100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
Sep 01,2014
Sep 01,2014
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My first meeting at Reeds Rains was a pleasant one, all the staff were very polite and cheerful.
Katherine and Andrew who I have had the most contact with, filled me with assurance and confidence. My queries and problems were dealt with quickly and efficiently.
Phone calls or emails left were also answered, which helps tremendously.
They have also helped me with other properties that I have to rent, dealing with letting of these properties and sorting mortgages, insurance's and transfers from a previous estate agent, advising me on the best way to approach and deal with this.
On the whole I am very satisfied the way everything has been organized and dealt with for me. Many thanks.
Katherine and Andrew who I have had the most contact with, filled me with assurance and confidence. My queries and problems were dealt with quickly and efficiently.
Phone calls or emails left were also answered, which helps tremendously.
They have also helped me with other properties that I have to rent, dealing with letting of these properties and sorting mortgages, insurance's and transfers from a previous estate agent, advising me on the best way to approach and deal with this.
On the whole I am very satisfied the way everything has been organized and dealt with for me. Many thanks.
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Latest Reviews
13th Feb 2023
reviewed by 'I.B'
18th Jan 2022
reviewed by 'Zahra'
9th Jun 2021
reviewed by 'Alison Wright'
30th Dec 2020
reviewed by 'Jackie Dixon'
24th Sep 2019
reviewed by 'Mike'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £147,000 | £288,000 |
| Lettings | 100% | 96% | £525 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 1 | 10 | 0 | 12 | 0 | 3 | 0 | 4 | 2 |
Areas covered
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- Conveyancing
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Feb 13,2023
Feb 13,2023
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Take Reeds Rains OWN advice and "choose a local company instead".
I paid Reeds Rains to fully manage my property for two years. In reality, I managed it for the last 15 months, because I couldn't trust them to do the job. I have previously managed ...
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Jan 18,2022
Jan 18,2022
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Just used Reed Rains to re let a property in Acomb and the service was Brilliant. In particular Alex Simpson ensured that not only did we find good tenants but also had an effortless transition from previous letting agents. He was extremely prompt, courteous, professional ...
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Jun 09,2021
Jun 09,2021
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have been very pleased with the service I have received from Alex and the team in Acomb. I had a very specific tenant criteria for my rental property which was not straightforward or easy but despite this they were all completely focussed on matching my ...
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Jun 10, 2021
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Dear Alison, thank you for kind words and your positive feedback. Myself and the team in Acomb look forward to working with you in the years ahead. Kind regards, Alex and the Reeds Rains Acomb team. ...
Dec 30,2020
Dec 30,2020
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I’m so glad I decided to use Reeds Rains in Acomb as nothing was to much trouble !
Unfortunately the first time around my mums bungalow fell through a few days before completion but the staff were on the case and informed me every step ...
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Feb 08,2020
Feb 08,2020
1
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Tried multiple times to arrange a viewing and I have never received any confirmation. Only automated response from website.
I wonder why setting up an automated service if there is no-one behind it....
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Sep 24,2019
Sep 24,2019
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I just wanted to say what a great experience I had with Reed Rains in Acomb.
I have rented a property for 15 months and the service I received was excellent!
A great team effort from Rachael finding me the right property to Mike resolving any ...
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Sep 24, 2019
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Thank you for your kind review Mike, much appreciated.
Kind Regards
Mike & The Acomb Team ...
Jul 16,2019
Jul 16,2019
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we are very pleased we used the financial services at Reeds Rains in Acomb...to help us with the setting up of a mortgage to buy a property.
The senior financial consultant Emma Stewart..helped us greatly all the way ..from giving us good advice ...
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Aug 27,2018
Aug 27,2018
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We have recently sold our property having been recommended Paul Walton from Reeds Rains Acomb branch. The service from start to finish was excellent. Our property sold almost immediately. I can highly recommend using Paul Walton even if you are are not local to the ...
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Comment on agent fees
Having done my homework I can confirm they are very competitive
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Aug 31, 2018
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Thanks so much for your review Philip Venn. It's great to have your feedback.
Did you know you can earn rewards in the form of Amazon.co.uk Gift Cards when you sign up to our Refer A Friend scheme and recommend our services to friends or family? For more info visit reedsrains.co.uk/refer-a-friend ...
Dec 05,2017
Dec 05,2017
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As a landlord I would certainly recommend Reeds Rains. The finding and moving in of our new tenants was a quick and efficient process. Rachael was a pleasure to work with....
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Nov 20,2017
Nov 20,2017
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I was very pleased with the high level of expertise and professionalism displayed by John Wroot from the York Branch when carrying out a valuation. He displayed considerable knowledge of the market, both generally and locally....
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Comment on agent fees
No comment.
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Nov 17,2017
Nov 17,2017
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I would like to recommend Reeds Rains team in Acomb York for their hard work in selling my mums bungalow and reaching a offer which they worked hard to achieve.I am so satissified with the smooth running of the sale i have also put ...
