100% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Sep 07,2014
Sep 07,2014
4
people found
this helpful
this helpful
Hi,
I have known Rashad Cheema for over 12 years, and is very satisfied with the excellent customer service he has provided to me over the years. Rash was the main person I correspond with the renting and selling of my property, and would recommend forest gate branch to anyone who is buying, selling or renting their property.
I have previously tried to sell my property through another estate agent in Eastham. I had to take my property back off the market as the people who said they wanted to buy the property where jokers and also the warm welcome that I always receive from Rash and other members at the Forest gate branch was not at all what I received at Eastham. I do believe that Rash's well hard work should be recognised as he has done a tremendous job for Spencer's.
I would just like to fill you in about an incident that I witnessed one Saturday when I stopped by Spencer's to sign some documents in regards to the sale of my property. There was a man that Rash was dealing with who wasn't pleased about the time he was supposed to move into a rented accommodation. Rash repeatedly explained in a calm and composed manner to the young man that he would have to wait until the other tenants moved out of the property before he could move in. This young man became very irate while talking in a threatening manner saying if the tenants are not out by a certain time he wouldn't take the property. When I observed how calm and composed Rash was when dealing with this young man, I could not believe, as I know that most people would not be so calm in a situation as this. I Just want to say that Rash is an asset to your company, and if I know anyone that is buying, selling or wants to rent, I will be sign posting them to the forest gate branch.
I have known Rashad Cheema for over 12 years, and is very satisfied with the excellent customer service he has provided to me over the years. Rash was the main person I correspond with the renting and selling of my property, and would recommend forest gate branch to anyone who is buying, selling or renting their property.
I have previously tried to sell my property through another estate agent in Eastham. I had to take my property back off the market as the people who said they wanted to buy the property where jokers and also the warm welcome that I always receive from Rash and other members at the Forest gate branch was not at all what I received at Eastham. I do believe that Rash's well hard work should be recognised as he has done a tremendous job for Spencer's.
I would just like to fill you in about an incident that I witnessed one Saturday when I stopped by Spencer's to sign some documents in regards to the sale of my property. There was a man that Rash was dealing with who wasn't pleased about the time he was supposed to move into a rented accommodation. Rash repeatedly explained in a calm and composed manner to the young man that he would have to wait until the other tenants moved out of the property before he could move in. This young man became very irate while talking in a threatening manner saying if the tenants are not out by a certain time he wouldn't take the property. When I observed how calm and composed Rash was when dealing with this young man, I could not believe, as I know that most people would not be so calm in a situation as this. I Just want to say that Rash is an asset to your company, and if I know anyone that is buying, selling or wants to rent, I will be sign posting them to the forest gate branch.
Comment on agent fees
I think that the agent's fees were quite reasonable. For the service that was provided by Rash and the other staff at the Forest gate branch, it would have been justified if they did charge me more.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
6th Apr 2016
reviewed by 'Very'
5th Apr 2016
reviewed by 'S'
23rd Feb 2016
reviewed by 'Florin'
12th Feb 2016
reviewed by 'WILLIS'
Opening Hours
Address
Portico
70 Woodgrange Road
Forest Gate,London
Greater London
E7 0EN
020 8555 5666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £40,000 | £625,000 |
| Lettings | 100% | 93% | £450 | £1,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 0 | 86 | 1 | 15 | 0 | 23 | 0 | 1 | 2 |
Areas covered
- E7
- E12
- E11
- E13
- E15
- E6
- E16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 06,2016
Apr 06,2016
0
people found
this helpful
this helpful
Within just under a month Mr Cheema and Mr Castle tackled the marketing of my property with impressive efficiency from start to finish. It was obvious they were both very experienced. I benefited from that all throughout the process. They were both polite, painstaking, and ...
read full review
read full review
Comment on agent fees
I am paying for the "Premier" property letting and management service and I think it is good value because I feel confident that day-to-day control and administration are in good hands.
Was this helpful?
