Michael Hardy
Wokingham, RG40
4.9/5, 285 reviews
98% recommended
94% sales valuation accuracy
96% sales fee satisfaction

“The agents dealt with the quotation and sale unobtrusively and ......”

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Sep 16,2014
Minithumbup
By: 'C'
Sep 16,2014
1 people found
this helpful
The agents dealt with the quotation and sale unobtrusively and with as much contact as was necessary to keep me informed. A polite and efficient service, without the hassle.
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Opening Hours
Address

Michael Hardy
9 Broad Street
Wokingham
Berkshire
RG40 1AU
01189 776776

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £181,750 £1,210,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 24 3 144 1 97 1 5 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TDS
Latest Properties

No Properties

“Outstanding service....”

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Jun 30,2020
Minithumbup
By: 'Paul'
Jun 30,2020
0 people found
this helpful
Outstanding service. I recently sold my Wokingham apartment through Michael Hardy. I received first class service throughout the process. I strongly recommend this agent....
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“Don't consider this agent if you value trust....”

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Dec 31,2018
Minithumbdown
By: 'Dominic'
Dec 31,2018
2 people found
this helpful
Agent lied to buyer regarding chain free status. Called me constantly even when I asked not to for a brief period when my mother died. * in particular had extremely poor customer relationship skills and had to brief him constantly regarding the status of the transaction....
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Comment on agent fees
H
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By: Angela Walgate
Jan 02, 2019
View all comments (1)
Hi Dominic, We are very sorry to hear you are unhappy with the experience you had in selling your property. I must apologise but we are struggling to match your name and the sale price of £560k with a property we have sold recently in the RG2 area. Would you mind emailing me directly or letting us know the road the property was on so we can look into this matter further for you? I look forward to hearing from you soon. Kind Regards, Angela ...

“Superb service...”

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Jun 07,2018
Minithumbup
By: 'Kelly'
Jun 07,2018
0 people found
this helpful
I would highly recommend using Michael Hardy's services when selling a house. Ben Biggs in particular is an extremely knowledgeable, professional and friendly estate agent. Ben listened to our needs and then gave us expert advice of how we should position and price our property ...
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Good
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“Absolutely awful and poor service. Beware of this company, they ......”

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Nov 02,2017
Minithumbdown
By: 'spartan'
Nov 02,2017
2 people found
this helpful
Absolutely awful and poor service. Beware of this company, they ripped me off with their reference checks and associated credit reference agency Blinc referencing. Before I committed to this I sent Michael Hardy all my employment paperwork with terms of employment. They accepted this and ...
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Comment on agent fees
bad
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“One of the most professional and friendly estate agency I ......”

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Feb 24,2017
Minithumbup
By: 'Vinay'
Feb 24,2017
0 people found
this helpful
One of the most professional and friendly estate agency I have ever come across. I would like to convey my sincere thanks to Mr. Barnaby Styer. Barnaby is very experienced, extremely friendly, caring and a very kind hearted person. When I decided to sell my ...
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Comment on agent fees
Good
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“The review let me select only two staff members, and ......”

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Dec 15,2016
Minithumbup
By: 'Mrs'
Dec 15,2016
4 people found
this helpful
The review let me select only two staff members, and I have selected Nick and Ben who dealt with my sale and my purchase, but if I could, I would select few more - Barney, Neil and the ladies of the agency who showed our ...
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Comment on agent fees
To us, Michael Hardy has been worth every single penny of the commission they charge - and more. People often forget that if the agent is able to negotiate a good price, this more than ofsets fees the agent charge. We are happy with the commission charged and we feel it reflects the quality of the service.
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“We were really impressed with the friendly and professional service ......”

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Oct 06,2016
Minithumbup
By: 'Mr'
Oct 06,2016
0 people found
this helpful
We were really impressed with the friendly and professional service we received from Ben and the team at Michael Hardy whilst buying our house earlier this year - having encountered a number of other hopeless Estate Agents during the course of our house search and ...
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Comment on agent fees
Purchaser so not applicable.
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“We previously bought & sold with Michael Hardy and found them ......”

