91% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Sep 09,2014
Sep 09,2014
0
people found
this helpful
this helpful
The property was bought from Bradleys in 2004. It was latterly leased out through them from 2011 and finally sold through them in 2014.
We have found Jon, Sam and Amanda to be friendly, competent and capable. They always had time to answer any questions we asked them. The office itself is well situated on Tregenna Hill, the main road leading into St Ives and they appear to have the finger on the pulse on what is actually happening in St Ives and the surrounding area.
Regarding the rating, they are actually very good and if we were to buy or rent a property in St Ives again we would use them again as they have a good track record with us.
We have found Jon, Sam and Amanda to be friendly, competent and capable. They always had time to answer any questions we asked them. The office itself is well situated on Tregenna Hill, the main road leading into St Ives and they appear to have the finger on the pulse on what is actually happening in St Ives and the surrounding area.
Regarding the rating, they are actually very good and if we were to buy or rent a property in St Ives again we would use them again as they have a good track record with us.
Comment on agent fees
In reality we cannot really quibble about agents fees as they tend to do a fair amount of work apart from buying and selling they mediate between purchaser and vendor and their respective solicitors.
Was this helpful?
Yes
Yes
Sep 09, 2014
Thank you very much for taking the time to write a comment, it is much appreciated.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
2nd Mar 2021
reviewed by 'Kate'
17th Feb 2021
reviewed by 'Watch'
18th Aug 2020
reviewed by 'Denise'
3rd Jun 2020
reviewed by 'Lisa'
9th Feb 2020
reviewed by 'Darren'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 97% | £141,000 | £2,225,000 |
| Lettings | 100% | 99% | £520 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 7 | 1 | 71 | 0 | 71 | 0 | 5 | 0 |
Areas covered
- TR26
- St Ives
- TR27
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Feb 05,2022
Feb 05,2022
0
people found
this helpful
this helpful
Right from the moment I contacted Bradley's for a valuation on our property they have been amazing. Always available, polite,helpful and kept us up to date with the progress of our house sale.
I would definitely recommend them to friends and family....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2021
Mar 02,2021
0
people found
this helpful
this helpful
We chose Bradleys because of Jon's enthusiasm for our property, and we felt confident that he'd be able to get this across to customers. Everyone I dealt with at the branch was friendly and efficient....
read full review
read full review
Comment on agent fees
Typical for the area.
Was this helpful?
Yes
Yes
Feb 17,2021
Feb 17,2021
0
people found
this helpful
this helpful
Used Bradley’s for my latest purchase. Ben Osborne worked very hard to get me the price that I wanted to pay for the property. Vickie was also very helpful too!
I would recommend this agency. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18,2020
Aug 18,2020
0
people found
this helpful
this helpful
We are just in the process of purchasing our new dream home in Lelant. This is totally due to the incredible team at Bradley's St Ives. Initially we had contact with Vicky, and although the property we saw did not meet our needs Vicky supplied ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2020
Jun 03,2020
0
people found
this helpful
this helpful
John and the team at St ives Branch were just excellent. The service was very professional and also very friendly. Throughout the ups and downs they kept such a positive feeling going, keeping in touch with myself and the buyers regularly and solving any problem ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09,2020
Feb 09,2020
0
people found
this helpful
this helpful
Jon the Manger of the St Ives branch went that extra mile reference our purchase of 6 St Margaret's Carbis Bay.
A very laid back approach that made us both feel comfortable, he delivered on his promises and dealt with us in person, always returning phone ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Dec 20,2019
Dec 20,2019
1
people found
this helpful
this helpful
All the staff were extremely helpful and thorough at the St Ives branch they couldn’t help us enough especially Jon Harvey. I would certainly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2019
Dec 20,2019
0
people found
this helpful
this helpful
At all points in the sale of my property, Bradley's staff were there to support me. They were friendly, efficient and always prompt in replying when I had any queries. The property was well advertised and quickly sold with a minimum of bother. It was ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13,2019
Dec 13,2019
1
people found
this helpful
this helpful
Excellent service all round from Bradleys. Always a smile and a chirpy voice on the phone. Never negative, always positive. Great attention to fine detail. Lovely staff and also helped with insurances, surveys, mortgages etc. Always on the phone when you need them. AAAAAA*********...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2019
Nov 18,2019
0
people found
this helpful
this helpful
I was fortunate to see the property I wanted on the day that Bradleys were going to do the particulars. Jon enabled me to meet with the vendor during that visit and from there we were able to negotiate an agreement with him via Bradleys. ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2019
Nov 18,2019
0
people found
this helpful
this helpful
This could have been a "problem property" even for St Ives! However, after very few viewings, they identified a suitable and enthusiastic purchaser and the rest is history. They kept me informed on a regular basis and were very helpful when I had any queries ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2019
Nov 14,2019
0
people found
this helpful
this helpful
The St.Ives office gave an excellent service from start to finish. I would highly recommending using them to buy or sell a property....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2019
Aug 29,2019
0
people found
this helpful
this helpful
The sale process was very straight forward from start to finish. From the day we made our offer in May to the day we picked up the keys in July, Bradleys kept us in the loop of how progress was going.
