Reiss-Samuels
4.4/5, 187 reviews
84% recommended
79% sales valuation accuracy
77% sales fee satisfaction
60% lettings valuation accuracy
88% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 187
28th Nov 2024
reviewed by 'Landlord E14'
“Landlord review management, really pleased with the service I receive from this office i found them very approachable and understanding ......”
17th Oct 2024
reviewed by 'Elly'
“Great service from the start. I contacted the letting agent via zoopla and they answered and booked me in the ......”
6th Sep 2024
reviewed by 'Donna'
“Satnam Gill is a fine example of how an agent should be.Second year my daughter rented a property in ......”
21st Apr 2024
reviewed by 'Kira winters'
“Excellent service from sending a email via the site rightmove up to the date the contract tenancy agreement was signed ......”
20th Apr 2024
reviewed by 'B Pankaj'
“I have recently been dealing with a guy called Sat. He has been so unbelievably helpful, professional, knowledgeable, attentive and ......”
10th Apr 2024
reviewed by 'Abiola'
“successfully renewed the tenancy for my daughter for another 12 months. As a guarantee/guarantor on the lease it worked out ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 79% 77% £0 £0
Lettings 60% 88% £495 £4,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 2 135 15 0 0 2 0 4 12
Areas covered
  • E14
Address

12 Tiller Road
Canary Wharf,London
Greater London
E14 8PX
020 3189 2621

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 00:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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“Dealt with satnam just moved into a a property in ......”

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Jan 29,2018
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Satnam
By: 'Pam'
Jan 29,2018
2 people found
this helpful
Dealt with satnam just moved into a a property in mud chute had a excellent experience with this company will use them again if we rent again Loads of thanks sat...
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Comment on agent fees
Good
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“A big thank you to Emma and Satyam for all ......”

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Jan 29,2018
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Satnam
By: 'Eva'
Jan 29,2018
1 people found
this helpful
A big thank you to Emma and Satyam for all the hard work o er the past week we have moved Into a flat in pan p I found Sat to be the most helpful guy I have ever met very professional Superb service superb ...
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Comment on agent fees
Great
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“Dear renters we are 5 ravensbourne students that have just moved ......”

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Jan 15,2018
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Sat
By: 'Arun'
Jan 15,2018
1 people found
this helpful
Dear renters we are 5 ravensbourne students that have just moved into a 5 bedroom townhouse in ironmongers place in isle of dogs the property is cleaned to a very high standard and within easy access to North Greenwich where we study So glad to find a ...
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Comment on agent fees
Very good
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By: satnam Gill
Jan 15, 2018
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Dear Arun Pleasure dealing with you all ...

“Merry Christmas and a happy new year to all the ......”

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Dec 27,2017
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Satnam
By: 'Mr'
Dec 27,2017
1 people found
this helpful
Merry Christmas and a happy new year to all the team at Reiss-Samuels We have moved into a lovely 1 bed in pan peninsula a few days ago Sat really pushed this deal through and made sure we moved in before Xmas he has been brilliant ...
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Comment on agent fees
Very good
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“Hi I dealt with reiss-samuels last month I was searching ......”

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Nov 01,2017
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Satnam
By: 'Simon'
Nov 01,2017
0 people found
this helpful
Hi I dealt with reiss-samuels last month I was searching for a 3 bed property to rent around the south quay dlr area they were extremely helpfully unlike other agents who just showed me anything and everything. They offered me properties within my budget and the ...
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Comment on agent fees
Good
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“Honestly this company is terrible- no information, communication is absolutely ......”

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Oct 08,2017
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Satnam
By: 'Unhappyexrenter'
Oct 08,2017
2 people found
this helpful
Honestly this company is terrible- no information, communication is absolutely abysmal. Several times we were accused of not sending documents when they had been sent. Prices were higher than usual, Satnam is absolutely useless. Would never go through them again. Additionally, their office is in ...
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Comment on agent fees
Bad. For student rent they are per person and very high.
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By: Reiss-samuels
Oct 10, 2017
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Good morning Reiss-Samuels email all prospective tenants in regards to paperwork that is required before deposit is paid clearly indicating what documents are required if tenants or guarantors don't follow procedure then problems will occur If you had felt the rental prices were above your budget you should of viewed property at a lower budget Regarding the signposting we have reception area apologies if you felt there was not a big reiss-samuels banner covering the building Regardin ...

“Hi my Name is Jonathan, and I am a Kings ......”

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Aug 19,2017
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Satnam
By: 'Jonathan'
Aug 19,2017
0 people found
this helpful
Hi my Name is Jonathan, and I am a Kings College Student . I had approached Reiss-Samuels for my university accommodation. I had been offered a good deal from Mr Satnam Gill about the property and i was also given financial and maintenance advice before the ...
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Comment on agent fees
Good
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“A big thank you to reiss samuels for all there ......”

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Aug 15,2017
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Satnam
By: 'Sharon'
Aug 15,2017
0 people found
this helpful
A big thank you to reiss samuels for all there hard work, yes I have to admit at one point I didn't think we would cross the line with the references as my previous landlord was not responded however Emma was marvellous We have move ...
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Comment on agent fees
Reasonable
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By: satnam Gill
Aug 16, 2017
View all comments (1)
Dear Sharon thank you being so well organised with your paperwork all the best ...

