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3.6/5, 14 Reviews
57% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
40% letting fee satisfaction
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By : 'Tal'
Services : Letting(As a Tenant)
Rent PCM : £1195
Would you recommend ? : No
Postcode : AL1
Please avoid this agent as a tenant at all costs. We had the same experience as another reviewer on this site in that they booked the checkout day later than needed so as to get an extra day's rent from us, we only realised this when they sent us the bill. Their recommended cleaners charge exorbitant fees, we paid £275 for a small two bedroom flat. An investigation into their insistence that you use their cleaners may reveal some dodgy practices. The admin fees are also exorbitant and the threats of a £190 charge if you don't complete a special check out form are outrageous. They want to charge a contract call out fee for a light bulb that is not working. They will try everything to ensure that you get as little of your deposit back as possible. If I could give minus marks I would. If you are a tenant I would seriously avoid letting a property managed by this heartless, unreasonable and money grabbing company!
Exhorbitant
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £517,500 | £1,500,000 |
| Lettings | 0% | 40% | £1,195 | £1,750 |
Hamptons International
2 High Street, St Albans, Hertfordshire
AL3 4EL
01727 881925
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Janine
Janine
By : 'Joanne'
Services : Sales( As a Vendor )
Sold price : £1500000
Would you recommend ? : Yes
Postcode : AL1
The St Albans Hamptons team have been amazing selling our home for us. They worked professionally and sensitively from start to finish and I would not hesitate to recommend them to other sellers. Thank... Read Full Review
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By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : AL1
I rented a property in St Albans through Hamptons. The property suffers from system damp issues and Hamptons colluded with the landlord by covering up the damp and mould. They did this before I rented thr property and also have just done it again to the next poor tenants. It is Hamptons'... Read Full Review
By : Tuhina B
Sep 7, 2023I’ve been renting a property with this firm since 2017 and recently having run into certain financial difficulties-this company negotiated a contract which would help me manage my finances and ...
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By : 'Roger'
Services : Sales( As a Vendor )
Sold price : £1200
Would you recommend ? : No
Postcode : AL10
Hamptons managed the rental of our property for 12 years and recently sold it on our behalf. They were very professional throughout and both skilled and tenacious in getting the sale through. I would have no hesitation in recommending them as one of the top... Read Full Review
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By : 'roger'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : AL10
We have experienced a series of problems during their management of our flat from allowing the partner of the tenant to take over the property and not pay any rent to completely missing the renewal date of the lease leaving the tenant occupying the property with no contract for over a... Read Full Review
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Janine
By : 'Sandhya'
Services : Sales( As a Vendor )
Sold price : £517500
Would you recommend ? : Yes
Postcode : AL2
Grant and his sales team did an excellent job of organising photos and creating a brochure. They were keen to show the property to genuine buyers and were committed to getting a sale completed on the day we wanted. Always returned calls and kept us up to date. Altogether can recommend them. We ... Read Full Review
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Janine
By : 'Kim'
Services : Sales( As a Buyer )
Sold price : £490
Would you recommend ? : Yes
Postcode : AL4
Would like to say a big thank you to all the team at Hamptons we brought a house through them and recieved great service nothing was to much trouble Especially Grant and Janine they sorted out any issues to make purchase smooth there excellent knowledge and professional skills were second to none... Read Full Review
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Laura
By : 'Deborah'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : AL1
I have been so amazed at Hamptons International's efficiency and professionalism. Laura went above and beyond which made the transition easier. The agency really makes the effort to please and deliver and for that I am so... Read Full Review
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Janine
By : 'Siva'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL1
My husband and I were extremely happy with the efforts put in by the Hamptons team in getting our house sold. They took over full responsibilities in getting the marketing and viewings done without any inconvenience to us. Our special thanks to Grant who negotiated with the buyers and Janine who... Read Full Review
Fees were acceptable
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By : 'JC'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : AL1
1.breach of tenancy agreement; by letting random contractors barge in on us, in the house, with the agency's keys, without any prior written consent or phone call whatsoever. 2. unkept promises; from first visit to move in date, related to cleanliness and repairs to be done before the... Read Full Review
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Grant
Kate
By : 'very'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL3
From getting the purchaser round the property to following up on legals, Hamptons St Albans (Barbara, Grant and Kate) did an excellent job. They were always on the ball and never let things slip. They communicated well to all sides, which always helps the... Read Full Review
market average
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Grant
Kate
By : 'Tami'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL1
My partner and I bought a house in St Albans a week ago from Grant and the team at St Albans Hamptons and we were very impressed with the service. They were very knowledgeable about the properties we viewed which is more than most estate agents in the area (most knew nothing at all which was very... Read Full Review
We were buying off then but we paid over asking price so sure the fees are well deserved
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By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL4
Hamptons International are a professional and respectful estate agents. They have successfully sold my house this year ( 2016 ) working with us through every stage of the process in order to help us move. We were in a long chain that required patience and calm negotiations that Hamptons... Read Full Review
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By : 'Tal'
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : No
Postcode : AL1
Please avoid this agent as a tenant at all costs. We had the same experience as another reviewer on this site in that they booked the checkout day later than needed so as to get an extra day's rent from us, we only realised this when they sent us the bill. Their recommended cleaners charge... Read Full Review
Exhorbitant
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By : 'LovingForests'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : 2QA
After one month speaking through e-mail and telephone to this branch informing them about the date we would like to start to let, our pets, etc we finally arranged a viewing to 3 potential Properties. The bad attendance immediately started when we arranged the viewing. They made us go back and... Read Full Review
No. The Agent could have been truthful, respectful, professional, ethic, etc