0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 17,2014
Sep 17,2014
4
people found
this helpful
this helpful
I have now rented two properties from M & M and both have been a negative experience. Both properties had problems; the most serious being a leaking bath which led to a swamp underneath it which smelt dreadful. The maintenance man came to fix it but, after repeatedly reporting it, it was never fixed. I did not get my full deposit back on the first property due to issues which should have been raised during my inspection which I was then charged for out of my deposit. I am still waiting for my deposit back from the second but I am expecting there to be issues, despite a pre-vacate inspection. None of the staff there know what they are doing and are less than helpful. One example being the lock on our front door broke menaing we couldnt actually get in the house. We finally had to call someone out ourselves that day to fix it as it became clear M & M did not care. Do not use M & M,
What agent could do to change your mind?
Try and seem interested; change your Saturday lady as she has no idea about anything; be more proactive; follow-up on what you say you are going to do.Attached Filesnbsp;
Comment on agent fees
The admin fee is too high and does not warrant the amount of work the staff do i.e. minimal.
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Latest Reviews
17th Sep 2014
reviewed by 'Max'
18th Mar 2013
reviewed by 'Bling*Queen'
Opening Hours
Address
M & M Properties
3a Station Square
Flitwick,Bedford
Bedfordshire
MK45 1DP
01525 715577
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £425 | £425 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- MK45
- MK43
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Sep 17,2014
Sep 17,2014
4
people found
this helpful
this helpful
I have now rented two properties from M & M and both have been a negative experience. Both properties had problems; the most serious being a leaking bath which led to a swamp underneath it which smelt dreadful. The maintenance man came to fix it but, ...
read full review
read full review
What agent could do to change your mind?
Try and seem interested; change your Saturday lady as she has no idea about anything; be more proactive; follow-up on what you say you are going to do.Attached Filesnbsp;
Comment on agent fees
The admin fee is too high and does not warrant the amount of work the staff do i.e. minimal.
Was this helpful?
Yes
Yes
Mar 18,2013
Mar 18,2013
4
people found
this helpful
this helpful
Never use this agency they don't have a clue what they are doing. My and partner and i viewed one of there properties the estate agent that showed us round was useless she didn't give us hardly any information about the property she didnt even ...
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:47 PM 27/01/2016 by David
