79% sales valuation accuracy
77% sales fee satisfaction
60% lettings valuation accuracy
88% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 187
28th Nov 2024
reviewed by 'Landlord E14'
17th Oct 2024
reviewed by 'Elly'
6th Sep 2024
reviewed by 'Donna'
21st Apr 2024
reviewed by 'Kira winters'
20th Apr 2024
reviewed by 'B Pankaj'
10th Apr 2024
reviewed by 'Abiola'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 79% | 77% | £0 | £0 |
| Lettings | 60% | 88% | £495 | £4,550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 2 | 135 | 15 | 0 | 0 | 2 | 0 | 4 | 12 |
Areas covered
- E14
Address
12 Tiller Road
Canary Wharf,London
Greater London
E14 8PX
020 3189 2621
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Nov 06,2019
Nov 06,2019
0
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Myself, Jody and Tina would like to leave a nice review for Reiss-Samuels especially Sat. Very happy that the landlord agreed to throw in parking due to Sat's powers of persuasion.
I do feel the landlord is asking way to much for this house however ...
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Nov 02,2019
Nov 02,2019
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Superb service from Mr Gill, me and 2 of my friends have been searching for a 3 bed in isle of dogs
Mr Gill showed us a few proeprties in the isle of dogs.
Due to our late evenings at work it was difficult for a agent ...
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Nov 01,2019
Nov 01,2019
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Thanks Reiss-Samuels for your helper have moved into our new apartment in Canary Wharf
Keep up the great work guys...
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Oct 29,2019
Oct 29,2019
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Satnam Gill provided outstanding service and was incredibly helpful throughout the whole process!
I would strongly recommend the company to all those in the local area....
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Oct 21,2019
Oct 21,2019
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A big thank you to sat, we have rented a place in mayfair,
Very smooth process, met the landlord today very accommadating...
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Oct 21,2019
Oct 21,2019
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Where do I start,
We paid a 1 week booking deposit in September and within 4 days all the references were completed
We are 3 students at Greenwich university and due to issues on numbers moving in we looked for a property very late.
I cannot explain the ...
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Oct 17,2019
Oct 17,2019
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Very professional company I dealt with Emma and satnam throughout the start of the tenancy
Would use again
Thank you both of you...
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Oct 16,2019
Oct 16,2019
0
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Hi Reiss-Samuels
Would absolutely recommend.
Professional, dedicated and friendly that valued our rental property much higher than other agents. They got us the asking price £450per week in less than a week
Superb work look forward to tenants moving in finally after several months of ...
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Oct 16,2019
Oct 16,2019
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I gave 5 stars because I was impressed extremely impressed with lettings procedure. I have moved into a 2 bed apartment in isle of dogs E14 I dealt with Satnam and Emma.
The references procedure took quite a long time due to my employer being on holiday, ...
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Sep 19,2019
Sep 19,2019
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Satnam was very helpful when we needed to check in, I appreciated him accommodating our needs during the process.
However I did not have a good experience with Emma, huge misunderstanding in our email correspondence and often didn't get clear replies form her....
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Sep 11,2019
Sep 11,2019
0
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We are students and this is our first time renting a property. Overall the service from Reiss-Samuels was good, on occasion there were aspects of the process that we didn't completely understand, as this was our first time renting. We dealt with Emma mostly, she ...
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Sep 10,2019
Sep 10,2019
0
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Quite easy to do all paperwork.
The staff are very Amicable.
Quick to reply.
All the information was provided very factually. Out of all the places we looked, the place wgere we where given the best information about renting....
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Sep 09,2019
Sep 09,2019
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Emma was very quick to responding my emails. She answered all the questions that I had as well which I loved....
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Sep 06,2019
Sep 06,2019
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For the most part, it was easy to communicate primarily through email although occasionally it was difficult to get hold of someone in a timely manner....
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Sep 06,2019
Sep 06,2019
0
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I believe the process was successful and pleasant. I do however feel there was the occasional misunderstanding and confusion of what to send. We did get all the information we needed and we're answerved quickly and officiantly. I do say this was helpful and guided ...
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Jun 28,2019
Jun 28,2019
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We have moved into a apartment in ambassador square we are delighted with the property and the whole process was very straight forward with this company however my poor friends who were also looking to move into the same development were not offered the property ...
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Mar 10,2019
Mar 10,2019
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A huge thank you to Reiss-Samuels for there hard work and extreme professionalism
We moved into ambassador square the property is amazing
Superb service 10/10 have recommended our other friends to go through this company...
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Comment on agent fees
Great
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Mar 02,2019
Mar 02,2019
0
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Prompt to reply to emails, very helpful and the team goes out of the way to resolve and issues and makes our time in London a pleasant experience...
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Comment on agent fees
Good
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Jan 28,2019
Jan 28,2019
0
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We are students moved in a lovely property in ferry street love the gym and pool the service we received from Satnam and Emma
surprised to see negatives reviews on here about reiss-samuels they were very professionally dealing with 5 tenants and our guarantors
we love ...
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Comment on agent fees
good
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Jan 28, 2019
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(1)
Hi Rob,
Hope your well, it was a pleasure dealing with you all. Thank you for being very well organised with paperwork Wish you all the best with your new property, we are a phone call away should you need anything
Kind regards
Satnam ...
