90% sales valuation accuracy
95% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Aug 18,2014
Aug 18,2014
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All aspects of this purchase were undertaken professionally by Sterling at the Hemel Hempstead branch. Most of my dealings were with Thomas Jump who was always there when we needed him, however small the question, and always got us the answers we were looking for. Couldn't be more recommended from this buyers point of view - although you don't really get a choice on estate agents when you're buying so what's the point of a buyers review anyway?
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Latest Reviews
5th Sep 2017
reviewed by 'Mary'
20th Mar 2017
reviewed by 'Mr'
14th Mar 2016
reviewed by 'G11NRS'
7th Nov 2015
reviewed by 'Emma'
Opening Hours
Address
Sterling Estate Agents (Herts & London)
33a Marlowes
Hemel Hempstead
Hertfordshire
HP1 1LA
01442 230888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 95% | £167,000 | £670,000 |
| Lettings | 0% | 99% | £1,400 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 0 | 20 | 0 | 18 | 1 | 5 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 27,2018
Mar 27,2018
0
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I have been a tenant through Sterling for about 18 months. During that time I have predominantly dealt with Rachael Stocker for any queries or issues we have had. Rachael has always responded to my emails/phone calls straight away. She is professional, friendly and extremely ...
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Comment on agent fees
Not the cheapest fees but about average to other agents.
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Sep 05,2017
Sep 05,2017
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Andy was very personable and supportive through a very long sale process. He did what he said he would and we stayed with him because we trusted him. His grasp of the market and feedback was very helpful in our decision making. Eventually the deal ...
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Comment on agent fees
Fees were reasonable given the year long process and unusual character of the property. Other agents had tried but failed to sell it. Sterling did.
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Mar 20,2017
Mar 20,2017
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We have used Sterling in Hemel Hempstead for several years now and have always found the service to be friendly and reliable. We have recently moved into a new property with Sterling, found with thanks to Justin Davis and Phillip Murray, who helped us along ...
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Comment on agent fees
Fees have been in line with our expectations.
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Mar 14,2016
Mar 14,2016
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Sam @ Sterling is very professional and knowledgeable and really helped the sale go through without any hiccups. Regular updates by phone and email helped keep me informed on the progress at various stages. Thank you Sam...
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N/A
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Dec 07,2015
Dec 07,2015
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Excellent service, very attentive and kept the chain moving. Never felt we were being misled. Bought and sold through Sterling, with absolutely no complaints....
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Nov 07,2015
Nov 07,2015
1
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We had previously tried to sell our property using the two local estate agents in boxmoor which had proved to be a waste of some ten months. Sterlings were recommended to us by a friend so we asked for a valuation. After talking it through ...
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Comment on agent fees
The fees were slightly higher than the previous agents but you get what you pay for, so we were happy to pay slightly more for a superior service
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Aug 06,2015
Aug 06,2015
1
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From initially handling my valuation request, to carrying out viewings on my property the service and professionalism I received from Ben and his team was second to none.
I would not hesitate to recommend this agent if you want an agent to provide you with ...
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Mar 27,2015
Mar 27,2015
1
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We were led to believe (very strongly) that it would be in our best interests if we sold through Sterling in order to ensure a property. When we did not do this, Sterling failed to give us updated information and were most unprofessional in their ...
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Jan 25,2015
Jan 25,2015
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Tom was very professional through out the whole process. The whole viewing/purchase process was very smooth.
We would definitely recommend using Sterling for another sale or purchase and wish them every success for the future....
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Nov 20,2014
Nov 20,2014
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The agent kept me informed at all times with the viewings , he was always of very smart appearance , punctual informative regarding the progress on my property . The marketing of my property was second to none . I would definitely use sterling again and would recommend them ...
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Nov 19,2014
Nov 19,2014
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Switched to Sterling after having difficulties with a different agent.
They gained offer for full asking price with a week or so of taking on the property and handled the process through to completion very well.
Would recommend....
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Nov 19,2014
Nov 19,2014
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Thomas Jump is a professional, courteous agent who promptly dealt with any queries I had during the purchase of my property. He is very polite in his manner....
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Aug 21,2014
Aug 21,2014
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I was selling this property on behalf of an elderly relative who had moved into care. I've had no experience of selling a property for over 30 years, so I relied fairly heavily on the advice and assistance of Stirling's staff to guide me through the ...
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Comment on agent fees
very reasonable
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Aug 21,2014
Aug 21,2014
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Sterling provided a professional service from beginning to end. Every person we dealt with was helpful. They are easy to contact, get back to you when they say they will and ensured everyone knew what was going on. I would have no hesitation using them ...
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Aug 18,2014
Aug 18,2014
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Very good communications. Friendly and warm, understood my concerns when buying the property.
