96% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
Aug 31,2014
Aug 31,2014
8
people found
this helpful
this helpful
We had a terrible service from the agent.
Had an offer accepted on a house which was actually owned by one of their staff members.
At first we were told that she has found a house and put an offer in but after a month of calling every week found out that wasn't happening. I decided to wait for the agent to get back to me but after 3 months of not hearing ANYTHING from the agent I decided to call them. I then put pressure for answers and Glynn informed me that she's not really looking for a property and that she would most likely want more money for the property we were buying.
Terrible customer service with no communication.
My mum has also in the past put an offer in to a property and again heard nothing back. Glynn informed her she would hear back within a week and it's been over 6 months now.
Wouldn't recommend this agent to anyone.
Had an offer accepted on a house which was actually owned by one of their staff members.
At first we were told that she has found a house and put an offer in but after a month of calling every week found out that wasn't happening. I decided to wait for the agent to get back to me but after 3 months of not hearing ANYTHING from the agent I decided to call them. I then put pressure for answers and Glynn informed me that she's not really looking for a property and that she would most likely want more money for the property we were buying.
Terrible customer service with no communication.
My mum has also in the past put an offer in to a property and again heard nothing back. Glynn informed her she would hear back within a week and it's been over 6 months now.
Wouldn't recommend this agent to anyone.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
12th Jul 2024
reviewed by 'Ray'
31st May 2024
reviewed by 'Ingrida'
14th May 2024
reviewed by 'SB'
29th Apr 2024
reviewed by 'Matthew'
27th Apr 2024
reviewed by 'Neil'
Opening Hours
Address
Jackson Noon
252 Chessington Road
Ewell,Epsom
Surrey
KT19 9XF
020 8394 2555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 96% | £40,000 | £4,800,000 |
| Lettings | 100% | 90% | £1,200 | £2,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 0 | 0 | 2 | 103 | 8 | 46 | 4 | 6 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 23,2024
Aug 23,2024
0
people found
this helpful
this helpful
Excellent experience of house purchase with Jackson Noon estate agents. They have been professional and helpful through out the stressful process. Each and every member of the team was very helpful and efficient. They have best houses to offer in the area as compared to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12,2024
Jul 12,2024
0
people found
this helpful
this helpful
Sandra from Jackson noon helped us from start to finish and was always on hand to answer our questions.
My wife and I felt so very well looked after.
This is the second property we have purchased through Jackson noon.
Without Sandra's advice and guidance ...
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2024
May 31,2024
0
people found
this helpful
this helpful
WORST ESTATE AGENTS EVER.
Horrible agents .
They don’t care about customers , they only care about their profit.
Sad There is no option for zero stars!
If you a tenant and landlord decide to sell the property you will lose your privacy and your life ...
read full review
read full review
Was this helpful?
Yes
Yes
May 14,2024
May 14,2024
0
people found
this helpful
this helpful
Jackson Noon were able to line up many viewings and secure a sale on our property in a relatively short timeframe.
Even after the sale was agreed, Peter and his team were very pro-active in keeping the chain moving along until completion.
Many thanks to ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2024
Apr 29,2024
0
people found
this helpful
this helpful
We have just purchased a house through Jackson Noon. From our initial dealings with Sandra to book an appointment to view, our property viewing with Erica, through to collecting the keys from Peter on moving day, we found them to be friendly, organised, and professional ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2024
Apr 27,2024
0
people found
this helpful
this helpful
Recently sold our family property through Jackson Noon. Excellent service from Peter and Sandra in the sales office all the way through the process. Got us through the usual hurdles along the way to complete the sale as planned. Kept us fully informed and updated ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2024
Apr 23,2024
0
people found
this helpful
this helpful
Good experience selling with Jackson Noon.
Staff are very efficient and helpful.
I would recommend using them to sell a property...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2024
Apr 16,2024
0
people found
this helpful
this helpful
From our initial enquiry to completion of our sale, all the staff at Jackson Noon were professional, friendly and knowledgeable. Every query was answered in a timely manner and our sale went smoothly and fast. Not having moved for 25 years it was rather daunting but ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 26,2024
Mar 26,2024
0
people found
this helpful
this helpful
Very helpful throughout an overly long Probate period. They conducted all of the viewings, sold the property quickly and ensured everything went as smoothly as it could under the circumstances....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2024
Mar 17,2024
0
people found
this helpful
this helpful
I recently sold a property with Jackson Noon and they were fantastic. Sandra and Peter in particular were a real help during what was quite a stressful experience. Their knowledge of the market and professionalism made the process as seamless as could be.
