“Rented a property from Belvoir for 4 1/2 years. Throughout that time ......”
2 Star Review
Sep 08,2014
By:
'Paul'
Sep 08,2014
Branch: Cheadle, 38 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: SK8
Branch: Cheadle, 38 Station Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: SK8
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Rented a property from Belvoir for 4 1/2 years. Throughout that time Belvoir were generally helpful, responsive to requests and sorting basic maintenance. So far so good
The main contact visited on a quarterly basis and was personable..visits were very quick, 5 minutes maximum to check a 3 bedroom detached house. Written reports of visits were brief, but I should have challenged
The end of the tenancy process was a completely different process. The house was left in a good state and mostly clean - although I accept there where's some areas that needed attention such as the washing machine drawer needing cleaning, window frames in the main bedroom needing cleaning, and dust in a wardrobe. The freezer also needed defrosting. The agent tried to charge £100 for cleaning - including.£50 for a window cleaner to clean the frame. One curtain was marked in the move out by a foot.. Easily fixed as machine washable, but the agent tried to charge £35 for cleaning. Worst of it all though is the garden - the inventory at the start of my tenancy states that the area of the garden in dispute was a general dumping ground and in need of a tidy up. I left it in the same condition. The agent is trying to charge £70. And us trying to charge for the tidy up over a month after I left the property. The proposed charges are bad enough, but the overall tone of Belvoir gas changed since I moved out. The beach manager has now become rude and insulting, accusing me of trying to defraud a pensioner on the basis that the pensioner is a nice man... And I am not
Overall this is one of the worst estate agents I have dealt with. Great house, but the agent just adds to the reputation that estate agents gave. A real shame
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