Belvoir
Biggleswade, SG18
4.8/5, 45 reviews
93% recommended
76% sales valuation accuracy
97% sales fee satisfaction
86% lettings valuation accuracy
98% lettings fee satisfaction

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“We've never had this much trouble with an agent before ......”

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Sep 12,2014
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By: 'Frank'
Sep 12,2014
1 people found
this helpful
We've never had this much trouble with an agent before in our lives. We had several viewings and they were always very kind. However, they only opened the door for the back entrance. Upon moving in, we discovered that this was because the front entrance wouldn't shut properly, the beginning of a long list of issues.

Our move in date was the 6th of September. Previously, any rental property we'd moved into had been cleaned. This was clearly not the case here.

Our first impression of the house when we arrived on 6th September was the smell ¢â‚¬â€œ we (along with friends and family who helped us move) felt that the house smelt very strongly of something resembling cat urine. As we viewed the house, it felt like we were in a horror film. They allowed us to move into a smelly, dirty property with a young family and my wife broke down in tears when we were looking at the state of the house.

We complained at 1pm on our moving day and it was completely ignored. We're having to share a set of keys and have no access to the French doors. The old tenants property is still littered around, as well as their lingering smells, dirt and even their underwear.

We feel utterly mortified by everything that's happened and feel completely misled. We wish we'd never moved.
What agent could do to change your mind?
Replied to complaints, cleaned the property prior to our move and actually listened to our pleading for help. We needed a second set of keys, clean carpets and a safe place for our family to live.
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Comment on agent fees
No issues.
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By: Belvoirbedford
Sep 17, 2014
"Frank" we are sorry that you feel this way. We strive to offer a high level of service and are a multi award winning agency in relation to customer service. We feel that this is not the forum to voice any issues you may have with the property you have moved into. We have checked your inventory replies and not one of these issues is listed there. However if you do have anything you wish to discuss we suggest that you contact this office

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Latest Reviews

View all Reviews 45
23rd Aug 2023
reviewed by 'Lorraine Shearer'
“I have been renting out my property for years with Belvoir Biggleswade. Each time I need a new tenant i ......”
17th Feb 2023
reviewed by 'Ceri'
“My partner and I have just rented from Belvoir for our first property together. From start to finish Shalin and ......”
24th May 2022
reviewed by 'Matteo'
“My partner and I have recently rented a property through Belvoir and the service has been just incredible. I couldn't ......”
15th Sep 2020
reviewed by 'ALISON'
“Belvoir and the team, Shalin, Minesh are so amazing. Always ready to go the extra mile. We have rented through ......”
16th Jul 2019
reviewed by 'Jack'
“Always happy to go the extra mile!!! Both Shalin and Minesh have such a 'can do' attitude to all tasks ......”
10th Jun 2019
reviewed by 'Julie'
“Shalin was very friendly and efficient when signing up for a property and the same when we checked out.Pleasure ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
52 High Street
Biggleswade
Bedfordshire
SG18 0LJ
01767 312211

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 76% 97% £0 £0
Lettings 86% 98% £565 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 28 3 0 0 0 0 0 0
Areas covered
  • SG18
  • MK45 4
  • SG19
  • MK45 5
  • SG16
  • MK43 0
  • MK45 1
  • MK45 2
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I have been renting out my property for year......”

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Aug 23,2023
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By: 'Lorraine Shearer'
Aug 23,2023
0 people found
this helpful
I have been renting out my property for years with Belvoir Biggleswade. Each time I need a new tenant i return to them . They are professional, extremely friendly and approachable and have always found me the right tenant. I 100% recommend them. Thank you to Shalin ...
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“The best experience...”

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Feb 17,2023
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Shalin
By: 'Ceri'
Feb 17,2023
0 people found
this helpful
My partner and I have just rented from Belvoir for our first property together. From start to finish Shalin and Minesh have been top class. So helpful and approachable at every single stage. We were obviously very nervous and had no clue what we were ...
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“Outstanding Customer Service!...”

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May 24,2022
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By: 'Matteo'
May 24,2022
0 people found
this helpful
My partner and I have recently rented a property through Belvoir and the service has been just incredible. I couldn't travel to view the property in person, so they offered to show me around during a videocall. Due to time constraints, we had to move ...
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“Belvoir and the team, Shalin, Minesh are so a......”

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Sep 15,2020
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By: 'ALISON'
Sep 15,2020
0 people found
this helpful
Belvoir and the team, Shalin, Minesh are so amazing. Always ready to go the extra mile. We have rented through them for more than 7 years and the service is the BEST!...
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“Always happy to go the extra mile!!! Both Sha......”

