcode: CW2
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The level of service from Bridgfords Nantwich was consistently poor. The property listing was amateurish & full of inaccuracies, phone calls not returned, their recommended conveyancing firms cost was exorbitant. When trying to ring the branch during business hours it was regularly unanswered (also commented on by frustrated house viewers). Deadlines were regularly breached. Feedback on viewings was patchy. Their fees are amongst the most expensive in the area (& they charge a marketing fee in addition to their high commission rate) & service in our opinion is the poorest. It was a big mistake going with this branch - they are in total disarray.
What agent could do to change your mind?
The service fell short in so many areas, some of them very basic, it is difficult to envisage what they could have done to change my mind.
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Comment on agent fees
Their standard commission fee is higher than all the other agents in our area, plus they charge a 'marketing fee' which I feel is poor value for money (this element of their service should really be factored into their commission fee).
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