100% sales valuation accuracy
0% sales fee satisfaction
Aug 08,2014
Aug 08,2014
6
people found
this helpful
this helpful
At first I thought that the customer service from this Estate Agent was excellent with them being able to refer me using their solicitors (who are not very customer focused as I have trouble trying to contact them and have therefore terminated them) and their mortgage advisor (who was not highly skilled at all). I put an offer on a property and the initial offer took 4 dyas for any kind of response then I made a counter offer as advised by the sales advisor and only because I was trying to arrange another viewing a day later that my offer was accepted. I did everything in my power to arrange everything (mortgage etc) and after 2.5 weeks the Vendor pulled out. However within 6 days of the vendors pulling out the house was back on the market with the same Estate Agent. I phoned the branch and obviously the branch manager could not pick up the phone and asked the person who picked up if the house is back on the market. They then responded that it was a 'blip' and the house was on the market in error (advertised on rightmove). What a bunch of unprofessional individuals...
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Latest Reviews
8th Aug 2014
reviewed by 'Unimpressed'
14th Mar 2014
reviewed by 'Chris'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £478,000 | £478,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 08,2014
Aug 08,2014
6
people found
this helpful
this helpful
At first I thought that the customer service from this Estate Agent was excellent with them being able to refer me using their solicitors (who are not very customer focused as I have trouble trying to contact them and have therefore terminated them) and their ...
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Mar 14,2014
Mar 14,2014
0
people found
this helpful
this helpful
I have just sold my property through the Loughton branch before I moved to Spain. I sold by tender which worked very well and got me as much money as possible to start my project in Spain. From start to finish the process was very ...
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