“Where do I begin? This agency is horrendous. Everytime I ......”
1 Star Review
Oct 01,2014
By:
'VICTIM'
Oct 01,2014
Branch: London, 91 Roman Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: E34
Branch: London, 91 Roman Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: E34
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Where do I begin? This agency is horrendous. Everytime I go for a shower it trips the wiring for the lights or has no hot water. I have resorted to showering at a friends house. I have called and there has been no reply, in fact i'v called everyday for the past week and still no reply. There are a multitude of problems and problem flat mates, we had the police come round as one of the tenants threatened another with a knife, yet they still continue to live here. I'm scared for my safety. We have no smoke alarms, which again the agency has been notified about, but nothing has been replaced. We were told all bills included and I asked whether that included TV licence to which they replied yes; but no- we have had the TV licence company continually harass us. Again we have notified the agency nothing has been done. We were let a non smoking flat but the other tenants continue to light up. Guess what. We have notified the agency by phone and writing. NOTHING ABSOLUTELY Nothing. I'm close to tears and breaking point I have no idea how much more I can take in this hell hole. Please I beg you do not rent from them it has been the worst mistake of my life.
What agent could do to change your mind?
They could have fixed all of my problems, actually contacted me and not allowed the problem flatmate to continue to live there.
Attached Filesnbsp;
Comment on agent fees
They have continually lied to us about the TV licence being included. They supposedly have a cleaner which we pay for but have seen twice. 700 for a non ensure room us far too expensive considering the problems we have had.
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