100% sales valuation accuracy
94% sales fee satisfaction
Jul 28,2014
Jul 28,2014
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Having recently advised family members re their prospective house sales/purchases I went to this site as a reference point. In the process I was reminded to put a short review on here with regards to our own recent experience with regards to Leese & Nagle in Bristol which was wholly positive.
As a prospective purchaser our very first viewing in Bristol was with Mark Leese who impressed us with his professional , but not 'too 'pushy' and therefore off putting, approach. Thereafter for all our following L & N viewings we were in the capable hands of Jayne Payne. I say capable because of all the Estate Agents representatives we subsequently dealt with in our house buying hunt and eventual purchase, Jayne was the only one who demonstrated quite clearly that she had listened to what we said we wanted/ didn't waste our time with superfluous viewings / and gave us appropriate feedback in the decision making phase. Once we'd agreed the sale price, Jane was on hand throughout a necessarily delayed completion phase to ensure that we were appropriately informed/ updated. Given that ones dealings with Estate Agents are not always 100% satisfactory, I think it appropriate to post a review when one finds one who is so professional, experienced and empathetic.
As a prospective purchaser our very first viewing in Bristol was with Mark Leese who impressed us with his professional , but not 'too 'pushy' and therefore off putting, approach. Thereafter for all our following L & N viewings we were in the capable hands of Jayne Payne. I say capable because of all the Estate Agents representatives we subsequently dealt with in our house buying hunt and eventual purchase, Jayne was the only one who demonstrated quite clearly that she had listened to what we said we wanted/ didn't waste our time with superfluous viewings / and gave us appropriate feedback in the decision making phase. Once we'd agreed the sale price, Jane was on hand throughout a necessarily delayed completion phase to ensure that we were appropriately informed/ updated. Given that ones dealings with Estate Agents are not always 100% satisfactory, I think it appropriate to post a review when one finds one who is so professional, experienced and empathetic.
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Latest Reviews
1st Jul 2022
reviewed by 'STEPHEN MORRIS'
17th May 2022
reviewed by 'Phil'
12th Nov 2020
reviewed by 'Alexandros'
16th May 2019
reviewed by 'S'
8th Apr 2019
reviewed by 'Chris'
21st Feb 2019
reviewed by 'Grant'
Opening Hours
Address
Leese & Nagle Estate Agents
61 Apsley Road
Bristol
Avon
BS8 2SW
0117 9741741
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 94% | £220,000 | £900,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 28 | 2 | 20 | 2 | 0 | 0 |
Areas covered
- BS8
- BS6
- BS7
- BS2
- BS1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 01,2022
Jul 01,2022
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Attuned to my needs, gave good and acccurate advice and achieved a quick sale at an excellent price. I'd use Lease and Nagel again....
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May 17,2022
May 17,2022
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From the start the Leese & Nagle Clifton office has provided us with a great service. From the open and honest advice from Mark at appraisal through the well organised viewings by Mark, Alex and Ewan to the agreement on purchaser - all have been done ...
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Nov 12,2020
Nov 12,2020
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Horrible experience. Agent accused me of not communicating with them and when I asked for evidence of their attempts to contact me nothing was brought forward....
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Nov 13, 2020
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Alex
'Please note that I have been advised by my solicitors to not exchange emails directly with the estate agency as any statements may unwittingly form part of the Contract'
This is part of an email sent to us from you via your solicitors on 15th Sept. We received notification from them on 4th Sept that you wished to renegotiate the price. We emailed you on 4th Sept asking you to contact us. I note you said you called the office on 5th Saturday 5th Sept but the person dealing with it was n ...
May 16,2019
May 16,2019
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After considering a number of agents, we felt most comfortable with L&N, and were happy with the package they put together. Our house sold very quickly and our purchase, also through L&N, was very smooth thanks to them. We highly recommend Leese & Nagle ...