“**I personally dealt with these guys and I can tell ......”

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Aug 14,2017
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Satnam
By: 'remembermesatnam'
Aug 14,2017
8 people found
this helpful
**I personally dealt with these guys and I can tell you to this day they have some money that is mine and my fellow housemates'. We found another place luckily, but while with reiss-samuels and satnam, we were bullied, we were hounded and we were ...
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Comment on agent fees
fees were reasonable, however they're thoroughly non-refundable, even after the agreement eventually ends (it will, he becomes as aggressive and forceful as you've heard he does)
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By: satnam Gill
Aug 16, 2017
View all comments (3)
I don't no what your referring to so should you wish to make a complaint contact [email protected] or contact the property ombudsman Have a good day ...

“Rarely answered our emails. Arranged a viewing on a property ......”

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Apr 28,2017
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Satnam
By: 'Student216'
Apr 28,2017
9 people found
this helpful
Rarely answered our emails. Arranged a viewing on a property and he never even turned up. We all rang him multiple times but he never answered. We haven't heard from him or the agency since, despite emailing and complaining about the situation....
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“Superb service I have just rented a four bedroom house ......”

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Feb 15,2017
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Satnam
By: 'Davinder'
Feb 15,2017
0 people found
this helpful
Superb service I have just rented a four bedroom house in Manchester road I dealt with Sat he has been very helpful in the process of house hunting. He was proactive from the start and offered to show us multiple properties in one go. He ...
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Comment on agent fees
Very Reasonable.
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“Dealing with reiss-samuels has been a breath of fresh air, ......”

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Jan 22,2017
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Satnam
By: 'Mandy'
Jan 22,2017
0 people found
this helpful
Dealing with reiss-samuels has been a breath of fresh air, I have had a very bad experience with my previous letting agent. I found a suitable apartment in south quay and must say there were no problems regarding any hidden costs,...
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Comment on agent fees
good
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“I contacted Satnam at Reiss-Samuels and Satnam who I found ......”

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Oct 25,2016
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By: 'Julie'
Oct 25,2016
2 people found
this helpful
I contacted Satnam at Reiss-Samuels and Satnam who I found was a really polite helpful person with excellent customer service and very well presented. He was always in touch re my search, emailed me properties as soon as they came on to the market and ...
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Comment on agent fees
Very good
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“When Satnam first started to show us around houses he ......”

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Oct 22,2016
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Satnam
By: 'londonstudent'
Oct 22,2016
12 people found
this helpful
When Satnam first started to show us around houses he was polite and well-mannered, the moment we sent him the deposit this changed. He would ignore our calls, be rude and threatening when we did manage to contact him and even called us after we ...
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“We are 3 guys that's have moved over from the states ......”

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Oct 19,2016
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Satnam
By: 'Jklien'
Oct 19,2016
1 people found
this helpful
We are 3 guys that's have moved over from the states to start our new jobs in Canary Wharf Satnam Gill is a very passionate, hard working individual and a professional when its finding myself and my colleges a 3 bedroom flat in canary wharf . It was ...
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“It saddens me to have to start any review in ......”

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Sep 23,2016
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Satnam
By: 'Student'
Sep 23,2016
9 people found
this helpful
It saddens me to have to start any review in this way, but I urge any prospective tenants to avoid Reiss-Samuels like the plague. We dealt with Satnam Gill - who seemed perfectly alright throughout our multiple viewings, but the second we handed over a ...
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Comment on agent fees
Generally steep but not unreasonable, although in this situation the agent proved himself to be worth not even a scrap of paper.
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By: emma
Oct 03, 2016
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All complaints are dealt with by emailing [email protected] ...

“We dealt with reiss-samuels regarding booking a 5 bedroom house in ......”

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Sep 19,2016
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By: 'Jasmine'
Sep 19,2016
1 people found
this helpful
We dealt with reiss-samuels regarding booking a 5 bedroom house in ferry Street, we booked the property back in April and have just moved into the house, as we are all new to this we have been told some nightmare stories about estate agents From the ...
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Comment on agent fees
Good
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“Hi dealing with Satnam at reiss Samuels has been a ......”

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Sep 18,2016
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Satnam
By: 'Peter'
Sep 18,2016
1 people found
this helpful
Hi dealing with Satnam at reiss Samuels has been a pleasure we have just arrived in the country from Dubai and are starting work tomorrow within the space of 2 days he worked with usbgotballbreferences completed within 24 hours and got us moved in and checked in ...
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Comment on agent fees
Good
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“I had dealings with this estate agent a while ago ......”

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Sep 11,2016
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Satnam
By: 'ST123456'
Sep 11,2016
9 people found
this helpful
I had dealings with this estate agent a while ago but have only recently felt compelled to make my experience public. Myself and my housemates were in search of a 5 bedroom property in the Isle of Dogs area. After finding a number of interesting properties ...
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“I dealt with satnam from reiss-samuels who i found extremely ......”