Dec 17,2018
Dec 17,2018
0
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Huge thank you to Satnam, I have rented a one bedroom apartment in Pan Peninsula South Quay on a long term contract, moved in this weekend perfect timing just before Christmas, superb service from Reiss-Samuels most certainly would use them again...
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Comment on agent fees
Good
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Dec 17, 2018
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(1)
Good afternoon,
Hope your settling in well in pan peninsula and a merry Christmas to you ...
Dec 10,2018
Dec 10,2018
6
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So after a random google search on Satnam 2 years after graduation I was shocked to see how many 5 star reviews he has received and can only presume these are from older working individuals working in Canary Wharf and whom he respects/ probably intimidated by. Anyways- ...
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Jan 11, 2019
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In response to my email on the 17th December I can confirm we have had no contact from the person who wrote this review or Sophia who commented so just malicious reviews which are not true
Should you have any issues with the dealing with a letting agent or individual surely you would made a official complaint either to the property ombudsman, Reiss-Samuels or the landlord.
If this was genuine issue then contact the property ombudsman or contact myself on [email protected] or not ...
Nov 19,2018
Nov 19,2018
1
people found
this helpful
this helpful
Great service from the start, the first call to the time me and my partner moved in brilliant company would most certainly recommend to anyone looking to rent to use these guys...
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Comment on agent fees
good
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Nov 22, 2018
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(1)
Hi Terry,
Wish you all the best with your new rental property ...
Nov 06,2018
Nov 06,2018
1
people found
this helpful
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Just moved into a lovely apartment in docklands, having dealt with Reiss Samuels a few years I was sure to go back to them once again gave a brilliant one to one service to myself and house mates, I would like to comment I feel ...
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Comment on agent fees
Good
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Nov 06, 2018
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(1)
Dear Olivia
Thank you for a fantastic review of our services. We endeavour to ensure that our services and communication levels are of the highest order as we try to limit the stress our clients feel, and make sure the process is as smooth as possible. We are pleased you found us honest and reliable and we wish you the best of luck with your new property. Kind Regards, Reiss-Samuels ...
Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
Firstly I would like to say a big thank you to satnam for his patience with my gurantor.
I feel had satnam not got involved with the reference procedure I would not be sitting in this nice apartment
I do feel Emma collins was extremely ...
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Comment on agent fees
Good
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Nov 29, 2018
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(1)
Dear Paul
Hope your well and have settled in well in your property, thank you for the review, please do take into consideration that emma has a job to do and progress references through to completion
Will be in touch soon ...
Oct 09,2018
Oct 09,2018
2
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Evening
I have been recommend by a close friend to rent my properties via reiss samuels lettings
Satnam come round to meet me and within 5 days they had secured a suitable tenant for my apartment in the landmark tower
Tenant has been checked in today ...
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Comment on agent fees
Very good 7% full management
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Oct 09, 2018
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Dear Penelope,
Thank you for the review and thank you for giving us the opportunity to rent out your apartment in the landmark
Will be in touch ...
Oct 08,2018
Oct 08,2018
13
people found
this helpful
this helpful
I would like to formally complain about Satnam Gil and Reiss Samuels.
Whilst looking for a 4/5 bed house in Isle of Dogs, we had 2 viewings booked. One with Reiss Samuels and one with Bentley Matthews. As it transpired, the viewings were in fact for the ...
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Comment on agent fees
bad
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Oct 10, 2018
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John
We received a reservation deposit for immediate move in before you paid however this did not go through just before the contract start date as mentioned in the previous email, if you still do not understand this please come into the office to meet me and I am more then happy to discuss this with you
Both myself and the landlord don't understand why you have made a complaint after 12 months after Satnam has told you that there was another offer
Satnam Gill is the director of Reis ...
Sep 24,2018
Sep 24,2018
1
people found
this helpful
this helpful
Finally moved into a house in ironmongers place E14 the reference procedure took a few weeks a few weeks to conclude my previous landlord was a nightmare to get hold of, Reiss-Samuels were extremely patient with us and a big thank you to Sat Gill ...
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Sep 24, 2018
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Hi Mandeep,
Wee finally got there all the best with your move and enjoy your trip to France ...
Sep 24,2018
Sep 24,2018
1
people found
this helpful
this helpful
Me and 2 house mates have just moved into a 3 bed in isle of dogs, we left it late to find a apartment but Sat was very helpful and found us a suitable apartment with direct river views the process went very well and smoothly thanks ...
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Comment on agent fees
Reasonably priced agent fees
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Jul 01,2018
Jul 01,2018
1
people found
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Excellent company overall we are delighted to have dealt with this company from the moment we arranged a viewing to the time contracts were signed the whole procedure was really good
Admin reference fee was a bit steep I felt however you get what you ...
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Jun 19,2018
Jun 19,2018
4
people found
this helpful
this helpful
Very petty! After expressing interest in a property via Gumtree, I found out it was from Reiss-Samuels. After finding out, I expressed how I am no longer interested in viewing properties from this agent due to past passive aggressive messages due to me not replying ...
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Jun 21, 2018
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Good afternoon Esther
We wish you all the best with your property search ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:08 PM 13/05/2016 by Satanam
