“We were given a house by them which had many ......”
1 Star Review
Jul 31,2014
By:
'Miles'
Jul 31,2014
Branch: Leeds, 16 St Annes Road, Headingley
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 16 St Annes Road, Headingley
Lettings (as a Tenant)
Rent PCM: £300
Postcode: LS6
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We were given a house by them which had many faults and it took months to fix them. The heating system was broken for over four months - it was constantly on - causing us a massive amount with the gas bill, which they did not offer to pay.
Fixing the washing machine on both occasions that it broke due to them supplying us with an ancient one took over a month, which caused issues. I had to threaten to cancel my rent payment as per the contractual obligations that they had to fix issues with the house and weren't to actually get them to fix it the second time.
They are just inept at all levels. They gave us a contract to sign with triple the rent that we'd agreed before we'd signed for the house. They required back and forth emails to understand the most basic things. They'd show prospective tenants around the house without warning us, and they'd refuse to leave when this was pointed out. Personally, I also found it absurd that they required a month's warning to leave the house but would be showing people around throughout the entire tenancy regardless.
Suffice to say, I have no plans to ever rent from these amateurs again.
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