Yes
Yes
Apr 05,2016
Apr 05,2016
1
people found
this helpful
this helpful
We are really pleased with the service provided for us. George helped us a lot in terms of helping us secure the property. The communication between us was great and every step of the way he kept us up to date....
read full review
read full review
Comment on agent fees
The fees were of standard
Was this helpful?
Yes
Yes
Mar 04,2016
Mar 04,2016
1
people found
this helpful
this helpful
Very happy with the service that Bilal provided. He was pleasant from the start and very communicative. He always returned my calls or emails and reacted to any concerns I had. I found him personable and helpful....
read full review
read full review
Comment on agent fees
n/a to me as I am the buyer
Was this helpful?
Yes
Yes
Feb 23,2016
Feb 23,2016
2
people found
this helpful
this helpful
My experience with this company has been a very pleasent one, everything was done fast, and when i encountered any problems Mr. [George Castle] has been very helpfull. I recommend this agency as well as this agent!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2016
Feb 12,2016
0
people found
this helpful
this helpful
George Castle was straight talking and easy to get along with. The type of fella you feel like you can sit down and have a pint with. The type of fella you'd let meet your daughter. The type of fella you'd let show you some ...
read full review
read full review
Comment on agent fees
Impartial.
Was this helpful?
Yes
Yes
Feb 03,2016
Feb 03,2016
0
people found
this helpful
this helpful
We received a very straight forward, honest and efficient service from George. We are now renting a lovely 1 bedroom flat and are confident that we will continue to be looked after. We were able to book appointments quickly and paperwork was processed within a week ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2016
Jan 29,2016
0
people found
this helpful
this helpful
Was assisted very well with finding the right property in the forest gate area and kept updated on a regular basis...
read full review
read full review
Comment on agent fees
Very good resonable fees
Was this helpful?
Yes
Yes
Jan 18,2016
Jan 18,2016
0
people found
this helpful
this helpful
Bilal was extremely efficient and made the process very straightforward with a friendly and polite manner. Would highly recommend Spencer's for a non pressured and personable service....
read full review
read full review
Comment on agent fees
The fees whereas low as possible.
Was this helpful?
Yes
Yes
Dec 29,2015
Dec 29,2015
0
people found
this helpful
this helpful
bilal has sold my property he has excellent customer service, he has achieved very good price for my property and very quickly. Kept me updated regularly about the process all the way....
read full review
read full review
Comment on agent fees
The agents have low fees compare to other agents in the area.
Was this helpful?
Yes
Yes
Dec 11,2015
Dec 11,2015
1
people found
this helpful
this helpful
Bilal was an excellent negotiator. He really looked after us during the property search and eventual purchase of our first home.
Bilal let us look around properties in detail, gave us space to check things out and didn't do any of the hard sell that ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 07,2015
Dec 07,2015
2
people found
this helpful
this helpful
Quite often Estate Agents are aligned with second hand car dealers, bankers and politicians when it comes to their rating as a profession. However, Spencers in Forest Gate are more akin to Surgeons, Nurses or Teachers in the quality of the service they provide and ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2015
Nov 25,2015
1
people found
this helpful
this helpful
My partner and I do appreciate how everything goes with Spencer's property compare to some letting agent in our area that shows different property without given the property out and collected money for reference from different people,at the end they fail reference which is ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04,2015
Nov 04,2015
1
people found
this helpful
this helpful
Great service, very friendly and always kept me up to date throughout. Will definitely recommend using Spencers. I also will use them to let me property in future....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2015
Oct 21,2015
2
people found
this helpful
this helpful
I am extremely happy with Rashad. He was so helpful and knew what I was looking for therefore didn't waste my time with unnecessary checks of flats. Although there was abit of a wait for this flat, it was worth it as it was closest ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2015
Oct 21,2015
2
people found
this helpful
this helpful
I bought and then let a property with this agency in Forest Gate and was very pleased with the level of service they provided. They were always very helpful and available. I would highly recommend using them....
read full review
read full review
Was this helpful?
Yes
Yes
“Very proactive kept me informed regularly. Professional approach timely progress ......”
