89% sales valuation accuracy
90% sales fee satisfaction
Aug 01,2014
Aug 01,2014
0
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Absolutely terrible! Poor from start to finish. The only good bit was bullish.t I was given on the initial meeting. Haart failed on every part.
* knocked 25k off the price of our property on rightmost due to their incompetent staff.
* failed to market my property over the easter break as arranged, again, due to incompetent staff.
* failed to return 90% of my calls.
* promised to take viewings around my property but never did. Always too busy.
* and worst of all, bumped into someone who'd rang Haart to view my property and they never returned her call.
I will never use Haart nor recommend them again
POOR MINUS
* knocked 25k off the price of our property on rightmost due to their incompetent staff.
* failed to market my property over the easter break as arranged, again, due to incompetent staff.
* failed to return 90% of my calls.
* promised to take viewings around my property but never did. Always too busy.
* and worst of all, bumped into someone who'd rang Haart to view my property and they never returned her call.
I will never use Haart nor recommend them again
POOR MINUS
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Latest Reviews
22nd Jul 2024
reviewed by 'Ted'
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14th Dec 2023
reviewed by 'Kathryn'
5th May 2022
reviewed by 'Nina Severn'
7th Dec 2021
reviewed by 'Gemma'
29th Jun 2018
reviewed by 'Petronela'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 90% | £70,000 | £445,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 6 | 4 | 3 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 22,2024
Jul 22,2024
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Sold an empty house in May 2024, and had moved across the country to start a new life. The Hucknall office took control of the property, and marketed it for me. It was going moderately well, they did a job, but I had to constantly chase ...
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Apr 09,2024
Apr 09,2024
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I would like to thank Soraya Rankin for providing a great service and assistance during the negotiations of our house purchase....
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Dec 14,2023
Dec 14,2023
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After just selling our home in a very difficult market, I just wanted to thank the team at Haart, especially Soraya Rankin and Rhiane.
They have been helpful and efficient throughout and I'm extremely pleased I selected Haart to market my property....
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May 05,2022
May 05,2022
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Absolutely fabulous Estate agents:)
Kurtis and Hollie supported me through the whole process of selling my home.
Highly recommended by a very happy customer ?...
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Dec 07,2021
Dec 07,2021
0
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I have delt with soraya and darrel and they have been amazing they have made the process was easy and it was wonderfully to deal with them both thank you...
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Jun 29,2018
Jun 29,2018
0
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we have just completed today. could not be more happier with Maria who always tried to help. We would definitely recommend Hucknalll branch. Big THANK YOU to all of you guys....
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Jun 05,2018
Jun 05,2018
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Valuation done by Holly of the property we were selling. Found her to be extremely professional, helpful and likeable. Wouldn't hesitate in recommending to anyone....
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May 28,2018
May 28,2018
0
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I would like to say a special thank you to Francesca and also the haart team for helping me and partner but our first home. As we are first time buyers, we was unsure of the process of buying a house.Francesca was especially helpful ...
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Mar 23,2018
Mar 23,2018
0
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Really helpful and great team Francesca and Holly went above and beyond to help sell my property and within a super quick timescale, by far the best lettings agent I have used professional, on the ball and a great service all round- would recommend to ...
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Comment on agent fees
Value for money
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Mar 23, 2018
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(1)
Hi Mo Aly,
Thanks for your kind review of our Hucknall branch, we're pleased to hear they were helpful and went above and beyond to sell your property quickly. We will pass this feedback on.
Regards
Ross ...
Mar 01,2018
Mar 01,2018
0
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Would definately recommend there and particularly Francesca if you are searching for a property. My partner and I have been looking for a property for over a year now but Francesca knows exactly what we want we are just picky or miss out. She always ...
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Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 31,2018
Jan 31,2018
0
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Everything went to plan from start to finish. Sold my property and completed within 3 months thanks to Holly and her team for selling and Maria for her dedication in chasing me and both solicitors to meet timescales. Although I did not achieve the price marketered, ...
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Comment on agent fees
Not the cheapest, but I got more money than the other agents recommended taking into account all fees.
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Feb 18,2015
Feb 18,2015
0
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Holly dealt with pre offer and Maria dealt with post offer. Both were extremely helpful and pleasant. There were a few technical delays caused by buyers but all were solved and sale now complete....
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Feb 19, 2015
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(1)
Dear Iain
Thank you for your review. We're delighted to hear about your experience and the good service you received from Holly and Maria.
All the best for the future!
Melanie Smith
Customer Relations Manager ...
Aug 01,2014
Aug 01,2014
0
people found
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Absolutely terrible! Poor from start to finish. The only good bit was bullish.t I was given on the initial meeting. Haart failed on every part.
* knocked 25k off the price of our property on rightmost due to their incompetent staff.
* failed to market my ...
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Aug 01, 2014
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Dear Woz,
We are really sorry to hear about your experience and the issues that occurred. Please could you email the details (including your property details and full name) to [email protected] so we can investigate this. Customer service is important to us and we would like the opportunity to look in to this for you.
Many thanks,
Melanie Smith, Customer Relations Manager. ...
Feb 06,2014
Feb 06,2014
2
people found
this helpful
this helpful
I put my property on to sell with Haarts. They omitted to mention the 20 week tie-in on the selling agreement (next time I will read the small print before I sign anything!) and didn't give me a copy of the terms and conditions either. My ...
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Jun 06,2013
Jun 06,2013
6
people found
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Absolute terrible mistake with signing a 20week selling agreement with the haart hucknall branch!!! Strongly advised you look elsewhere!
1. Poor communication - no feedback from viewings unless chased
2. Unhelpful staff - nobody able to help with enquiries
3. Over valued our property
4. Told us to unaccept ...
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Apr 24,2013
Apr 24,2013
5
people found
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I would not recommend Haart to anyone after the service I received. I sold a shared ownership property with them and they were terrible. They let me down on many occasions and I received minimal contact. They blamed me for things that were out of ...
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What agent could do to change your mind?
More contact, being truthful. Getting there information correct and passing it over to the relevant party ASAPAttached Filesnbsp;
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Best Estate Agent in NG15 
We are really sorry to hear about your experience and the issues that occurred. Please could you email the details (including your property details and full name) to [email protected] so we can investigate this. Customer service is important to us and we would like the opportunity to look in to this for you.
Many thanks,
Melanie Smith, Customer Relations Manager.