“We are third year students and have had really bad ......”
5 Star Review
Aug 18,2014
By:
'Patrick'
Aug 18,2014
Branch: Brighton, 3 St Georges Place
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 3 St Georges Place
Lettings (as a Tenant)
Postcode: BN1
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We are third year students and have had really bad experience with both our letting agents who we dealt with in out 1st year and 2nd year, but this tenancy that we have left Early August 2014, was surprisingly pleasant. I know students are treated badly by letting agents, but Brighton Homes letting agents were exceptional to the rule. This is how the things started, we saw the property in January 2013 and paid the holding deposit, the agent who we dealt with was really good, he explained all the cost and the requirement upfront and asked if we were happy to proceed, the referencing process was very smooth, he used to call to chase us for information he needed, we signed the contract in February ready for August 2013 ¢â‚¬â€œ August 2014 year. We asked for some works to be done and some furniture replace, he gave us in writing that this would be done. The day we moved in a lady from an inventory company came and checked us in to the house, showed us how things work , ect, this was unusual for us as we never had a professional inventory company check us in to our previous houses before and also to be show how to work the boiler, cooker, ect was really useful. During the tenancy any issues we had was dealt with the same day or at the latest the next day. We were expecting the worse when we left with our deposit money, but contrary to the normal way, we were met by the same inventory company who did the check out, they found 3 or 4 items they discussed this with us and told us we will be charged and roughly the amount, the letting agent also called us emailed us the report and told us the charges., which were very minimal and we got our deposit back into our bank 2 days later. We ended up paying £30 per person for the damages. If you are a student I would recommend you try to find a property with these guys. Straight forward, through and reasonable. In our 3 years of renting, we can say Brighton Homes is by far the best letting agent we dealt with in Brighton. Before, during and after the tenancy they have scored full marks.
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