“Our experience with SA has been nothing but disappointing. The ......”
1 Star Review
Aug 07,2014
By:
'Martina'
Aug 07,2014
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: No
Postcode: SE25
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Lettings (as a Tenant)
Rent PCM: £775
Postcode: SE25
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people found
this helpful
Our experience with SA has been nothing but disappointing. The sales team should have been enough warning for us to decide against this, but we really liked our flat and we went through with it. Our agent only told us about a flat, another agent showed it to us, another agent took our deposit and another agent called us is for the paperwork. Information was lost because of this, about an offer we made and the landlord accepted, but one of the agents "forgot". They have no communication between them whatsoever, nor the decency to recognize their own mistakes.
The Property Manager didn't seem to know ANYTHING about our flat when we moved in. We had a leak in the bedroom ceiling, resulting in a beautiful pond in our bed. 2 other leaks in the living room ceiling, (which remain to this day unfixed). Broken window in the bathroom, stuck window in the kitchen, doorbell broken (we live in the 3rd floor, can't hear the door), broken tiles in the bathroom that haven't been fixed, broken and leaking radiator ruining the floor, and more. Still, we struggle to get answers from the manager. I'd have thought they checked the flat before renting it, because they seemed to be surprised at most things, like they literally had no idea of all these things that were wrong (or still are).
5
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