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May 03,2016
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Satnam
By: 'Steve'
May 03,2016
1 people found
this helpful
I dealt with satnam from reiss-samuels who i found extremely professionally, we are looking for a short term let and found a lot of agents were charging extortionate prices, we were only looking for a short term rental he listened to my criteria he I ...
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“I am a first year student who contacted the company ......”

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Apr 30,2016
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Satnam
By: 'student2016'
Apr 30,2016
12 people found
this helpful
I am a first year student who contacted the company in the autumn term of 2015 to discuss the market for a rental property for the academic year from September 2016. I dealt with Satnam and found him to be rude, unprofessional and did not seem to ...
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Comment on agent fees
Thankful we never got this far.
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By: student2016
May 13, 2016
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This is not a malicious email it was the truth, why else would I bother taking the time to write this review? I didn't complain to you as Satnam was the only contact number I had. I didn't see the point it complaining to your company when there are many other agents I can use instead. Why would I want to deal with a company who employs such rude employees? ...

“I would like to share my outstanding and great experience, ......”

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Oct 29,2015
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Satnam
By: 'Belinda'
Oct 29,2015
1 people found
this helpful
I would like to share my outstanding and great experience, where i recently moved into a 1 bedroom apartment in new providence wharf area. I am extremely pleased by the excellent and quick & smooth turnaround service received from Satnam. No doubt I would most certainly recommend ...
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Comment on agent fees
Accurate and spot on fees
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“I have been a contractor in the IT space for 5 ......”

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Oct 28,2015
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Nathan
By: 'Nathan.Cohen21'
Oct 28,2015
0 people found
this helpful
I have been a contractor in the IT space for 5 years now, most of my contract work is the Canary Wharf area. In my career, I have never seen such a professional service when it comes to a letting Agencies, Reiss Samuels are efficient, transparent ...
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Comment on agent fees
purely transparent!!
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“Dealing with Riess Samuels was the most easy, calm and ......”

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Oct 09,2015
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Sat
By: 'Josh'
Oct 09,2015
0 people found
this helpful
Dealing with Riess Samuels was the most easy, calm and professional experience I've come across. Right from the start Sat was more than helpful finding me a more than perfect flat. Throughout the process he was quick in responding to any questions I had. Even ...
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Comment on agent fees
Very reasonable giving the service I received
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“We dealt with Sat throughout our agreement of tenancy, and ......”

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Sep 29,2015
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Satnam
By: 'Chris'
Sep 29,2015
0 people found
this helpful
We dealt with Sat throughout our agreement of tenancy, and he was both thorough and supportive throughout the process. Most importantly, though, Sat was both approachable, and immensely communicative at all times - responding to calls and emails, and giving us relevant information, whenever necessary....
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“Just moved into a 1 bedroom apartment in new providence wharf ......”

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Sep 25,2015
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Satnam
By: 'Bhupinder'
Sep 25,2015
1 people found
this helpful
Just moved into a 1 bedroom apartment in new providence wharf the service we received from Satnam from absolutely brilliant the whole procedure went very smoothly unlike previous experiences I had from other agents over the last few years I would most certainly and highly recommend ...
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“We are a group of 5 professionals that have moved into ......”

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Sep 24,2015
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Satnam
By: 'samantha'
Sep 24,2015
0 people found
this helpful
We are a group of 5 professionals that have moved into a lovely townhouse in isle of dogs, from the moment we initially called up to the time we moved in the property the service from reiss-samuels was brilliant although there was a lot of paperwork ...
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Comment on agent fees
Fees were ‚£200 each as we required guarantors very reasonable
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“New to area and rang twice trying to arrange viewings. ......”

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Jan 14,2015
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By: 'Canary'
Jan 14,2015
3 people found
this helpful
New to area and rang twice trying to arrange viewings. First call, guy said he would call me back but he never did. Second call to office has not been returned. I am now using other agents for letting enquiries as I'm not confident that ...
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What agent could do to change your mind?
A professional and competent agent returns calls and deals with matters quickly, efficiently and courteously.
Attached Filesnbsp;
Comment on agent fees
N/A
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“I booked a flat viewing for a 4 bed at the ......”

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Sep 26,2014
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By: 'Just'
Sep 26,2014
5 people found
this helpful
I booked a flat viewing for a 4 bed at the end of the 'Isle of Dogs' over the phone with Sat scheduled within an hour of when I made the call on the eve of 22nd September 2014. I asked for the specific address so that ...
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What agent could do to change your mind?
Since Sat still works at this company I'll be steering clear of any business involving them, the day he gets sacked is the day I'll reconsider dialing to make a booking.
Attached Filesnbsp;
Comment on agent fees
Never was given the chance to get this far because of Sat.
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“I found Reiss Samuels to be most helpful in finding ......”

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Nov 27,2013
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Alex
By: 'Alex'
Nov 27,2013
0 people found
this helpful
I found Reiss Samuels to be most helpful in finding me a property within my price range to rent, I highly recommend these friendly professionals to find a property for even the most fussy client! Will definitely use them again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:08 PM 13/05/2016 by Satanam

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