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Comment on agent fees
Very competitive and personalised to our situation
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Apr 08,2019
Apr 08,2019
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Right from the start, we were comfortable with the attention and care that we received. We never felt pushed or rushed and were always well advised and gently guided by Mark's expert knowledge and suggestions. To have three offers by 4th January, having gone on ...
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Comment on agent fees
As expected
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Feb 21,2019
Feb 21,2019
2
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I would like to thank Mark, Georgina, Olivia and Ashley for all their help with our recent sale and purchase. At a stressful time for all parties to a conveyancing chain, the agent's role can really make the difference in keeping all parties calm, rational ...
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Jan 31,2019
Jan 31,2019
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Great company. I have now used L&N to purchase m,y first flat in 2009 and to sell both flats in 2018/19. They have been great all the way through. A great small family team. Cant recommend them highly enough. Liv and Georgina are great as ...
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Comment on agent fees
Good
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Dec 20,2018
Dec 20,2018
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The Leese and Nagle team were always available and helpful, providing useful practical insights into our flat purchase process. This was much appreciated....
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Sep 24,2018
Sep 24,2018
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I have just completed the sale of my property through Leese and Nagle and found them to be excellent throughout the process, starting from initial chats about my property and suggestions on little things that could help to get the best interest in it, then ...
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Comment on agent fees
Transparent. Seemed quite reasonable.
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Dec 06,2017
Dec 06,2017
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It is vital and excellent for morale to give positive feedback to the member of the team who facilitated and lubricated our house sale, a process I am told can be very stressful. Louis ensured that there were no difficulties. His calm and reassuring input ...
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Dec 06,2017
Dec 06,2017
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I have previously sold 2 Bristol properties via Leese and Nagle receiving excellent service and results. I'd moved outside of the immediate branch area by a couple of miles in the city, but spoke to Mark Leese and a couple of other Bristol agents some 18 months ...
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Comment on agent fees
Very Fair on the fees. Happy to pay for an excellent service which is what I received.
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Oct 26,2017
Oct 26,2017
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We bought our lovely house via Leese & Nagle and we had great experience overall.
Louis was brilliant all the way through. When showing us a house, took time to explain and answered comprehensively all questions we had. He was very supportive and informative during the ...
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Comment on agent fees
good
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Jun 13,2017
Jun 13,2017
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Really well looked after especially by our estate agent contact Louis Gordon - it was Louis that actually found the house for us in the first place based on a consideration of our budget and our requirements.
Great experience from start to finish - would ...
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Jun 01,2017
Jun 01,2017
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I bought my flat over 2 years ago thanks to Karl going above and beyond to secure it for me, so I had no hesitation in asking him to market the property for me when it came time to sell. His commitment and dedication are exceptional ...
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Comment on agent fees
As a returning customer I was given a loyalty discount.
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May 26,2017
May 26,2017
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Karl was brilliant! I was a first time buyer and he was really helpful and supportive throughout the entire process. Thank you so much!...
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May 23,2017
May 23,2017
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Living in London I found Karl very helpful during the sale of my flat. So much so I found it was not necessary for me to visit Bristol from the start to the finish of the process. He seemed quite prepared to deal with issues ...
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May 11,2017
May 11,2017
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We just completed and picked up the keys from Karl, Georgina and the team at Leese and Nagle. L&N were the agent for the vendor and were really great to deal with, efficent, and friendly and the sale progressed pretty seamlessly which was aided ...
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Apr 25,2017
Apr 25,2017
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Louis worked tirelessly to facilitate a favourable outcome, to what became a long drawn out process. This was due to having to find a second buyer for the property. He and the firm were communicative and professional throughout....
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Comment on agent fees
Favourable fees
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Mar 08,2017
Mar 08,2017
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I was very pleased with the service from this estate agent. They were friendly professional and gave be very useful information which helped me find my current flat which I'm really happy with. Definitely recommended!...
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Jan 13,2017
Jan 13,2017
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We recently purchased a house marketed through Leese & Nagle and we couldn't be happier with the service we received. Louis helped us significantly at the start, arranging viewings close to office closing times and negotiating a price reduction after we found several issues with the ...