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Sep 27,2016
Minithumbup
By: 'Steven'
Sep 27,2016
0 people found
this helpful
We previously bought & sold with Michael Hardy and found them to be professional, friendly & patient. So when we decided it was time to move again, it was a no brainer. They worked hard to get us what we needed to make our move possible, and ...
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Comment on agent fees
Good
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“Everyone at Michael Hardy was extremely helpful with the whole ......”

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Sep 19,2016
Minithumbup
By: 'Catherine'
Sep 19,2016
0 people found
this helpful
Everyone at Michael Hardy was extremely helpful with the whole process through selling our property. They were always available to deal with any of our requests. I would absolutely use them again and highly recommend them to our friends and family....
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Comment on agent fees
Good
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“Selling a property on behalf of an elderly parent from ......”

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Sep 19,2016
Minithumbup
By: 'I'
Sep 19,2016
0 people found
this helpful
Selling a property on behalf of an elderly parent from overseas had numerous challenges but all of the staff at Michael Hardy made the process as smooth and efficient as could be hoped for. Of particular note was their skills interacting with an elderly seller, ...
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“We have nothing but good to say about this agency. ......”

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Aug 26,2016
Minithumbup
By: 'Mrs'
Aug 26,2016
0 people found
this helpful
We have nothing but good to say about this agency. We've had multiple problems and it's taken 15months to sell, but Barnaby and the team have been with us all the way. I can't thank them enough for the patience they have had. Even though ...
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Comment on agent fees
The agents fees are very expensive but I think in our case worth the money...
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“Excellent at communicating and they really know the market place. ......”

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Aug 18,2016
Minithumbup
By: 'Sutton'
Aug 18,2016
0 people found
this helpful
Excellent at communicating and they really know the market place. From the viewing to handing me the keys they were very professional...
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Comment on agent fees
N/A
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“Ben managed our sale and purchase. From the off, he ......”

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Aug 17,2016
Minithumbup
By: 'Dr'
Aug 17,2016
0 people found
this helpful
Ben managed our sale and purchase. From the off, he was a true professional in managing expectations and negotiating tricky situations-we have been very lucky to have had him on our team during what is an extremely emotive process....
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Comment on agent fees
Good
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“I would like to thank Ben, Nick and Neal at ......”

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Aug 10,2016
Minithumbup
By: 'Mr'
Aug 10,2016
0 people found
this helpful
I would like to thank Ben, Nick and Neal at Michael Hardy for the very smooth and well managed house sale. All the team were friendly, professional and supportive throughout, and we felt very comfortable and confident in their abilities and approach. Their valuation of ...
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Comment on agent fees
Value for money!
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“We found Mchael Hardy very efficient when buying our new ......”

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Jul 19,2016
Minithumbup
By: 'Mr'
Jul 19,2016
0 people found
this helpful
We found Mchael Hardy very efficient when buying our new property through them. They were helpful all the way from offer to completion. There was always someone to answer questions or put our minds at rest. We would highly recommend them....
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“We received an excellent service from the whole team at ......”

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Jul 17,2016
Minithumbup
By: 'Mr'
Jul 17,2016
0 people found
this helpful
We received an excellent service from the whole team at Michael Hardy. From the initial discussions through to completion they made the whole process as easy as possible and really went the extra mile for us....
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Comment on agent fees
A fair fee which felt good value for money.
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“Helped acceptance of our offer by vendor. Always helpful in ......”

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Jul 13,2016
Minithumbup
By: 'John'
Jul 13,2016
0 people found
this helpful
Helped acceptance of our offer by vendor. Always helpful in arranging viewings at various times at the property, with representative at site. Helped keep me up to date when difficulties incurred achieving exchange. All positive....
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N/A
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“Neal was the voice of reason throughout our sale and ......”

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Jul 04,2016
Minithumbup
By: 'Extra'
Jul 04,2016
0 people found
this helpful
Neal was the voice of reason throughout our sale and purchase. When others were less motivated, Neal's positive attitude and willingness to go the extra mile to ensure everything ran smoothly, was more than appreciated....
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Comment on agent fees
Reasonable rates.
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“I have been a customer of Michael Hardy for 10 years ......”

