50% lettings valuation accuracy
75% lettings fee satisfaction
Sep 10,2014
Sep 10,2014
9
people found
this helpful
this helpful
The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling thro the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental value than we would have otherwise. During the management of our property the property manager had to be followed up frequently to get responses to our queries (eg. Has the electricity been changed over, do we need a gas safety inspection, what are our tenants intentions re lease extension etc) and did not give us confidence that matters were in hand. He frequently appeared not to have our interests as landlords as his priority & had to be pushed along where issues arose. We spent a lot of time & effort in dealing with the property ourselves from overseas which we feel should have been covered by the property manager. When we ended the proprty management arrangement as the tenants moved out it was clear that a superficial exit inspection was carried out & our interests were not represented. Again the onus was upon us to put a claim for costs from the bond together & push for the matter to be finalised often with resistance from the agent to our wishes.
Overall - poor standard or no service for much of the time - would not recommend you engage this agency to manage or sell your property.
Overall - poor standard or no service for much of the time - would not recommend you engage this agency to manage or sell your property.
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Latest Reviews
25th Jul 2022
reviewed by 'Ben'
28th Oct 2016
reviewed by 'SP'
28th Sep 2016
reviewed by 'GM'
Opening Hours
Address
Hampton Estates
373 Ormeau Road
Belfast
County Antrim
BT7 3GP
028 9064 2888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 75% | £300 | £300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 25,2022
Jul 25,2022
3
people found
this helpful
this helpful
I made a bid subject to mortgage on a house in the Ormeau Road area with Hampton Estates around 1 month ago, I have never had such a bad customer service experience in my life.
After my bid was made, I heard nothing from their end, ...
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Jun 08,2019
Jun 08,2019
0
people found
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this helpful
Experienced a good service during the tenancy period. Hampton were flexible with requests and were generally quick to notify the landlord of issues we had....
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Apr 11,2019
Apr 11,2019
1
people found
this helpful
this helpful
Probably the worst service in Belfast. Not only that they are rude and misbehave with the landlords and tenants.
Won't recommend at all....
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Feb 01,2018
Feb 01,2018
0
people found
this helpful
this helpful
I'm a happy owner and landlord Over nearly last 10 years Hampton showed competency. They were responsive to emails and always helpful. I'm surprised by others opinions....
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Oct 28,2016
Oct 28,2016
5
people found
this helpful
this helpful
Very poor service. As a tenant we had to push them a lot regrading everything and none of our requests were addressed on time. Make sure you call/e-mail them 10 times before getting a response.
Also, the owner and a lady who works there were ...
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Apr 18, 2018
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(1)
I agree, had a terrible experience with them. Would not recommend the stress of dealing with them. ...
Sep 28,2016
Sep 28,2016
7
people found
this helpful
this helpful
Michael Devlin carried out a valuation survey on my property. My property is built on a slope, like many. Michael seems to have advised the buyer that the property could slide down that slope. He seems to be unaware that building control inspect require foundation ...
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Sep 10,2014
Sep 10,2014
9
people found
this helpful
this helpful
The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling thro the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental ...
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read full review
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“Incredibly unprofessional and rude, completely mismanaged my application and mislead ......”
Apr 13,2011
Apr 13,2011
12
people found
this helpful
this helpful
Incredibly unprofessional and rude, completely mismanaged my application and mislead me about the availability of a property to stop me looking elsewhere....
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Apr 21, 2018
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(1)
It made me ill dealing with this incompetent company. I had an extremely stressful experience. They were very dishonest, unprofessional and inefficient. I most definitely will not ever be using them again. ...
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