100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Jul 16,2014
Jul 16,2014
0
people found
this helpful
this helpful
I have been renting from Riverdale for 2 years now. When we were shown around the property and signing the rent agreement (and handing over my cash of course!) they were very friendly and professional. Once they got their money everything changed, when we have called up about maintenance issues we have only been met with attitude by their staff mainly Janet who on one call said "Well that's what you get for renting!" she then went on to insult my wife's profession. On the standard 6 monthly inspections we were blamed for a range of issues whereas they completely overlooked major issues such as damp which we have told them about several times. Apparently sweeping leaves in the garden (during Autumn...) and a small front gate falling off the rotting wall in the front garden (which we were blamed for!!) is more important than sorting out damp! Whenever we have spoken to Janet we have been met by attitude and she gives of a sense that she is better than us.
Comment on agent fees
Fee's paid seem to be in line with other agents in the area - of course would like it to be cheaper! Rent PCM is also a fair price for the area and size of property,
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
18th Dec 2017
reviewed by 'Joseph'
6th Apr 2017
reviewed by 'sjc'
27th Aug 2016
reviewed by 'Aleksas'
16th Jul 2014
reviewed by 'IpswichRenter14'
Opening Hours
Address
Riverdale Estates
10 Wherry Lane
Ipswich
Suffolk
IP4 1LG
01473217600
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 67% | £375 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Dec 18,2017
Dec 18,2017
0
people found
this helpful
this helpful
Honestly the best experience I have had in almost a decade of renting. They were fast and efficient to do the referencing and paperwork, and really responsive throughout my tenancy.
The property I rented was previously occupied by a chain smoker, and there was a ...
read full review
read full review
Comment on agent fees
Agents fees are one of life's annoyances which thankfully will be banned soon. Riverdale's fees are in line with the going rate in the area.
Was this helpful?
Yes
Yes
Apr 06,2017
Apr 06,2017
0
people found
this helpful
this helpful
I will recommend riverdale to everyone I know. They were so helpful with both the rental and sale process of my flat, and I really appreciated their honesty and the excellent communication throughout. My only regret is that I didn't make the change over to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2016
Aug 27,2016
0
people found
this helpful
this helpful
Hi!
Aimee showed to us one flat around, but not acted professionally and politely. Was upset and nervous. And refused to shake hand, And it was unpleasant when Aimee decided to go and I thanked her and offered my hand, but instead of shaking it ...
read full review
read full review
What agent could do to change your mind?
Agent fees are quite good as I know it is 200 or 270 per couple.Attached Filesnbsp;
Comment on agent fees
Agent fees are quite good as I know it is 200 or 270 per couple.
Was this helpful?
Yes
Yes
Jul 16,2014
Jul 16,2014
0
people found
this helpful
this helpful
I have been renting from Riverdale for 2 years now. When we were shown around the property and signing the rent agreement (and handing over my cash of course!) they were very friendly and professional. Once they got their money everything changed, when we have called ...
read full review
read full review
Comment on agent fees
Fee's paid seem to be in line with other agents in the area - of course would like it to be cheaper! Rent PCM is also a fair price for the area and size of property,
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
