33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 24,2014
Aug 24,2014
4
people found
this helpful
this helpful
Last February, we put our property on the market with Connells and recently (in August) we have taken it of the market. We have decided to put it on the market again perhaps in the spring but with a different agent.
During the six months that Connells had our property for sale we did not get any feed back from them, as promised, and we did not get any viewings from prospective buyers. Connells did put our property as "open house" on a Saturday and we were told that they had two customers that were going to come to view the property but we had no feed back on the outcome either. We are not sure if they did come, as Connells told us to vacate the premises before the time of the viewings. When they first put the property on the market, the details on the internet were not correct, with measurements inaccurate, floor plans were wrong and it took us several attempts to have them corrected accurately.
During the six months that Connells had our property for sale we did not get any feed back from them, as promised, and we did not get any viewings from prospective buyers. Connells did put our property as "open house" on a Saturday and we were told that they had two customers that were going to come to view the property but we had no feed back on the outcome either. We are not sure if they did come, as Connells told us to vacate the premises before the time of the viewings. When they first put the property on the market, the details on the internet were not correct, with measurements inaccurate, floor plans were wrong and it took us several attempts to have them corrected accurately.
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Latest Reviews
25th Jan 2023
reviewed by 'Alexandra'
11th Jul 2018
reviewed by 'Don't'
18th Apr 2018
reviewed by 'EMA'
24th Aug 2014
reviewed by 'unsatisfied'
21st Oct 2013
reviewed by 'Don't'
15th Jul 2013
reviewed by 'Tom'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £0 | £0 |
| Lettings | 0% | 50% | £925 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 1 | 1 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 25,2023
Jan 25,2023
1
people found
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Don’t trust this company. They are fraudulent.
Toni Shepard and Thomas Reid unprofessional and liars, without moral values. Stay away from them. Don’t deserve a star...
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Jul 11,2018
Jul 11,2018
1
people found
this helpful
this helpful
Extortionate fees and sleazy sales tactics, you only learn the true fees once you put down your deposit. They will extort you and drive up the price if you want to change anything.I say this to spare anyone who is looking at property or ...
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Comment on agent fees
This agent's fees are far higher than almost any other I've come across. And for nothing extra, or even below the service of a typical estate agent. The exact same flat in the same condition is available for £75/m less, 3 floors up.
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Apr 18,2018
Apr 18,2018
0
people found
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My experience with Connells has not been great over the last few months, I have been dealing with unprofessional people constantly and was getting nowhere, However for the last couple of weeks I had Mark as our new property management coordinator and he's been brilliant, ...
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Aug 24,2014
Aug 24,2014
4
people found
this helpful
this helpful
Last February, we put our property on the market with Connells and recently (in August) we have taken it of the market. We have decided to put it on the market again perhaps in the spring but with a different agent.
During the six months ...
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Oct 21,2013
Oct 21,2013
6
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this helpful
this helpful
Connells Estate Agents Poole Dorset. Having had the very unpleasant experience of having to purchase a property through them I feel it necessary to outline how unprofessional and untrustworthy they are. Now at this point I know what you're thinking, "Estate Agents, untrustworthy, surly not?" ...
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What agent could do to change your mind?
Close the branchAttached Filesnbsp;
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Jul 15,2013
Jul 15,2013
0
people found
this helpful
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I found Mel to be extremely helpful. He took the time to explain all of the options and answer any questions I had. Beyond that he was also extremely helpful in liaising with my solicitors to ensure all if the details were correct and things ...
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Jul 07,2013
Jul 07,2013
0
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I only went to see Mel on the off chance to see if there was a possibility of getting a mortgage on my own and now i have my own little flat.He was very helpful and made the whole mortgage thing easier to understand. ...
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Dec 10,2012
Dec 10,2012
0
people found
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Mel was extremely efficient and thoughtful throughout the purchase process. Mel applied for my mortgage and when a slight hitch occurred with the mortgagees got onto the problem straight away and resolved the issue, keeping me informed at all times. Mel has periodically both spoken ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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