“Does anyone work here? Is it even open still?- ......”
1 Star Review
Jul 29,2014
By:
'JWilton'
Jul 29,2014
Branch: Newcastle upon Tyne, 123 New Bridge Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE1
Branch: Newcastle upon Tyne, 123 New Bridge Street
Lettings (as a Tenant)
Postcode: NE1
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Does anyone work here? Is it even open still?- I'd love to name and shame staff but I cannot as they don't even engage.
I'm looking for a three month to six month tenancy and would sign up for longer if we had to (heck, work pays for it with a temporary relocation budget- (Hence choosing a £3,500 a month flat to view) We have the funds ready to pay for the contract up front yet E mails remain unanswered, an answerphone message left a fortnight ago results in..no phone call back.
This is not a huge problem for us as we found a better located flat with another agent but I pity the owners of these flats.
Not only discourteous but thoroughly unprofessional. Also what's up with the properties on their website? Photos copy/ pasted from other sites looking at the size of the pictures, many with a generic picture and very little detail- also reference numbers show that there appear to be many many copies of the same property and location maps on some of them showing London Mayfair addresses- Now I look back I'm quite pleased we didn't get to use them. Something looks very fishy indeed.
What agent could do to change your mind?
What could they do to change my mind... be a professional agent and be honest. If it's a tiny back street office in the middle of some industrial estate run as a sideline be honest about it. Anyone can have a sparkly web page with a picture of a Bentley on it. It alludes to something that it clearly is not. HONESTY- please
Attached Filesnbsp;
Comment on agent fees
We guess fees are equivalent to the rent- but without return contact we would never know. Far better to have never heard back from this lot than to resent paying for 'service'
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