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Jul 16,2019
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Shalin
By: 'Jack'
Jul 16,2019
1 people found
this helpful
Always happy to go the extra mile!!! Both Shalin and Minesh have such a 'can do' attitude to all tasks that you present them with. Their knowledge is highly impressive on both the rental and sales market on top of their hardworking ethos meant I ...
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“Excellent service...”

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Jun 10,2019
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By: 'Julie'
Jun 10,2019
0 people found
this helpful
Shalin was very friendly and efficient when signing up for a property and the same when we checked out. Pleasure doing business with him and would definitely recommend....
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“Absolutely amazing guys and customer service...”

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Feb 03,2019
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By: 'Carly'
Feb 03,2019
0 people found
this helpful
I would just like to say a massive thank you to Shalin and Minesh. We have never experienced such great customer service before when finding a property to rent so friendly and explained every little details to us even when I asked so many question. ...
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“Highly recommended agency...”

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Dec 21,2018
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By: 'Edward'
Dec 21,2018
0 people found
this helpful
I found Minesh and Shalin to be extremely professional and diligent in their working methods. I can't recommend them highly enough and would be happy to deal with them again in the future....
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Good
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“Amazing Service Always...”

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Dec 19,2018
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By: 'Kayleigh'
Dec 19,2018
0 people found
this helpful
Had such a smooth sailing experience with Shalin. Has been a pleasure from start to finish and always did his best to ensure he provided the quickest help when needed. Would recommend to everyone...
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Comment on agent fees
Reasonable
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“Great team delivering great results...”

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Nov 25,2018
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Shalin
By: 'ZKD'
Nov 25,2018
0 people found
this helpful
I emailed a number of local agents and Belvoir were the only ones to promptly call me. They came straight out to assess the property and I was so impressed with their attitude that I signed up. They're pricing is competitive and they filled me ...
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Comment on agent fees
Very good and the most competitive I saw even compared to online services.
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“Dynamic Duo...”

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Oct 12,2018
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By: 'Kenny'
Oct 12,2018
0 people found
this helpful
Shalin and Minesh have been incredibly helpful. Funny and serious when necessary. The whole process was smooth and had no hiccups on their part whatsoever. Belvoir train their members to the highest degree and this has shown through Shalin and Minesh's work. Very much appreciated. ...
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“Great, efficient customer service...”

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May 29,2018
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By: 'Afrina'
May 29,2018
0 people found
this helpful
Shalin and Minesh were great handling tenants for us and we could not have done without their help. Their service is efficient and on point and we would recommend them to any other landlords or tenants....
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“Excellent customer service, very personable...”

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Apr 25,2018
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Shalin
By: 'H'
Apr 25,2018
0 people found
this helpful
I let me property out with Shalin and from start to finish they have been professional and helpful. Nothing is too much trouble for them, and they were always at the other end of the phone and quick to respond to emails with advice. Always ...
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Comment on agent fees
Fair fees
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“First Class Letting Agents...”

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Apr 16,2018
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Shalin
By: 'Colin'
Apr 16,2018
0 people found
this helpful
Shalin and Minesh are a credit to Belvoir. From the outset they were flawless in the letting process from start to finish. Nothing was too much trouble and were at hand to explain the finer details of letting. They are both extremely approachable and so ...
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Comment on agent fees
Competitive Fees
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“Letting Angels...”

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Mar 28,2018
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Shalin
By: 'Jo'
Mar 28,2018
0 people found
this helpful
These guys are FANTASTIC, super super helpful and could not do enough. Their service was flawless throughout, they were helpful, prompt and kind. They went above and beyond on every occasion and really made everything clear and easy to understand. I would highly recommend them!...
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Comment on agent fees
very reasonable as far as i can tell
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“Well, I'm a bit disappointed there are only 5 stars as ......”

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Jan 02,2018
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Shalin
By: 'Magic'
Jan 02,2018
0 people found
this helpful
Well, I'm a bit disappointed there are only 5 stars as I wanted to give 10! Straight from the first phone call, through viewing and letting the property (well...so far) both, Shalin And Minesh, are very friendly, helpful and meet our expectations. On every step, everything ...
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“I have what I consider to be a healthy disdain ......”

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Oct 18,2017
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By: 'Anna'
Oct 18,2017
1 people found
this helpful
I have what I consider to be a healthy disdain for Estate Agents having dealt with F**tons as letting agents in london for over 10 years. Shalin and Minesh exceeded my expectations, being professional, friendly, extreamly communicative and very helpful. They negotiated a couple of ...
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Comment on agent fees
Good
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“Very good service received !All the time they tried to ......”

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Oct 18,2017
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Shalin
By: 'Maria'
Oct 18,2017
0 people found
this helpful
Very good service received ! All the time they tried to help ! I'm very happy with this agency and hope they will be the same in the future! Highly recommended!...
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“Having visited other unhelpful estate agents in Biggleswade, my partner ......”