Unfortunately, my wife missed ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2019
Aug 28,2019
0
people found
this helpful
this helpful
Very friendly, accommodating and efficient service who were very keen to service our needs on the morning to enable us to view the property within I an hour....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2019
Aug 28,2019
0
people found
this helpful
this helpful
Staff were very friendly and couldn’t do enough to meet our needs .Several times staff met us at short notice to allow us to view the property as we live 4-5 hours away...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24,2019
Aug 24,2019
0
people found
this helpful
this helpful
All the team at Bradleys were helpful in helping sell my Aunts house. They were through, kept me informed throughout the selling process. Would recommend them they aren't the cheapest Estate Agents but they are worth the money.
I couldn't tag all the staff members ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2019
Aug 23,2019
0
people found
this helpful
this helpful
Excellent service to get a sale completed in difficult circumstances.
Always efficient and friendly throughout the sale process
We will use them again...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2019
Aug 09,2019
0
people found
this helpful
this helpful
Thank you Bradleys and a huge thank you to the rather amazing Sam - full of realistic positivity and consistently delightful. We couldn't have asked for better support and will always be most grateful....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2019
Aug 09,2019
1
people found
this helpful
this helpful
We have just bought a property from this agent and I cannot praise the whole team enough from Jon , the manager to Sam to Jessie to Vicky and they all deserve a mention
Everyone of them worked tirelessly to help us purchase this property despite ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2019
Aug 04,2019
1
people found
this helpful
this helpful
Very professional and kept me informed through the sale process. Always responded quickly and were a pleasure to deal with. I would certainly use them to sell my own property....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2019
Jul 29,2019
1
people found
this helpful
this helpful
Bradleys Estate Agents St.Ives office provided an excellent service in the sale of my property, from help and advice at the outset through to negotiating a very good sale. I was impressed by their friendly and very professional service and I felt throughout the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2019
Jul 08,2019
1
people found
this helpful
this helpful
From the moment I contacted Bradleys with my enquiry we have received immediate, polite and helpful responses. They were also very reassuring and proactive when it came to making the deal and progressing towards exchange. At all times, nothing was too much trouble which took ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2019
Jul 08,2019
1
people found
this helpful
this helpful
Excellent service and helpful throughout the purchase process. The purchase took several months due to complications but everyone at the St Ives branch were patient and always there for advice. Will definitely use again in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 07,2019
Jul 07,2019
1
people found
this helpful
this helpful
A big thank you to everyone at the St.Ives branch for the sheer professionalism and dedication demonstrated during the sale of my property.
Special thanks to Sam and John for there persistence in getting the sale across the line after a tricky last few ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2019
Jul 03,2019
1
people found
this helpful
this helpful
right from the start of the process I was given a potential selling price for the property.
Pictures were taken and listed on the website
I was notified of al visits and given feed bac
I was phoned on a weekly basis to discuss visits ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
The sale of the car park in the Higher Stennack recently failed and I approached John through a recommendation.Within a few days John had another buyer for the property. It took another three months with the usual trials of selling a property. During this ...
read full review
read full review
Comment on agent fees
They can all ways be better.
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
Jon worked with us on our purchase of a property in St Ives. He was unfailingly helpful and very flexible, his communication with both us and the vendor was excellent and he was very patient and accommodating in managing small wrinkles in the process. Highly ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
May 06,2019
May 06,2019
0
people found
this helpful
this helpful
First class service from the Bradleys team at St Ives! The best estate agent experience I've ever had from Jon and his team who worked tirelessly to achieve completion in what turned out to be a complex purchase. Particular thanks go to Sam who never ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Apr 26,2019
Apr 26,2019
0
people found
this helpful
this helpful
All staff members were very helpful, efficient and friendly. They were very knowledgeable and gave sound advice that was very much appreciated....
read full review
read full review
Comment on agent fees
I thought the fee was very competitive and reasonably priced.
Was this helpful?
Yes
Yes
Apr 23,2019
Apr 23,2019
0
people found
this helpful
this helpful
After many disappointing experiences with agents I have finally found some truly fantastic agents. I can't recommend these fabulous people enough....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jon
(92)
Rebecca
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 10:54 AM 08/08/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in TR26 
Best Estate Agent in St Ives 