Oct 16,2015
Oct 16,2015
2
people found
this helpful
this helpful
Very proactive kept me informed regularly. Professional approach timely progress updates and efficient handling throughout. Would use them again. Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13,2015
Oct 13,2015
1
people found
this helpful
this helpful
George was a good agent. He made brilliant effort to get a very good house for us despite short notice. Though it was not without challenges but he was relentless in his efforts....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13,2015
Oct 13,2015
1
people found
this helpful
this helpful
I recently let a property through Spencers and found Rashad and George to be extremely polite and professional throughout the process. Service was attentive with regular updates by telephone or email and prompt response to queries.
Overall very satisfied and would not hesitate to recommend ...
read full review
read full review
Comment on agent fees
Rashad and George delivered a strong rental figure on this let
Was this helpful?
Yes
Yes
Oct 13,2015
Oct 13,2015
1
people found
this helpful
this helpful
Billal was very friendly and helpful and always willing to listen and never rude. I could always contact him for advise and did just that. i give him five out of five stars!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2015
Oct 09,2015
2
people found
this helpful
this helpful
Bill was very helpful during my search for a property, he has a great understanding of the local market and helped me through various aspects of my search. I would strongly recommend anyone to use Spencers. I must say normally agents like Spencers don't come ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2015
Oct 09,2015
1
people found
this helpful
this helpful
I dealt with Spencers to sell my property in East Ham and I am very happy with the service I received. Very helpful and know what they are doing....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2015
Oct 09,2015
1
people found
this helpful
this helpful
I bought my first buy to let property through spencers forest gate, they were extremely helpful and went out of there way to push the sale through to completion. They also arranged the keys to be dropped of to me at my shop on completion....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2015
Oct 08,2015
3
people found
this helpful
this helpful
I would strongly recommend using Spencers, very professional, organised and have a good attitude. Pleased to have dealt with them, would always be the number one choice for me in future....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2015
Oct 08,2015
3
people found
this helpful
this helpful
Good customer service and assistance given to ensure that all documentation and references were completed on time and without hassle between both the referencing company and also current and previous landlords....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2015
Oct 08,2015
2
people found
this helpful
this helpful
Spencers Property Services Forest Gate provided excellent service from day one - from the valuation stage through to marketing the property and arranging viewings and the final sale. Spencers ensured that I had very little to do by way of the day to day details ...
read full review
read full review
Comment on agent fees
Fees where very fair for the amount of work they put into achieving the sale.
Was this helpful?
Yes
Yes
Oct 06,2015
Oct 06,2015
1
people found
this helpful
this helpful
I am very pleased with the services provided and they are very understanding. I would recommend George and Rashad to anyone who is looking to move to the area....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2015
Oct 05,2015
1
people found
this helpful
this helpful
Geroge was very helpfull in helping us with paper work, he was always available to discuss any issue we had....
read full review
read full review
Comment on agent fees
Very expensive.
Was this helpful?
Yes
Yes
May 23, 2017
View all comments
(1)
The worst experience with Portico.
We wanted to rent 2bed flat. More than one week played with us. They received all the documents on time and still they need an other hundred.?! From 6 month bank statement they gave us wrong information. Their attitude... they need to get some customer service training! ...
Oct 03,2015
Oct 03,2015
1
people found
this helpful
this helpful
I was very busy at the time, and left everything to them. They kept me informed by email of how everything was progressing. I would recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2015
Oct 01,2015
2
people found
this helpful
this helpful
bilal Ahmed managed to find suitable clients, hundreds of them and attended all visits. Always well dressed, smart and answered questions professionally.
Well done Spencers for employing Bilal...
read full review
read full review
Comment on agent fees
They deserve their money
Was this helpful?
Yes
Yes
Sep 30,2015
Sep 30,2015
1
people found
this helpful
this helpful
George is a brilliant agent, helpful, professional, good sense of humour. Very good service.
Rashad's approach was very warm and friendly, overall very decent service.,...
read full review
read full review
Was this helpful?
Yes
Yes
Rashad
(79)
Spyridon-Nikolaos
(1)
Lewis
Sami
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at [email protected] or telephone 020 8709 7730
Last updated at 2:28 PM 01/11/2017 by allAgents
Best Estate Agent in E7 
