Darlows
Rumney, Cardiff, CF3
4.8/5, 20 reviews
90% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“I've been on the market with another agent for 6 weeks ......”

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Sep 08,2014
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By: 'IanFleming'
Sep 08,2014
1 people found
this helpful
I've been on the market with another agent for 6 weeks and somehow this firm got hold of my telephone number and have been constantly calling me to try and persuade me to go on the market with them, I've explained that I am in contract for another 3 months but that doesn't seem to matter to them, who do they think they are! I've had to sign with the telephone preference service to try and stop them from calling me at all hours of the day.

Annoying, Harassing, Unprofessional and smarmy buggers the lot of them, stay away!!
What agent could do to change your mind?
They are not my agent and I have no intention of using them after the way they have been harrassing me to go on the market with them, If I wanted to market my home with them I would've called them.
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By: Customer Relations Manager
Sep 24, 2014
Hi Ian,
Really sorry to hear about this. Please email [email protected] and we can get you taken off our database.
Many thanks,
Melanie Smith, Customer Relations Manager

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Latest Reviews

View all Reviews 20
4th Nov 2022
reviewed by 'Sophie'
“Tom at Darlows Rumney has been really helpful, he is very polite and also had a laugh with me and ......”
3rd Nov 2022
reviewed by 'Rhian'
“Since being offered on the property Tom has been very friendly and efficient through the process. Nothing has been a ......”
28th Jul 2021
reviewed by 'Mohi Aldeen'
“Emma Jones in darlows Rumney very helpful and gives you the right information and always happy to help with a ......”
28th Jul 2021
reviewed by 'Bernadette'
“Great service from Adam Robjon in selling my house recently. Was informed of the process from start to finish. Emma ......”
13th Mar 2019
reviewed by 'Daneka'
“I am a first time buyer and didnt know a a lot about what to do however when going to ......”
11th Feb 2019
reviewed by 'Pen'
“During a difficult and prolonged sale, Darlows acted in a very professional manner at all times, including maintaining contact every ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Darlows
782 - 784 Newport Road
Rumney,Cardiff
Cardiff County
CF3 4FG
02920 362 525

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £107,000 £250,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 9 0 4 1 2 1
Areas covered
Services offered
  • Sales
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Tom at Darlows Rumney...”

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Nov 04,2022
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Tom
By: 'Sophie'
Nov 04,2022
0 people found
this helpful
Tom at Darlows Rumney has been really helpful, he is very polite and also had a laugh with me and my family whilst showing us already the properties....
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“Brilliant ....”

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Nov 03,2022
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Tom
By: 'Rhian'
Nov 03,2022
0 people found
this helpful
Since being offered on the property Tom has been very friendly and efficient through the process. Nothing has been a problem. Thank you...
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“Emma Jones in darlows Rumney very helpful and......”

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Jul 28,2021
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Emma
By: 'Mohi Aldeen'
Jul 28,2021
0 people found
this helpful
Emma Jones in darlows Rumney very helpful and gives you the right information and always happy to help with a smile and a nice attitude. I bought 3 houses through this estate agent and Emma Jones she helped me a lot with very good communication and ...
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“Great service from Adam Robjon in selling my ......”

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Jul 28,2021
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Adam
By: 'Bernadette'
Jul 28,2021
0 people found
this helpful
Great service from Adam Robjon in selling my house recently. Was informed of the process from start to finish. Emma was also very helpful at the rumney branch....
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By: Adam Robjohn
Jul 28, 2021
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Thank you so much for your review and we are glad that you received such good service. ...

“Buying a house...”

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Mar 13,2019
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Shauna
By: 'Daneka'
Mar 13,2019
0 people found
this helpful
I am a first time buyer and didnt know a a lot about what to do however when going to Darlows I spoke to a lady called Shauna and found all her information helpful and true, she had a lovely tone and good attitude i ...
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“Exceptional...”

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Feb 11,2019
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Rhys
By: 'Pen'
Feb 11,2019
0 people found
this helpful
During a difficult and prolonged sale, Darlows acted in a very professional manner at all times, including maintaining contact every step of the way, they were always courteous, which is replicated in all members of the team. Special thanks to Rhys and Emma who went ...
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Comment on agent fees
good
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“team. Very professional and kept me updated on a regular basis....”

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Sep 18,2018
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anthony
By: 'anthony'
Sep 18,2018
0 people found
this helpful
I dealt with Shauna and Rhys mainly but the whole team are very professional and kept myself updated on a regular basis. Shauna was very helpful, her cheery go getter attitude is a great asset to the company. Rhys was very professional and very knowledgable ...
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Comment on agent fees
Agent fee was very fair
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“Sale of house...”

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Jun 20,2018
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Emma
By: 'Andy'
Jun 20,2018
0 people found
this helpful
I would like to thank the darlows team, they were proffesional very helpfull and very fast in putting my house up for sale, and a big thank you to emma my house went up for sale at 3pm and she had sold it by 5.30 i ...
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Comment on agent fees
Fair
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“Rachel Addis...”

