80% sales valuation accuracy
83% sales fee satisfaction
Jun 14,2011
Jun 14,2011
6
people found
this helpful
this helpful
Last November we rented a £725/m bungalow through Blundells Letting Agency in Sheffield. First of all they charged us over £200 for reference checks that cost £25 online, plus two emails sent, one to my old landlord, the other to my employer. That is surely not £175 worth of work?
In terms of problems with the actual tenancy, in December the boiler, which was situated outside, froze and led to burst pipes in the loft, which flooded the house. Blundells were happy to leave us in a freezing house over Christmas without compensation, there was no rent reduction and we had to stay with friends. The agency were very rude and aggressive over this issue. It was -17 degrees C at one point so I'm not exaggerating about being 'freezing'!
Then the dishwasher broke in February, and Blundells informed the landlords and did nothing further to help. The landlord didn't do anything about as he'd 'rather not spend money on the house' it so we were left without a dishwasher for the remainder of the tenancy.
Finally we realised this was a bad place to be and with no agency support we gave our notice to leave in May 2011. Then our deposit was not returned because Blundells couldn't 'get hold of' the landlords, who had gone on holiday for an indeterminate amount of time. It has been a month and we are still waiting for a response about the deposit, the deposit scheme say 'their hands are tied in the event of the landlord not responding' and this could drag on for months.
In sum I found Blundells a poor agency to go with, and will avoid them in future.
In terms of problems with the actual tenancy, in December the boiler, which was situated outside, froze and led to burst pipes in the loft, which flooded the house. Blundells were happy to leave us in a freezing house over Christmas without compensation, there was no rent reduction and we had to stay with friends. The agency were very rude and aggressive over this issue. It was -17 degrees C at one point so I'm not exaggerating about being 'freezing'!
Then the dishwasher broke in February, and Blundells informed the landlords and did nothing further to help. The landlord didn't do anything about as he'd 'rather not spend money on the house' it so we were left without a dishwasher for the remainder of the tenancy.
Finally we realised this was a bad place to be and with no agency support we gave our notice to leave in May 2011. Then our deposit was not returned because Blundells couldn't 'get hold of' the landlords, who had gone on holiday for an indeterminate amount of time. It has been a month and we are still waiting for a response about the deposit, the deposit scheme say 'their hands are tied in the event of the landlord not responding' and this could drag on for months.
In sum I found Blundells a poor agency to go with, and will avoid them in future.
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Latest Reviews
5th Jul 2022
reviewed by 'Nigel'
15th Oct 2021
reviewed by 'Kath'
19th Apr 2021
reviewed by 'Snapper63'
20th Aug 2019
reviewed by 'Leonora'
12th Nov 2018
reviewed by 'rustyvine'
Opening Hours
Address
Blundells
Unit 4 Market Street
Chapeltown
South Yorkshire
S35 2UW
0114 358 6048
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 83% | £145,000 | £272,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 4 | 1 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 05,2022
Jul 05,2022
0
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Scott the agent blaintantly lied so he could sell the house. there own conveyancy company said the house should not of been marketed without probate but it was. we carried out every viewing and we actually negotiated the final sales price privately with the buyer ...
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Oct 15,2021
Oct 15,2021
0
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We used the chapeltown branch for the purchase of our new property. From start to finish they were brilliant. All of the team members were friendly and helpful.
A special mention goes to Lewis who kept in regular contact (weekly) with us and helped chase ...
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Apr 19,2021
Apr 19,2021
0
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A massive thank you to Blundells Chapletown!
We are so glad we chose to you over other Agents.
The service is superb, the whole team are great, helpful and friendly and they do their utmost to get any problem sorted, and with selling a home ...
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Dec 10,2019
Dec 10,2019
0
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I sold my house through Blundells. All staff are extremely professional and obliging. They kept me informed all the way through the selling process, especially Debra, who was always on hand to solve my queries and to chase information from solicitors. I have no hesitation ...
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Aug 20,2019
Aug 20,2019
0
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I was going to use an online agent but Samantha persuaded me that blundells would be best even though they were pricier .
I thought about it and decided blundells would give me the best service and the best deal and that is in fact what ...
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Nov 12,2018
Nov 12,2018
1
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ive been renting a house through Blundells lettings, and their customer service is shocking to say the least, it takes 4 weeks to get the smallest of jobs sorted, they are completely incompetent
also im now looking to buy a property, i phoned to arrange a ...
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Comment on agent fees
n/a
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Jun 16,2017
Jun 16,2017
0
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Many thanks to Debbie, Joanne and Jonathan for their helpand
excellent service in selling my property at Firth Park.It has been a pleasure dealing with you.I wholeheartedly recommend your service....
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Comment on agent fees
As quoted and expected
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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