71% sales valuation accuracy
71% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction
Sep 22,2014
Sep 22,2014
1
people found
this helpful
this helpful
A few weeks ago I returned to England and Ripon, North Yorkshire after many years' absence. I needed to find an apartment to rent urgently and approached Linley & Simpson of Ripon regarding a couple of apartments I had seen online. Staff were very pleasant and helpful and went out of their way to fast-track my viewing and to process my application for the apartment I had chosen. In addition, they offered me invaluable assistance in setting up the associated utilities and requirements and even identified the shops I should visit to find the basics I needed! Service far beyond the call of duty!! I feel thoroughly fortunate that my return to England should have been met with such pleasantness and professionalism. Thank you! (Penny aka Kate)
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Latest Reviews
10th Feb 2016
reviewed by 'Lucinda'
29th Jan 2015
reviewed by 'Tracey'
22nd Sep 2014
reviewed by 'Penny'
4th Aug 2014
reviewed by 'Janet'
1st Aug 2014
reviewed by 'Phil'
Opening Hours
Address
Linley & Simpson
9\\\/11 Old Market Place
Ripon
North Yorkshire
HG4 1EQ
01765 690219
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 71% | £0 | £0 |
| Lettings | 100% | 71% | £475 | £875 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 10,2016
Feb 10,2016
1
people found
this helpful
this helpful
Both Tracey and Helen are fantastic! They have been extremely helpful, answered all my questions and been very friendly. I would definitely recommend Linley and Simpson....
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Jul 02,2015
Jul 02,2015
0
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Great friendly customer service.
Very simple to go through the administration process.
Kept me fully up to date with progress and next steps.
Always responded to queries either via email or phone.
From viewing a property to references sorted to getting confirmation of an agreement ...
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Comment on agent fees
Fair and reasonable
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Jan 29,2015
Jan 29,2015
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From start to finish I felt the process of looking for a rental property and finding what I need to be very professional and courteous. Tracey was really helpful and a pleasure to deal with and I would recommend Linley and Simpson (Ripon) to any ...
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Sep 22,2014
Sep 22,2014
1
people found
this helpful
this helpful
A few weeks ago I returned to England and Ripon, North Yorkshire after many years' absence. I needed to find an apartment to rent urgently and approached Linley & Simpson of Ripon regarding a couple of apartments I had seen online. Staff were very pleasant and ...
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Aug 04,2014
Aug 04,2014
0
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We have used Linley and Simpson several times and found their service to be very efficient. Communication is excellent and Tenants secured quickly....
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Aug 01,2014
Aug 01,2014
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It was our first time renting and we were looked after from the start. We received excellent service after we moved in and recommend Tracey and her team to anyone looking to rent one of their properties.
Excellent customer service!!...
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Jul 31,2014
Jul 31,2014
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Tracey at Linley and Simpson was very helpful, she showed me around the property and was very friendly and informative. She answered any questions I had regarding the property and also looked after all the details once I had decided to go ahead and rent ...
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Oct 19,2012
Oct 19,2012
0
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From the very start I received a highly professional service, from all three members of staff I dealt with. From initial contact, viewing, arrange a moving date, communications with the landlord, even solving a faulty tap!
I would HIGHLY recommend this company to anyone....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Customer Complaints Handling
Procedure
Linley and Simpson aims to provide the highest standards of service to all its customers, but to ensure that your interests are safeguarded, we offer the following:
- If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers’ names and contact details may be found on our website.
- The grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established ‘in-house’ procedures and a reply sent to the complainant within 21 days of receipt of the letter.
- If the complainant is dissatisfied with the initial outcome, he or she can appeal to the Company Directors.
- Will Linley or Nick Simpson at 56 Street Lane, Roundhay, Leeds, LS8 2ET [email protected] or [email protected]
- If the complainant is still not satisfied, Linley and Simpson offers independent mediation between the complainant and the company via The Property Ombudsman for Lettings.