I would ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2024
Feb 28,2024
0
people found
this helpful
this helpful
I have just sold mum's house through Jackson Noon and i cannot recommend them highly enough. At valuation, Sandra's approach was warm and professional. Peter kept me fully informed at every step. When a problem arose with the house (not the sale!), Peter helped me ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2024
Feb 22,2024
0
people found
this helpful
this helpful
We had a very positive selling experience with Jackson Noon from start to finish. After a very protracted period of Probate it was a great relief to deal with the highly professional and helpful staff at Jackson Noon. They went out of their way to ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09,2024
Feb 09,2024
0
people found
this helpful
this helpful
Peter, Helen and the team have been a great help to me over the last ten years whilst I was renting out my house, and also incredibly helpful when I had to sell it at short notice recently.
Always on hand when my tenant or ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2024
Feb 02,2024
0
people found
this helpful
this helpful
Recently we have had the pleasure of both buying and selling through Jackson Noon. Initially we viewed a couple of properties with with viewings conducted by both Erica and Sandra. We really fell in love with the second one and knew that it was where ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2023
Dec 11,2023
0
people found
this helpful
this helpful
I purchased a bungalow through Jackson Noon Peter and all his team were amazing. Outstanding communication nothing too much trouble always happy to deal with all my enquiries
Great experience would highly recommend this Estate Agent....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2023
Dec 02,2023
0
people found
this helpful
this helpful
Peter & Sandra have been great in selling our flat and had it sold within a few weeks of going on the market. They were great at communicating throughout the process and really friendly. Would highly recommend! Thank you for all your help Peter & team!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2023
Nov 18,2023
0
people found
this helpful
this helpful
Thank you Peter for all of your help and guidance throughout. As a first time buyer you have been a godsend in helping me through the process. I would highly recommend you and your team at Jackson and noon estate agents 😊...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2023
Nov 18,2023
0
people found
this helpful
this helpful
Peter and Sandra were such a pleasure to deal with in the sale of our family home.
They were supportive and really went the extra mile to secure a buyer for our property. They also dealt with all the viewings for us, so we didn’...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2023
Nov 15,2023
0
people found
this helpful
this helpful
Jackson Noon were brilliant throughout the process of my purchasing a property.
Communication was 10/10, Erica gave up much of her time to accompany me on my visits to the property.
People would tell me how stressful moving was, but I didn't experience any of this.
...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2023
Nov 14,2023
0
people found
this helpful
this helpful
Peter and team were fantastic. Super helpful, responsive and friendly. We were kept in the loop at all times and we managed to go from an accepted offer to completion in 2 months! Great service ☺️...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2023
Nov 06,2023
0
people found
this helpful
this helpful
Sandra and Peter were both very helpful and receptive throughout the entire process of purchasing the property, thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2023
Oct 16,2023
0
people found
this helpful
this helpful
Excellent! Could not recommend them enough! The staff at Jackson and Noon are professional, helpful and have excellent communication skills! They went above and beyond with the sale of our property at every stage despite it not being the most straight forward sale, this helped ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2023
Oct 02,2023
0
people found
this helpful
this helpful
Very happy with the services of Jackson Noon, they had our property at first in rental and later it was sold, both Helen in the rental side and Peter on the sales side were excellent, very easy to deal with, with the sale process constantly ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 28,2023
Sep 28,2023
0
people found
this helpful
this helpful
I highly recommend Jackson Noon. They have just sold my mum's retirement flat in what is an extremely saturated market and in very challenging conditions.
Sandra, Eric and Peter Jackson were all so helpful.
There are still quite a few flats for sale in mum's ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2023
Sep 27,2023
0
people found
this helpful
this helpful
Jackson Noon were great, from initial viewing of our new home to selling our old house. No move is simple but we were definitely in safe hands. Thank you to all involved and the 'new home' flowers was a lovely surprise!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2023
Sep 19,2023
0
people found
this helpful
this helpful
I have just sold my leasehold maisonette through Jackson Noon and from consultation and valuation and support through the entire process of the sale Peter and Sandra were knowledgeable, professional, prompt and efficient and always considerate. I highly recommend Jackson Noon....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 16,2023
Sep 16,2023
0
people found
this helpful
this helpful
Peter Jackson and Sandra Lee dealt with the sale of my Aunties house. Sandra dealt with the marketing and was friendly and helpful. Peter was my point on contact once we had secured a buyer. He kept in touch on a regular basis with updates ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 15,2023
Sep 15,2023
0
people found
this helpful
this helpful
We just completed on our first property. It was not an easy ride however Peter was amazing at keeping us updated at all times and really helped to get us to the place we are now. We would highly recommend Jacksoon Noon! Thank you for ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2023
Sep 13,2023
0
people found
this helpful
this helpful
I Dealt with both Erica & Peter when purchasing my first home and would highly recommend! Peter was pivital in me finally getting my first home, answered my many questions along the way, was very responsive and super knowledgable! Thanks so much ☆...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2023
Aug 11,2023
0
people found
this helpful
this helpful
I made contact with Jackson Noon in late March 2023. Sandra Lee (values) visited and put a value on the house. In response to my enquiry, she stated that she was 8.5 out of 10 certain that the house would sell at her valuation. She said that the ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Estate Agent in Epsom 
Best Estate Agent in Greater London South 