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Comment on agent fees
Very good
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Aug 07,2017
Aug 07,2017
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Angie was very helpful with advice and my flat was soled after 1 week . highly recommended and very friendly always keeping me up to date with things...
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Comment on agent fees
very reasonable
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Jul 25,2017
Jul 25,2017
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In what can be at times a daunting process, Emma Stewart was excellent to work with.
Both the purchase of my chosen property and mortgage application were handled professionally and with every effort made to ensure that my perfect outcome was achieved. I would not ...
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Comment on agent fees
As expected
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Apr 24,2017
Apr 24,2017
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I was time for our Re-Mortgage and we received a phon call from Emma Stewart asked if we need a help I'm glad I said yes because she was icredibly helpful at every stage of our Re-Mortgage.
She made all the phone calls for us ...
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Emma Stewart very nice, polite and cheerful person. Incredibly helpful .With a excellent approach to customer and work .
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May 16,2016
May 16,2016
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I would like to say a big thank you to Katherine and all the staff at the Acomb branch of Reeds Rains, they made the stress of a house move so much more bearable. Very polite and professional and highly motivated which meant I could ...
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May 18, 2016
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Thank you so very much David for taking the time to submit this fantastic, positive review of Katherine and Reeds Rains Acomb. Customer Service is so important to us and I will ensure that Katherine is given the reward she deserves for her excellent service. Kind regards
Lauren Blake
Branch Manager
Reeds Rains
1 Carr Lane, Acomb, York, YO26 5HT
T: 01904 782621 E: [email protected] ...
Jan 20,2016
Jan 20,2016
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"Being first time buyers we weren't really sure what to expect, and we thought we might have lots of hoops to jump through. Thankfully that wasn't the case and Angie made the whole process dead easy for us. She managed to get us a viewing ...
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Jan 12,2016
Jan 12,2016
1
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Met Angie at our empty property for a valuation. On first meeting it was obvious she knew her business, she was extremely professional, friendly and helpful. We had no hesitation in instructing her straight away. We asked her not to show viewers round for 3 days ...
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Comment on agent fees
Fees fair
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Nov 17,2015
Nov 17,2015
1
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I would just like to take this opportunity to say a big thank you for the friendly but professional help I received from yourselves, especially Katherine Richards, in letting my property. I have used Reeds Rains many times before and will continue to do so.
...
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Nov 10,2015
Nov 10,2015
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I would definitely recommend Reeds Rains to all my friends and colleagues Angie made my 1st rental experience a very easy one, Angie talked me through every step of the rental requirements and answered all of my questions promptly and put my mind at ease, ...
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Nov 06,2015
Nov 06,2015
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I just wanted to say a MASSIVE thank you for all the help you gave us when we were looking for a new home you made it alot less stressful. Katherine and lauren were brilliant. Katherine did everything she could to help us find a ...
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Sep 18,2015
Sep 18,2015
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We put our property on the Market with Reeds Rains and we received a great service, Angie valued our home was we felt she was very knowledgeable and professional throughout. We would definitely use them again....
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Sep 17,2015
Sep 17,2015
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We put our property on the Market with Reeds Rains and we received a great service, Angie valued our home was we felt she was very knowledgeable and professional throughout. We would definitely use them again....
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Aug 20,2015
Aug 20,2015
1
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I arranged to view a property. Estate turned up late when office only round the corner. She didn't introduce herself so I still don't know her identity. I decided I wanted the property, so phoned their office at 4.30 - no answer ! , so I left a ...
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Jul 17,2015
Jul 17,2015
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Katherine has been incredibly patient with everything that has happened in the leading up to us moving into the property and always got information to me on time and arranged things for me even when I was away for a month during the process. She's ...
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Jul 17,2015
Jul 17,2015
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Katherine was really helpful and managed to sort any issues quickly when they arose and this made the whole moving process a lot less stressful....
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Jul 09,2015
Jul 09,2015
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The whole moving process was really efficient and Katherine always responded promptly when we queried anything. It was nice to know we could ask her anything and she would take the time to respond....
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Jul 07,2015
Jul 07,2015
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My partner and I have been extremely pleased with the service we've
received from Reeds Rains and with Katherine's help in particular in
keeping us updated on the progress of the flat we would shortly be
renting in Carr Lane. She was helpful in answering ...
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Jun 12,2015
Jun 12,2015
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I have been very impressed by the excellent way that Katherine and her
colleagues have taken over the letting of this property. We have been
kept in touch with the progress and guided through the details.
Katherine knew of the problems we had had in ...
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Apr 23,2015
Apr 23,2015
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We recently bought a house through Reeds Rains, selling two through another agent to finance the purchase.
Reeds Rains, and in particular Angie Stancer, were streets ahead of the competition.
She understood far better than other agents what we were looking for, knew the area ...
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Apr 23,2015
Apr 23,2015
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Angie's enthusiasm for and about our house was instrumental in our deciding to put the house on the market in the first place and and to go ahead with the sale even after one set of buyers pulled out very late in the day. She ...
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Last updated at 11:47 AM 21/11/2018 by allAgents