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Oct 11,2017
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Shalin
By: 'James'
Oct 11,2017
1 people found
this helpful
Having visited other unhelpful estate agents in Biggleswade, my partner and I were about to give up looking for a rental property that allowed pets until we saw Belvoir. Shalin and Minesh were like a breath of fresh air and could not of been more ...
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Comment on agent fees
Fee’s reasonable and appropriate
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“Minesh was very welcoming and very professional and I can ......”

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Sep 25,2017
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Minesh
By: 'Hussain'
Sep 25,2017
1 people found
this helpful
Minesh was very welcoming and very professional and I can only say the service was excellent! I would highly recomend to anyone looking to move....
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Comment on agent fees
Very reasonable and well worth it with the effort the agent puts in.
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“Painless, professional, stress free. No issues at all from these ......”

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Sep 20,2017
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Shalin
By: 'Mack'
Sep 20,2017
1 people found
this helpful
Painless, professional, stress free. No issues at all from these two chaps. Would recommend to anybody. Good communication skills and was kept informed at all times....
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Comment on agent fees
Fair market price. Affordable
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“Minesh and shalin are both great, even went an extra ......”

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Sep 19,2017
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Minesh
By: 'Dom'
Sep 19,2017
1 people found
this helpful
Minesh and shalin are both great, even went an extra mile to help us out in our new house, been recommending them to my friends looking for a house here in biggleswade, keep up the good work guys....
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Comment on agent fees
No bad comment at all
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“As landlords we have used numerous letting agents over the ......”

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Aug 14,2017
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Shalin
By: 'Brunel-let'
Aug 14,2017
1 people found
this helpful
As landlords we have used numerous letting agents over the years and we can honestly say that the guys at Belvoir have been the best, they acted in a very efficient, slick and professional way. Any emails, calls etc. were responded to promptly and effectively ...
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Comment on agent fees
Good, considering the excellent level of service
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“Can't fault the service we have recieved from Belvoir. Both ......”

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Apr 24,2017
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Shalin
By: 'T'
Apr 24,2017
0 people found
this helpful
Can't fault the service we have recieved from Belvoir. Both Shalin and Minesh have been a pleasure to deal with, and nothing seems too much trouble....
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“We consider ourselves as professional landlords and as such we ......”

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Apr 12,2017
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By: 'Cakehole'
Apr 12,2017
0 people found
this helpful
We consider ourselves as professional landlords and as such we expect a 'professional approach' via our letting agents. We have found that this is the case with the team at Belvoir's in Biggleswade. The have constantly offered a good service to both us and our ...
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Comment on agent fees
Industry standard
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“All what i can say in one word - Excellent ......”

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Apr 04,2017
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By: 'Amy'
Apr 04,2017
0 people found
this helpful
All what i can say in one word - Excellent services ! All the team from Belvoir was so friendly and they knew how to help us quick and with professionalism....
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Comment on agent fees
Very good
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“My wife and I have been very impressed with the ......”

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Apr 02,2017
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Minesh
By: 'Martin'
Apr 02,2017
0 people found
this helpful
My wife and I have been very impressed with the overall service and professionalism provided by Minesh and Shalin at Belvoir. One a few occasions, they've gone above and beyond to help make things run smoothly. As a landlord, I'd highly recommend their letting services. ...
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Comment on agent fees
Good value, considering what's included.
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“Very pleased that my property is managed by these guys. ......”

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Mar 31,2017
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Shalin
By: 'Robin'
Mar 31,2017
0 people found
this helpful
Very pleased that my property is managed by these guys. Very professional, with a good understanding of how a landlord wants their property looked after, and nice guys to boot!...
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Comment on agent fees
Fees are at a level I would expect to pay.
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“I have been dealing with Ambrose for my first line ......”

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Mar 30,2017
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By: 'Craig'
Mar 30,2017
0 people found
this helpful
I have been dealing with Ambrose for my first line contact and have only had excellent and efficient service at all times. He responds promptly to my emails and attends to my queries. Previously I dealt with Shalin who was just as efficient....
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Comment on agent fees
The agent fees are reasonable. I have only used this agent since I have lived in Biggleswade so haven't compared other- prices.
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“Began dealing with Belvoir November 2016, they were really helpful and ......”

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Mar 30,2017
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Shalin
By: 'Sharon'
Mar 30,2017
0 people found
this helpful
Began dealing with Belvoir November 2016, they were really helpful and accommodating throughout my moving in, sorting out any problems / queries, my endless questions and response time has been brilliant. Top marks to all at Belvoir Biggleswade!...
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Comment on agent fees
I would say as standard
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 18/10/2022, 3:12 PM by Minesh Patel
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:12 PM 18/10/2022 by Minesh Patel

Awards won by Belvoir, Biggleswade SG18 0LJ



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