Everyone I spoke to seemed to know what was going on, great team....
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Aug 18,2014
Aug 18,2014
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All aspects of this purchase were undertaken professionally by Sterling at the Hemel Hempstead branch. Most of my dealings were with Thomas Jump who was always there when we needed him, however small the question, and always got us the answers we were looking for. ...
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Aug 14,2014
Aug 14,2014
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We would not hesitate to recommend Sterling Estate Agents, in particular Mark and Nadine whom we dealt with on a regular basis. Mark took note of our requirements and only showed us properties which he felt fell within our requirements. We are now living in ...
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Aug 12,2014
Aug 12,2014
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We would not hesitate to recommend Sterling Estate Agents, in particular Mark, Tom and Nadine whom we dealt with on a regular basis. Mark took note of what we wanted and only showed us houses that he felt met with our requirements. He was always ...
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Aug 11,2014
Aug 11,2014
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Sterling were able to manage the sale of this house in an extremely effective way. Recognising the level of interest there was in the property, they arranged an open house event to which only serious buyers were invited. The result was that we accepted an ...
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Aug 10,2014
Aug 10,2014
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After let's of difficulty selling our house. Tom and john came to the rescue! They worked so hard to keep our sales going, even after the third buyer had had problems. They never gave up on our house and went all out for us. Communication ...
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Aug 10,2014
Aug 10,2014
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John showed us the property and recommended to the vendors to accept our offer as I really wanted to stay in the area of Woodhall Farm. During the sale I seem to have problems with my solicitors saying that had not received correspondence's ect, John ...
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Jul 02,2014
Jul 02,2014
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took them on based on a recommendation, they have done good job but importantly after the first couple of emails they adapted their style to my needs; recognising my lack of availability and my particular foibles in respect of who should actually be my tenant. ...
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May 21,2014
May 21,2014
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We used 2 other estate agents before using Sterling. By this point I was convinced out property would never sell. When Ben came to see us he was very honest but also re assured me and my husband that he had no concerns in sterling being ...
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May 13,2014
May 13,2014
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Colin responded very quickly and understood what we were looking for. The flat was tenanted very soon after being vacated, almost no time without rent. A small misunderstanding was resolved quickly and to our satisfaction. We would not hesitate to recommend Colin to future clients....
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Mar 06,2014
Mar 06,2014
0
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Sterling were very proactive in finding a Buyer for my parent's bungalow which required modernisation but was in a sought after location. Our first buyer pulled out just before Exchange of contracts and Ben was keen to find another Buyer immediately. Nadine, our dedicated sales ...
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Mar 06, 2014
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(1)
Thanks for taking the time to post your comments on allagents regarding your positive experience with Sterling. We all had to have patience on this one, especially with the local searches taking between 6-8 weeks, but having a sales progressor to update all parties of the progress I am sure contributed to minimising the stress caused by these delays, not to mention the last minute wrangling with the mortgage company! I am really pleased your family home has another family to enjoy the wonderful ...
Feb 12,2014
Feb 12,2014
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We were extremely impressed with the way our purchase was handled by both Mark and Nadine in the Hemel branch. The purchase was particularly difficult as our Solicitor had to close down their business half way down the line and we had problems with obtaining ...
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Feb 19, 2014
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Hi Kat,
That is great that you had positive experiences with both the Hemel and the Kings Langley office and is really helpful to know that we are all pulling in the same direction as a business, that is why a successful independent is so much better than a corporate! Glad you made the move smoothly, thanks for the review. ...
Jan 13,2014
Jan 13,2014
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John has been very kind and professional showing us the property and providing informations we needed as first time buyers, Nadine has been constantly in touch with us throughout the entire purchase.excellent staff!...
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Jan 13,2014
Jan 13,2014
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When Sterling came to value our property they were very realistic about the price we would be able to achieve. A figure that got potential customers through the door but not one that under valued the property. Sterling carried out the negotiation of the final ...
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Feb 19, 2014
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Hello Mr Jones, thanks for the comments. Sterling are one of the only estate agents to have a dedicated sales progression department, this ensures our negotiators and managers spend more time getting clients the best price for thier properties and also ensures that once the offer is accepted the seller and buyer is not forgotten, with our dedicated sales progressors keeping all parties in the loop at every step of the way. ...
Jan 09,2014
Jan 09,2014
0
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I have had dealings with Sterling since 2011. I had rented a property out with them previously, but I had never dealt with Ben Bird until summer 2013. Ben secured a buyer for my property after a long 18 months of my property being marketed ( not all the ...
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Dec 12,2013
Dec 12,2013
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Ben and the team were superb. I simply cannot fault them on anything. They were enthusiastic, helpful and their customer service was excellent. I particularly appreciated being able to speak to Nadine once we had accepted an offer - it is great to know that ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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