Rent Locally
3/5, 45 reviews
51% recommended
82% lettings valuation accuracy
62% lettings fee satisfaction
RentLocally.co.uk combines a personal approach to residential letting and property management in Scotland with a unique online system, designed to provide a high quality service to landlords and tenants. show more RentLocally.co.uk combines a personal approach to residential letting and property management in Scotland with a unique online system, designed to provide a high quality service to landlords and tenants.

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Latest Reviews

 View all Reviews 45
21st Jun 2024
reviewed by 'Danielle latin'
“I attempted to rent a property in new Cumnock. I earn £20k a month and the house was £700. We were ......”
8th Jan 2024
reviewed by 'A frrustrated tenant.'
“Extremely poor service and best to avoid.I've stayed in the flat since 2020. During this time, I put up with ......”
23rd Dec 2023
reviewed by 'KE'
“Having been a landlord for may years and been with RentLocally for some considerable time, I have benefited in many ......”
21st Dec 2023
reviewed by 'JK'
“I used to rent a flat through RentLocally, so when I decided to rent out my own property, they were ......”
20th Dec 2023
reviewed by 'Craig'
“Had a great experience with RentLocally. Super from start to finish. Couldn't think of a better agent. Ross Leiper and ......”
31st Aug 2023
reviewed by 'Cameron'
“Used RentLocally in the past and they were a great help to us!...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 82% 62% £425 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 12 15 0 0 0 0 0 7
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
My deposits scheme Property Redress Scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

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Rent Locally Branches (view all 10)
Bathgate, EH48
Clackmannanshire, FK10
East Lothian - David Todd, EH41
Edinburgh, EH10
Edinburgh & Fife - Linda Harcus, EH1
Lanark, ML11
Lanarkshire, ML3
Lochaber Argyll and the Isles West Property, PA34

“Never believe a word they say to you in person ......”

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Aug 04,2015
Minithumbdown
By: 'Anon'
Aug 04,2015
2 people found
this helpful
Never believe a word they say to you in person or on the phone. Make sure you have everything in writing (and I mean everything) before agreeing to anything. Their customer service is appalling, rude e-mails, not replying to e-mails. Their emergency service took two ...
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“My wife and I moved from Inverness to East Lothian ......”

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Jul 24,2015
Minithumbdown
By: 'DWJ'
Jul 24,2015
7 people found
this helpful
My wife and I moved from Inverness to East Lothian and made the mistake of renting a property from these cowboys. We were assured that it was a long term let as it was a companies investment rather than someone's house. As soon as we ...
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“I was interested in renting a flat from the agency ......”

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May 27,2015
Minithumbdown
By: 'Justyna'
May 27,2015
3 people found
this helpful
I was interested in renting a flat from the agency but the service I received resulted in me leaving without even seeing the flat. The lady on the phone was fairy polite however could not tell me when I can view the property. When I ...
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What agent could do to change your mind?
Could show up on time or at least call to inform he can't make it !
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“I have been letting property for 15 years now and I ......”

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Apr 02,2015
Minithumbup
Staff profile picture
John
By: 'Mr'
Apr 02,2015
1 people found
this helpful
I have been letting property for 15 years now and I can honestly say that this company has great assets that other letting agents can learn from, basics from being quick to answering phone calls to even faster to returning your calls with the answers you ...
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“Very poor customer service. They wasted our time and money. ......”

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Apr 01,2015
Minithumbdown
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Lindsay
By: 'Boyko'
Apr 01,2015
3 people found
this helpful
Very poor customer service. They wasted our time and money. We had to call them several times and ask to speak to the manager only to find out that the current tenant had cancelled the viewing. The manager just informed us of the cancellation and ...
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“Extremely disappointed that rent locally cannot manage their clients to ......”

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Jan 12,2015
Minithumbdown
By: 'David'
Jan 12,2015
3 people found
this helpful
Extremely disappointed that rent locally cannot manage their clients to pay their share of communal repair bills. Has now been over a year that monies are outstanding....
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“I was really happy with the service that was provided ......”