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Jan 03,2017
Jan 03,2017
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Louis Gordon from Leese and Nagel was extremely helpful and had lots of useful advice throughout our buying process. It was greatly appreciated as we were first time buyers. The locally made chocolate cake was a lovely touch when we completed....
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Oct 02,2016
Oct 02,2016
5
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Dishonest, poor communication and mysogonistic.
I found this company to be thoroughly unprofessional and would advise everyone to avoid them if possible for the reasons above.
Dishonest. Throughout this process we were constantly met with dishonesty ranging from little white lies to much bigger ones. ...
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Nov 03, 2016
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PLEASE READ RESPONSE!
Dear Junaid
It is obvious you are unhappy at the events that took place during your purchase of home. That's not what we set out to achieve however I don't believe your review either reflects the other reviews on the site or our reputation as agents in the area.
Having identified yourself by name our intention if you are amenable will be to discuss the issues you have raised directly. However as you have posted on a public forum we feel it is important to respond to you ...
Mar 24,2016
Mar 24,2016
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Mark sold me my flat in 2004 as a long term investment. Although I bought at the height of the bubble then and was soon underwater, the advice turned out to be sound and 12 years later I sold the flat and cleared a healthy profit with ...
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Feb 29,2016
Feb 29,2016
1
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We recently bought our new house through Leese & Nagle. From the start they provided a very professional service and our purchase was progressed quickly and efficiently. Would recommend....
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Aug 10,2015
Aug 10,2015
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From the first meeting with Leese and Nagle, right through to completion of the sale, their service has been outstanding. Everyone was unfailingly pleasant,polite, patient, and absolutely on the ball, I appreciated being welcome at viewings and thanks to all of them the sale ...
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Jun 24,2015
Jun 24,2015
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I used Robert Nagle for the sale of my Dad's house in Sneyd Park after his death. This was a very hard time for my sister and I but Robert was always very helpful and empathetic to our circumstances. He was also never trying to ...
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May 27,2015
May 27,2015
0
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We sold our property through Leese & Nagle, and they were very quick at finding us potential buyers. We were fortunate to have multiple offers and we felt they did a good job of liaising with our chosen buyer to manage their expectations. I would recommend ...
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Comment on agent fees
Estate agent fees are on the high side compared to solicitors, but this is industry standard.
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Mar 17,2015
Mar 17,2015
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I've worked with Ash in the capacity of both buyer and more recently as a vendor, and have always found him to be exceptional. As a buyer he was by far the most proactive of the agents I was registered with, and he was always ...
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Feb 24,2015
Feb 24,2015
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They were excellent from start to finish, very good tips about preparing the house for sale, a good/fair valuation and then the sale was expertly handled so that it all went through smoothly so very pleased and would highly recommend to all....
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Jan 15,2015
Jan 15,2015
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We recently completed the purchase of a house marketed by Leese and Nagle. Despite a few complications with the sale, Jane was fantastic. She was very proactive at keeping us updated, maintaining dialogue with the vendor and chasing solicitors. All in all a pleasantly stress ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
It is always best in the first instance to try and resolve matters amicably and to discuss the details of your complaint with one of the directors.
If still not satisfied you will need to write a letter or send an e-mail presenting all details of your of complaint and this needs to be sent to either of the directors Robert Nagle or Mark Leese.
If still unresolved then we are a member of the UK Ombudsman Scheme for Estate Agents and you are entitled to take your complaint up with them.
Last updated at 11:48 AM 04/10/2016 by Francesca Gurney
If still not satisfied you will need to write a letter or send an e-mail presenting all details of your of complaint and this needs to be sent to either of the directors Robert Nagle or Mark Leese.
If still unresolved then we are a member of the UK Ombudsman Scheme for Estate Agents and you are entitled to take your complaint up with them.
Best Estate Agent in BS8 
