Romans
Burnham, SL1
3.2/5, 13 reviews
54% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
57% lettings fee satisfaction

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“I recently rented a property out through Romans. I consider ......”

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Aug 31,2014
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By: 'Susan'
Aug 31,2014
16 people found
this helpful
I recently rented a property out through Romans. I consider myself a good Landlord and do everything within my power to be legal and fair. Romans hide behind small print to rip off both tenants and Landlords. Their terms and conditions do not comply with Guidance for lettings professionals on consumer protection law. They are planning to rip me off to the tune of about £ 55 a month for as long as my new tenant remains in the property. They do no work for this money and a Judge will probably rule it as unfair conditions but still they are going to hassle me for this money. As a pensioner this is my income - it is outrageous that I am 70 years old and have fallen foul of this outfit and may have to either fight in court or evict my poor tenant in order not to pay this money. No other agent I have dealt with is so money grabbing - this was a first and last time of using them. They also paid my tenants money into their account when it was instructed that it should come straight to me. They lied to my tenant and told them they had agreed the process with me. They then continued to keep emailing me and my tenant asking for information and documents that they had no right to ask for or see.
What agent could do to change your mind?
Comply with consumer law.
Attached Filesnbsp;
Comment on agent fees
They want to charge a fee for doing no work.
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Latest Reviews

View all Reviews 13
27th Apr 2022
reviewed by 'Siân'
“Romans in Burnham sold my house in Langley recently without any hassle at all. One Open day led by Louie ......”
29th Oct 2021
reviewed by 'Anitha'
“I’m very pleased with the service provided by Isabella York in the management of our property. She’s very ......”
7th Jul 2021
reviewed by '[email protected]'
“We had a very bad experience with another estate agent when trying to move to a new rental. This had ......”
8th Feb 2020
reviewed by 'Mr'
“I purchased a property through Romans in Burnham. The service was open, honest, transparent and efficient. Will has a superb ......”
12th Oct 2019
reviewed by 'Sanjay'
“Fraiser is a very reliable polite and knowledgeable individual. Be certain to ask for him when selling your houseExcellent service ......”
12th Oct 2018
reviewed by 'James'
“Romans are a dreadful property manager and always take significantly longer than expected to deal with any issue. It took ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Romans
78 High Street
Burnham
Buckinghamshire
SL1 7JT
01628 564 981

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £250,000 £730,000
Lettings 50% 57% £900 £1,240
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 5 4 0 1 0 0 0
Areas covered
Services offered
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  • Block Management
  • Surveys
  • Conveyancing
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“Romans in Burnham sold my house in Langley re......”

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Apr 27,2022
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Louise
By: 'Siân'
Apr 27,2022
0 people found
this helpful
Romans in Burnham sold my house in Langley recently without any hassle at all. One Open day led by Louie sold the house in a couple of days! Chris and Louie were so professional at all times and advised me at every stage of the ...
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“I’m very pleased with the service provided by......”

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Oct 29,2021
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By: 'Anitha'
Oct 29,2021
0 people found
this helpful
I’m very pleased with the service provided by Isabella York in the management of our property. She’s very professional, proactive, quick to respond & resolve any issues efficiently. Many thanks for the ongoing support. We wish her very best . Anitha....
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“Top class rentals service...”

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Jul 07,2021
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By: '[email protected]'
Jul 07,2021
0 people found
this helpful
We had a very bad experience with another estate agent when trying to move to a new rental. This had fallen through and put us in a difficult time crunch. When we contacted both Romans in WIndsor and then Romans in Burnham, they were very ...
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“Great local Agent...”

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Feb 08,2020
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Will
By: 'Mr'
Feb 08,2020
0 people found
this helpful
I purchased a property through Romans in Burnham. The service was open, honest, transparent and efficient. Will has a superb team that are hands on and dedicated in supporting customers. The entire process from start to finish was superb. We purchased the property with a ...
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“Fraiser is a very reliable polite and knowled......”

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Oct 12,2019
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Fraiser
By: 'Sanjay'
Oct 12,2019
0 people found
this helpful
Fraiser is a very reliable polite and knowledgeable individual. Be certain to ask for him when selling your house Excellent service and rapid response to any questions...
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“Take forever to resolve any issues...”

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Oct 12,2018
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Louise
By: 'James'
Oct 12,2018
5 people found
this helpful
Romans are a dreadful property manager and always take significantly longer than expected to deal with any issue. It took a year to get new windows for our house, a month for them to refund me for a washing machine that I bought when the ...
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Comment on agent fees
They charge fees that are entirely unnecessary, such as renewal fees. They charge despite the fact that you can print out any documents off the web or even just update the date on existing contracts. For this service they charge £140
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“Excellence of all staff and especially the coordinator Loraine Evers...”

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Jun 26,2018
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By: 'Bernie'
Jun 26,2018
0 people found
this helpful
I had to sell my deceased sisters one bedroomed ground floor flat I had dealt with Will Bags before and asked him for a price we should try for and as we had used his services and those of some of his colleagues Len West ...
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Comment on agent fees
As with any agent the fees on face value seem difficult to accept but in this situation worth every penny.
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“Excellent, professional service...”

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Jun 13,2018
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Will
By: 'Anastasia'
Jun 13,2018
0 people found
this helpful
I purchased a property via Romans Estate Agent. Will Bragg was very helpful and professional, and his after service was good and unexpected, unlike the agents who sold my house. I highly recommend him....
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Comment on agent fees
Not Applicable
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“Oh dear.... **** agency ever! Never rent with them ... avoid stress ......”

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Oct 17,2017
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By: 'Linda'
Oct 17,2017
16 people found
this helpful
Oh dear.... **** agency ever! Never rent with them ... avoid stress and desapointment. Always pay rent on time but to get my deposit back that where my hell / nightmare started... please DO NOT RENT with them , that's a advice....
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“Avoid! They lied about the parking space coming with the ......”

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Jul 10,2017
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By: 'Evie'
Jul 10,2017
12 people found
this helpful
Avoid! They lied about the parking space coming with the flat, and only found out 5 days before moving. We are currently proceeding with the matter legally....
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“Would definitely NOT recommend under any circumstances Romans. On top ......”

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May 23,2016
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Charlotte
By: 'Jonathan'
May 23,2016
15 people found
this helpful
Would definitely NOT recommend under any circumstances Romans. On top of total lack of genuine care for tenants, they are incompetent, unresponsive and show no will at all to actually try and do what you would expect from a proper letting agency. They have simply ...
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What agent could do to change your mind?
Expensive
Attached Filesnbsp;
Comment on agent fees
Expensive
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“The worse agency ever.highly expensive.very unprofessional. Terrible customer ......”

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Jun 08,2015
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By: 'serap'
Jun 08,2015
16 people found
this helpful
The worse agency ever.highly expensive.very unprofessional. Terrible customer service.irresponsible.rude. We have been dealt by 3 different people. Was promised house that we are renting will be professionally cleaned.when we arrived it was filthy...hasn't been cleaned at all and we haven't ...
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“I recently rented a property out through Romans. I consider ......”

Share on :
Aug 31,2014
Minithumbdown
By: 'Susan'
Aug 31,2014
16 people found
this helpful
I recently rented a property out through Romans. I consider myself a good Landlord and do everything within my power to be legal and fair. Romans hide behind small print to rip off both tenants and Landlords. Their terms and conditions do not comply with ...
read full review
What agent could do to change your mind?
Comply with consumer law.
Attached Filesnbsp;
Comment on agent fees
They want to charge a fee for doing no work.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans, Burnham SL1 7JT



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