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Oct 10,2014
Minithumbup
By: 'Bonnie'
Oct 10,2014
0 people found
this helpful
I was really happy with the service that was provided especially because we had laurie helping us with what ever we needed she was always an email away and was very clear on everything we needed to do couldn't be an happier with the house ...
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“I clearly cannot recommend rent locally. This company is friendly ......”

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Oct 01,2014
Minithumbdown
By: 'Ticked'
Oct 01,2014
5 people found
this helpful
I clearly cannot recommend rent locally. This company is friendly when they meet you, even when they visit your rented property. They will say everything is fine, but afterwards they will start to complain and make a real hassle out of everything. If you rent ...
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What agent could do to change your mind?
The agent should be honest, if there is a problem do not be nice when visiting the property and later on complain by email. If agent visits property before I leave, should give clear criteria about what should be put in order. If I as a tenant have a problem with the provided furniture, I do not want to discuss twenty times and send photos over photos of broken, stained and dirty furniture before I get it replaced. The agent gets paid by the landlord, so he should do a good job maintaining the property in a good order and not use the landlord as an excuse for his unabilities. The company should make clear that information is passed from one agent to the next if one goes on vacation, so that I do not need to explain again and again what the problem is.
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“The staff were very helpful and their attitude towards the ......”

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Apr 28,2014
Minithumbup
Staff profile picture
Lyndsay
Staff profile picture
Liz
By: 'suma'
Apr 28,2014
0 people found
this helpful
The staff were very helpful and their attitude towards the customers were excellent.They are reliable, approachable , understandable and punctual....
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“Our first time renting , Liz Currie property manager was excellent , ......”

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Mar 24,2014
Minithumbup
Staff profile picture
Liz
By: 'Louise'
Mar 24,2014
0 people found
this helpful
Our first time renting , Liz Currie property manager was excellent , Liz could not of been more helpful , nothing was to much trouble for her , all our questions were answered with ease & the property was excellent , we had to terminate our rental agreement quicker than expected & ...
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“Rentlocally took all the hassle out of renting my property ......”

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Feb 28,2014
Minithumbup
By: 'Heather'
Feb 28,2014
0 people found
this helpful
Rentlocally took all the hassle out of renting my property making sure all the boxes had been ticked and all the official stuff taken care of. There now seems so many rules and regulations that it is nice that a reputable company like Rentlocally is ...
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“I suppose that Liz made the whole process easy and ......”

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Feb 14,2014
Minithumbup
Staff profile picture
Liz
By: 'J'
Feb 14,2014
0 people found
this helpful
I suppose that Liz made the whole process easy and that nothing was too much trouble whereas in the past using other agents the process always seemed more complex than necessary...
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“I have just rented out my first property through Rent ......”

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Jan 06,2014
Minithumbup
By: 'Allan'
Jan 06,2014
0 people found
this helpful
I have just rented out my first property through Rent locally and from day one I have found their service totally hassle free. My property was rented in less than 2 weeks from going on the market. I found them very professional and very easy to ...
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“My flatmates and I rented a property with Rent Locally ......”

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Sep 16,2012
Minithumbdown
By: 'Saah'
Sep 16,2012
4 people found
this helpful
My flatmates and I rented a property with Rent Locally from August 2011-August 2012. It is fair to say that they have made me very very upset, and I feel that they have robbed me of £102 for unfair cleaning charges. During our stay we had to ...
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What agent could do to change your mind?
They could not have charged us ‚£102 in unfair charges in the first place.
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“WARNING - DO NOT RENT WITH THIS AGENCY!!! I recently ......”

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Sep 05,2012
Minithumbdown
By: 'ailandy'
Sep 05,2012
12 people found
this helpful
WARNING - DO NOT RENT WITH THIS AGENCY!!! I recently moved out of a rental flat I had with Rent Locally, and they deducted a £200 cleaning bill from my deposit, which I am still trying to get back from them. The flat was in a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:54 PM 15/02/2024 by allAgents

Awards won by Rent Locally

Regional Awards won by Rent Locally

Individual Branch Awards

Edinburgh, EH10



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