67% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Aug 04,2014
Aug 04,2014
5
people found
this helpful
this helpful
Sale agreed 31/1/2014
As of 4/8/2014 sale still not completed.
Forn6 in the above time span nothing happened and I do mean nothing, please do not go with their recommendation to use their solicitor they put everyone with them and that you can't do.
Communication is non existent.
They have played me and my buyer off against each other, I know this as I have now met them!
Today I find out that apparently i agreed back in May to give £1500 to my buyer for damp treatment, it doesn't have damp!
The list of wrong doings is far too long to put on here, but right now I am considering pulling out of the sale as I really don't know how much more I can put up with.
As of 4/8/2014 sale still not completed.
Forn6 in the above time span nothing happened and I do mean nothing, please do not go with their recommendation to use their solicitor they put everyone with them and that you can't do.
Communication is non existent.
They have played me and my buyer off against each other, I know this as I have now met them!
Today I find out that apparently i agreed back in May to give £1500 to my buyer for damp treatment, it doesn't have damp!
The list of wrong doings is far too long to put on here, but right now I am considering pulling out of the sale as I really don't know how much more I can put up with.
What agent could do to change your mind?
Not lied Communicated Stopped being money driven and learnt how to deliver great customer serviceAttached Filesnbsp;
Comment on agent fees
Started out at 1.5% renegotiated to 1% after the process halted after 5 months through their negligence now going to renegotiate again.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
6th Mar 2021
reviewed by 'Natalia'
21st Mar 2016
reviewed by 'RedDeadDan'
21st Apr 2015
reviewed by 'Eva'
16th Sep 2014
reviewed by 'Mrs'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 33% | £183,500 | £240,000 |
| Lettings | 0% | 67% | £580 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 3 | 0 | 2 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 19,2021
Apr 19,2021
4
people found
this helpful
this helpful
We listed our property for sale with Mann in October 2020 and initially they were very attentive and professional. A buyer was found who was looking to make a cash purchase with a small top up mortgage. They were in local rented accommodation. Perfect.
Unfortunately Mann ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2021
Mar 06,2021
1
people found
this helpful
this helpful
Avoid at all costs. Been on the market with them over a year. Sale fell through after dragging on for nine months and constant lies from agents. Had to chase them for any feedback and updates throughout that time. After cancelling contract with them and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2016
Mar 21,2016
2
people found
this helpful
this helpful
I moved into this property just over a week ago and have had problems with the hot water since day 1. I either get no water at all from the hot taps, a third of a bath full of hot water (I've managed 3 small baths in ...
read full review
read full review
What agent could do to change your mind?
Very very high considering you get no help when you report problems.Attached Filesnbsp;
Comment on agent fees
Very very high considering you get no help when you report problems.
Was this helpful?
Yes
Yes
Nov 09,2015
Nov 09,2015
0
people found
this helpful
this helpful
Continued nom engagement with me regarding the progress of the return of my deposit !!
I understand that landlady disputing area in one bedroom but been emailing on a daily basis Cara Williams and no response !
Shocking customer service !...
read full review
read full review
What agent could do to change your mind?
Engage with me, respond to me, supply updates as I have asked forAttached Filesnbsp;
Comment on agent fees
Seemed relatively fair compared to other agents in the city
Was this helpful?
Yes
Yes
Apr 21,2015
Apr 21,2015
2
people found
this helpful
this helpful
I am a tenant renting an apartment with MANN countrywide. The beginning of the process was very dissatisfactory and I am pleased that the property is not managed by this agency, because the communication was very difficult.
I went for a viewing of a very ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 16,2014
Sep 16,2014
7
people found
this helpful
this helpful
I accepted an offer on my property on 26/4/2014 and I subsequently made an offer on a property. I received no communication from them once I had accepted the offer. I discovered from my sellers estate agents in August that my buyers still hadn't secured a ...
read full review
read full review
What agent could do to change your mind?
They could have honoured their pledges and provided a customer service.Attached Filesnbsp;
Comment on agent fees
I won't be paying any fees as I have withdrawn my house from the market because I have lost the property I was buying.
Was this helpful?
Yes
Yes
Aug 04,2014
Aug 04,2014
5
people found
this helpful
this helpful
Sale agreed 31/1/2014
As of 4/8/2014 sale still not completed.
Forn6 in the above time span nothing happened and I do mean nothing, please do not go with their recommendation to use their solicitor they put everyone with them and that you can't do.
Communication is non ...
read full review
read full review
What agent could do to change your mind?
Not lied Communicated Stopped being money driven and learnt how to deliver great customer serviceAttached Filesnbsp;
Comment on agent fees
Started out at 1.5% renegotiated to 1% after the process halted after 5 months through their negligence now going to renegotiate again.
Was this helpful?
Yes
Yes
Feb 20,2014
Feb 20,2014
6
people found
this helpful
this helpful
I have bought many properties in the past with a few different estate agents around Portsmouth.
Mann Countrywide have to be the worse I have ever dealt with.
They are unreliable, unprofessional and give a poor quality service....
read full review
read full review
What agent could do to change your mind?
Better trained staff. Communication skills are very poor.Attached Filesnbsp;
Was this helpful?
Yes
Yes
May 13,2013
May 13,2013
3
people found
this helpful
this helpful
Mann Countrywide failed to show up for appointment. I had made an appointment for a property to be valued but no-one turned up. Had driven over 100 miles for the appointment and the estate agent didn't even bother to phone me. I had to call them....
read full review
read full review
What agent could do to change your mind?
Turned up!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