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Apr 19,2018
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Rachel
By: 'Rebecca'
Apr 19,2018
0 people found
this helpful
Rachel Addis is a lovely honest lady and a great help. Being outsiders to Wales, had great knowledge of the area and the property. She could answer all our questions and presented the property in a warm, comfortable, friendly manner. Even though we didn't go ...
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“Pleased...”

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Mar 27,2018
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Rhys
By: 'Satisfied'
Mar 27,2018
0 people found
this helpful
I would like to thank all the staff at this branch on behalf of Miss Sheria Nagi for the polite and professional way she was treated by all of the staff at your Rumney branch. many thanks and it was so helpful at this stressful ...
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Comment on agent fees
Good.
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“Very good service overall and would recommend!...”

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Mar 22,2018
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Emma
By: 'John'
Mar 22,2018
0 people found
this helpful
Just wanted to say thanks and how great the service has been so far! Very helpful and personal when dealing with Emma and Rachel over the phone or face to face. Would definitely recommend to anyone!...
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“My wife and I are first time buyers, our first ......”

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Mar 12,2018
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Rachel
By: 'Shaban'
Mar 12,2018
0 people found
this helpful
My wife and I are first time buyers, our first contact was Darlows. We received the best service, Rachel has been amazing. She was so patient with us showing around numerous houses, always happy to help. I'm glad that she has helped us obtain the ...
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“I put my house on the market with Darlows and ......”

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Feb 19,2018
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Emma
By: 'Julie'
Feb 19,2018
0 people found
this helpful
I put my house on the market with Darlows and it sold within 3 weeks, Emma done all the viewings and dealt with me personally kept me up to date, professional polite and very easy to speak to, more than happy with the service provided my ...
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Comment on agent fees
Fair
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“Having received an inheritance we decided to invest in a ......”

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Feb 18,2018
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Emma
By: 'Pamela'
Feb 18,2018
0 people found
this helpful
Having received an inheritance we decided to invest in a flat in Cardiff. We saw a suitable property advertised on Rightmove and rang Darlows. Emma answered the phone and when we explained our situation she suggested a further two properties. Emma was very knowledgeable about ...
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Comment on agent fees
Buyer, so no fees
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“I have nothing but praise for Emma she has been ......”

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Jan 30,2018
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Emma
By: 'Jane'
Jan 30,2018
0 people found
this helpful
I have nothing but praise for Emma she has been very helpful and information while maintaining a very professional service i am very happy that she has helped us obtain the price we wanted for our property and made the whole process so much easier ...
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“When looking to buy a property in the Rumney are ......”

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Nov 30,2016
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Emma
By: 'Ms'
Nov 30,2016
0 people found
this helpful
When looking to buy a property in the Rumney are of Cardiff, I found the service at Darlows Rumney branch very good.. Emma jones one of the senior negotiators was very helpful, keeping me constantly updated with the procedure of property sales.. Would highly recommend ...
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“Thanks again great service , pleasure doing business with you . I'd ......”

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Nov 22,2016
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Emma
By: 'Mat'
Nov 22,2016
1 people found
this helpful
Thanks again great service , pleasure doing business with you . I'd like to thank Emma and Rhys for there great communication, and professionalism. Kind regards mat...
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Comment on agent fees
N/A
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By: ross
Mar 09, 2018
View all comments (1)
Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“I found Emma and staff at Rumney a professional team ......”

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Nov 19,2016
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Emma
By: 'Margaret'
Nov 19,2016
0 people found
this helpful
I found Emma and staff at Rumney a professional team who kept me informed throughout the process. As professionals they dealt with the worries that come when selling a house with understanding and consideration. This is the second property they have sold for me and ...
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Comment on agent fees
Very good
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“worked hard at finalising the purchase and kept us informed ......”

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Oct 11,2014
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Emma
By: 'paul'
Oct 11,2014
0 people found
this helpful
worked hard at finalising the purchase and kept us informed at all times. which was very important, and was always contactable....
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By: ross
Mar 09, 2018
View all comments (1)
Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“I've been on the market with another agent for 6 weeks ......”

Share on :
Sep 08,2014
Minithumbdown
By: 'IanFleming'
Sep 08,2014
1 people found
this helpful
I've been on the market with another agent for 6 weeks and somehow this firm got hold of my telephone number and have been constantly calling me to try and persuade me to go on the market with them, I've explained that I am in contract ...
read full review
What agent could do to change your mind?
They are not my agent and I have no intention of using them after the way they have been harrassing me to go on the market with them, If I wanted to market my home with them I would've called them.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Customer Relations Manager
Sep 24, 2014
View all comments (1)
Hi Ian, Really sorry to hear about this. Please email [email protected] and we can get you taken off our database. Many thanks, Melanie Smith, Customer Relations Manager ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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