67% sales valuation accuracy
20% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 31,2014
Aug 31,2014
3
people found
this helpful
this helpful
Branch dealing with sales run by John Cyganek is a complete joke. Unprofessional, unorganised and out of compliance with FSCA (awaiting FSCA letter).
The manner in which customers were spoken to was an absolute disgrace, rude and undermining.
An offer was not put forward to the seller.
Valuations are not realistic.
No communication within the team (manager not notified of offer)
Avoidance techniques by manager
No call backs
They claim offers have been made on properties when they have actually been withdrawn
They lied regarding the rent being charged at the property
The manner in which customers were spoken to was an absolute disgrace, rude and undermining.
An offer was not put forward to the seller.
Valuations are not realistic.
No communication within the team (manager not notified of offer)
Avoidance techniques by manager
No call backs
They claim offers have been made on properties when they have actually been withdrawn
They lied regarding the rent being charged at the property
What agent could do to change your mind?
A course in customer service for John Training for the teamAttached Filesnbsp;
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Latest Reviews
21st Jul 2020
reviewed by 'Anna'
11th Sep 2018
reviewed by 'Camilita'
19th Dec 2017
reviewed by 'Khan'
1st Oct 2017
reviewed by 'MaggieDP'
1st Oct 2017
reviewed by 'MaggieDP'
6th Nov 2014
reviewed by 'Landlord9911'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 20% | £60,000 | £125,000 |
| Lettings | 0% | 0% | £850 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 2 | 1 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 21,2020
Jul 21,2020
6
people found
this helpful
this helpful
I was approached by Taylors Estate agents to purchase a property in Luton. I was originally looking for a nice apartment for myself. I was looking at different options but then Taylors showed me 2 bed apartment that was repossesed by the bank and currently on ...
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Sep 11,2018
Sep 11,2018
2
people found
this helpful
this helpful
I was house hunting for over 10 months with very little positive results when my youngest encouraged me to view a nearby property marketed by Taylors. My girls, friend and I went but I was disappointed and told Jamie-Lee my expectations, she immediately said that she ...
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Comment on agent fees
It’s fair and explained brilliantly by Damon
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Dec 19,2017
Dec 19,2017
5
people found
this helpful
this helpful
I would advise anyone who even walks past this con artist estate agent avoid at any cost* I was one of the victims of this barbaric agency was out of pocket of £400 agency holding deposit a girl called sophie who didn't have a clue and ...
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Comment on agent fees
Bad hidden fees not undisclosed breaching governments policy
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Oct 01,2017
Oct 01,2017
1
people found
this helpful
this helpful
I have moved several times and Taylor's proved to be, by far, the worst agent I have used. A staff member made an offer on my house, well below asking price, and a buyer who went in to the office within 24hours of the staff ...
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Comment on agent fees
Outrageous. Communucation was rare enough but on those ocassions when someone did contact me to keep informed of progress they were always at least four hours behind my solicitor.
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Oct 01,2017
Oct 01,2017
1
people found
this helpful
this helpful
I have moved several times and Taylor's proved to be, by far, the worst agent I have used. A staff member made an offer on my house, well below asking price, and a buyer who went in to the office within 24hours of the staff ...
read full review
read full review
Comment on agent fees
Outrageous. Communucation was rare enough but on those ocassions when someone did contact me to keep informed of progress they were always at least four hours behind my solicitor.
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Nov 06,2014
Nov 06,2014
2
people found
this helpful
this helpful
When we spoke to Ashley we asked for some additional terms to be added to the tenancy agreement. We were told we cannot change the agreement but we can add additional terms which they would get the tenant to sign before they move in. They ...
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What agent could do to change your mind?
After complaining they offered a tiny amount of compensation and took over 6 months to get back to us. They have out right lied on their response.Attached Filesnbsp;
Comment on agent fees
Not worth it. They charge the same as the other local estate agents however their services are pathetic.
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Aug 31,2014
Aug 31,2014
3
people found
this helpful
this helpful
Branch dealing with sales run by John Cyganek is a complete joke. Unprofessional, unorganised and out of compliance with FSCA (awaiting FSCA letter).
The manner in which customers were spoken to was an absolute disgrace, rude and undermining.
An offer was not put forward to ...
read full review
read full review
What agent could do to change your mind?
A course in customer service for John Training for the teamAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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