0% lettings valuation accuracy
50% lettings fee satisfaction
Jul 21,2014
Jul 21,2014
2
people found
this helpful
this helpful
I let my house out through Haart. i was a 1st time landlord and was assured the process would be a painless one! if only that was the case. Haart advertised my property and arranged the viewings as i wanted a fully managed service. after a viewing a couple wished to take on the property. Haart carried out the reference checks and all came back good!!! apparently!! after the initial 6 month contract where there were a few late payments but nothing major, the tenant requested a new longer contract, i agreed. as soon as the contract was signed he refused to pay anymore rent. as i was left paying a mortgage on a propert i couldn't live in and was recieving no income from my property i was forced to live in my car. i lived in my car for the full 6 months it took me to evict the tenant. all at great cost to myself financially, physically and mentally. once back in my house it transpires that the tenant never had a national insurance number and had already ran up thousands of pounds of debt! how then did he pass haarts referencing?? throughout the whole process i found most of the people i dealt with to be very rude!! i think its shocking that a company of this size can have such poor regards for people. the judge awarded in my favour and said that the deposit could be released to me as part of my rent, Haart took most of it as a management fee!! even though they were well aware that i was homeless and still trying to provide for my little girl!! an absolutely disgraceful company!!!
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Latest Reviews
1st Mar 2024
reviewed by 'RANSFORD'
21st May 2021
reviewed by 'Tarron'
Opening Hours
Address
Spicerhaart
32-34 High Street
Sutton
Greater London
SM1 1HF
0208 770 362
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £1,100 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 01,2024
Mar 01,2024
0
people found
this helpful
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Your support, kindness and very excellent and quick response had really made a lot in our home. Haart letting as a company have really got a brilliant, quick response and an excellent compliance officer like Lynna Proctor. A hard working and an experienced person like ...
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May 21,2021
May 21,2021
0
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Dreadful. They Manage the flat I rent. I have been asking for a broken window to be repaired for almost 70 days, a broken intercom and tap for almost 60 days. Many promises, little action. All the faults were present when they rented me the house. Unforgiveable ...
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Apr 10,2011
Apr 10,2011
2
people found
this helpful
this helpful
Incompetent in very manner....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Really sorry to hear about this. Please can you send the details to [email protected] as we'd like to investigate this further, particularly the issues you had with referencing.
Many thanks,
Melanie Smith, Customer Relations Manager.