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Jun 23,2016
Minithumbup
By: 'Ron'
Jun 23,2016
0 people found
this helpful
I have been a customer of Michael Hardy for 10 years both as a Landlord and recently when selling my property. I have been living overseas throughout the whole period which places a higher requirement on the Agent. I have been very impressed throughout my absence ...
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Comment on agent fees
reasonable and in line with Agents fees.
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“Kept my wife and I constantly updated, & did a great ......”

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Jun 22,2016
Minithumbup
By: 'David'
Jun 22,2016
0 people found
this helpful
Kept my wife and I constantly updated, & did a great job at keep pushing the chain along and keeping our buyer informed& ensuring that everything went without a hitch! Honest feedback...they aren't the cheapest estate agents in town, but a wise lesson to everyone, ...
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Comment on agent fees
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!
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“Kept me updated, negotiated well through considerable interest in the ......”

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Jun 21,2016
Minithumbup
Chris
By: 'Darren'
Jun 21,2016
0 people found
this helpful
Kept me updated, negotiated well through considerable interest in the property, attained the best sale price, transaction progressed to completion smoothly. What more can you ask for....
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“Great service both before, during and after the sale. Efficient ......”

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Jun 21,2016
Minithumbup
By: 'Finchampstead'
Jun 21,2016
0 people found
this helpful
Great service both before, during and after the sale. Efficient in arranging viewings and accompanying the prospective buyers and working with everyone to get the sale completed....
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Comment on agent fees
Reasonable
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“They were very professional in their approach. They understood the ......”

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Jun 21,2016
Minithumbup
Chris
By: 'Dave'
Jun 21,2016
0 people found
this helpful
They were very professional in their approach. They understood the issues about not being on line. Always a very friendly approach when visiting the office. The use of the open house sales technique was good as it concentrated all the visits to minimise disruption to ...
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Comment on agent fees
A good price as a sole agent.
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“I was very impressed by the level of conmunication I ......”

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May 26,2016
Minithumbup
By: 'dave'
May 26,2016
0 people found
this helpful
I was very impressed by the level of conmunication I received from Michael Hardys during the process of purchasing my house. They were accommodating each time I made queries on the house and kept me informed during the process....
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“Thank you very much for being so patient with the ......”

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May 25,2016
Minithumbup
By: 'Mr'
May 25,2016
0 people found
this helpful
Thank you very much for being so patient with the whole process of the transaction. It was both of them supporting us from the beginning to the end we could buy the property.Both of them are very professional and the whole team at the ...
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“A very professional and friendly level of service offered from ......”

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May 16,2016
Minithumbup
By: 'Michael'
May 16,2016
0 people found
this helpful
A very professional and friendly level of service offered from the initial viewing of the house to completition. Any queries we had with the purchase of the house were always dealt with very efficiently. I would certainly recommned Michael Hardys to anyone buying and selling ...
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“This is the second time we have bought and sold ......”

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May 16,2016
Minithumbup
By: 'Dawn'
May 16,2016
0 people found
this helpful
This is the second time we have bought and sold a house through Michael Hardy. Once again, they valued our property realistically and as a result it was under offer within 3 months. The qualities that make the sales team at Michael Hardy outshine other estate ...
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Comment on agent fees
Good
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“We have been first time buyers and the agency was ......”

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May 11,2016
Minithumbdown
By: 'Dominika'
May 11,2016
0 people found
this helpful
We have been first time buyers and the agency was very helpful.Nick was very kind and professional. I dont remeber who showed us our house for a first time but he was very great professional and very good person in the right place,he ...
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“Very professional and friendly. Neal stayed in touch to provide ......”

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May 11,2016
Minithumbup
By: 'Anumeha'
May 11,2016
0 people found
this helpful
Very professional and friendly. Neal stayed in touch to provide regular updates on the progress. Made the long wait more bearable from the buyer's stand point. We also received a welcome bouquet from the agency on the next day of us moving into our new ...
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“A very professional level of service offered by all at ......”

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May 11,2016
Minithumbup
By: 'Michael'
May 11,2016
0 people found
this helpful
A very professional level of service offered by all at Michael Hardy in my recent purchase of a house. From the acceptance of the offer all the way to completion was a effortless transition. More importantly any queries we had with the purchase were always ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

Awards won by Michael Hardy, Wokingham RG40 1AU



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