100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
99% lettings fee satisfaction
Rayners have been a part of the Hackney landscape since 1989. From humble beginnings we have grown into a well established and respected property management company and estate agents.Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. ...
show more
Rayners have been a part of the Hackney landscape since 1989. From humble beginnings we have grown into a well established and respected property management company and estate agents.
Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. Rayners deal exclusively with property in the Hackney area and we feel that we can be considered the experts in this area
Rayners provide comprehensive property management and estate agency services. The owners are hands on and between them have over 50 years’ worth of experience in the Hackney property market.
We take our business and your property seriously. We are members of the Association of Residential Lettings Agents (ARLA) and the National Association of Estate Agents (NAEA). We register all deposits with the Dispute Service (the Tenancy Deposit Scheme) and are members of the Property Ombudsman (the redress scheme for complaints); the Client Money Protection and the Anti Money Laundering Schemes.
Although we manage hundreds of properties we pride ourselves on the personal service we provide to our landlords, tenants, vendors and purchasers. Rayners deal exclusively with property in the Hackney area and we feel that we can be considered the experts in this area
Rayners provide comprehensive property management and estate agency services. The owners are hands on and between them have over 50 years’ worth of experience in the Hackney property market.
We take our business and your property seriously. We are members of the Association of Residential Lettings Agents (ARLA) and the National Association of Estate Agents (NAEA). We register all deposits with the Dispute Service (the Tenancy Deposit Scheme) and are members of the Property Ombudsman (the redress scheme for complaints); the Client Money Protection and the Anti Money Laundering Schemes.
Latest Reviews
View all Reviews 66
18th Oct 2024
reviewed by 'Conor'
1st Oct 2024
reviewed by 'Nathalie and Tim'
23rd Aug 2024
reviewed by 'Clive Robson'
23rd Aug 2024
reviewed by 'Alex'
23rd Aug 2024
reviewed by 'Clive Robson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £325,000 | £825,000 |
| Lettings | 92% | 99% | £530 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 40 | 3 | 3 | 0 | 4 | 0 | 3 | 2 |
Areas covered
- E1
- E2
- E3
- E5
- E6
- E7
- E8
- E9
- E10
- N16
Address
2a Median Road
Hackney,London
Greater London
E5 OPL
020 8986 4415
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jul 27,2020
Jul 27,2020
0
people found
this helpful
this helpful
As landlords, we have had excellent service from Rayners for many years. In our most recent let, just completed, they have been particularly helpful during the difficult circumstances following the lockdown. They have acted quickly and efficiently, frequently 'going the extra mile' to assist us. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2020
Jul 09,2020
0
people found
this helpful
this helpful
I have rented with Rayners for over 20 years.
These guys are true professionals. Any issues have been dealt with swiftly and efficiently.
I cannot recommend enough.
Thank you David, Allen and Dennis....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08,2020
Jun 08,2020
0
people found
this helpful
this helpful
I've lived in London for 7 years, changed home and agency 4 times and Rayners has been without a doubt the best agency I've dealt with. Anyone renting in London knows that having a good relationship with your agent or landlord is crucial in avoiding headaches, but ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30,2020
Mar 30,2020
0
people found
this helpful
this helpful
I rented through Rayners for 1.5 years. They are very supportive and quick to solve any issues. Darren was always responsive, helpful and efficient....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2020
Mar 05,2020
0
people found
this helpful
this helpful
A lot of letting agencies in London are awful but not Rayners. We rented for one year with no problems at all. They were always helpful and responsive, by far the best lettings agent I've used in London. Thank you again Denis!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2019
Oct 31,2019
0
people found
this helpful
this helpful
Rayners made our experience renting a lot easier !
All members of staff were easy to get in touch with, and willing to answer any questions we may have had no matter how small. Darren was the main agent for our letting, and went above and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2019
Oct 29,2019
0
people found
this helpful
this helpful
I met with a number of agents to let my property prior to selecting Rayners. Darren and Rayners were by far the most professional, personable and informative team I had met. They remained in touch regularly to see how I was getting on, but also ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 23,2019
Oct 23,2019
0
people found
this helpful
this helpful
I have recently rented a property from Rayners and the experience I have had with them has always been consistent, honest and positive.
They have been very professional and show courtesy in all the interactions I have had with them and they are very understanding, ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2019
Oct 08,2019
0
people found
this helpful
this helpful
I rented with Rayners for many years and never once encountered a bad experience. They were continually fair and considerate to our needs, and always did their upmost to help us when times were a little tough...A great team of professionals (with a good ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2019
Oct 02,2019
0
people found
this helpful
this helpful
I rented with Rayners for over a year and a half and had a great experience. They were reasonable and accommodating when one of the other tenants left midway through a tenancy, making sure they were fair and did the most to ensure none of ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2019
Sep 03,2019
0
people found
this helpful
this helpful
We rented through Rayners whilst our house was undergoing extensive renovation.
We always found them polite, helpful and responsive.
They helped to arrange a flexible contract with our landlord after 6 months to allow us to move out when our work was completed without worrying about ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2019
Sep 03,2019
0
people found
this helpful
this helpful
I rented through Rayners for only a short period (6 mths) and Alan, Denis and Darren were fab agents. They were responsive, dealt with any questions and issues quickly and professionally and the whole relationship was very smooth. Would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2019
Aug 27,2019
0
people found
this helpful
this helpful
Excellent Estate / Lettings agents - The team at Rayners looked after us very well while we rented from them in Clapton, they are very responsive and friendly and I cannot fault them at all. Very highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
We rented a property through Rayners for 9 years, and they are by far the best estate agents we've encountered in London. They were unfailingly helpful and fair, dealt with any issues efficiently and were a pleasure to communicate with.
We will miss dealing with them ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
We rented through Rayners for 2 and a half years. Throughout our tenancy David and Denis were very professional and couldn't have been more helpful. Rayners provide the personal touch that is missing from most estate agents. I was sad not to be able to use ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2019
Jul 09,2019
0
people found
this helpful
this helpful
Rented with Rayner's for 2 and half years. David was an excellent Landlord - very decent and easy to deal with. The rest of the Rayner's team have also been extremely helpful. Would highly recommend Rayner's to anyone looking to rent or buy in the area....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 04,2019
Jul 04,2019
0
people found
this helpful
this helpful
Rayners is a highly professional, punctual and honest estate agency. I had the pleasure of dealing with Darren initially who showed me the flat, answered all my questions and then worked closely with Denis who processed my tenancy application accurately and efficiently. Denis has an ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 16,2019
Jun 16,2019
0
people found
this helpful
this helpful
I have been a tenant with Rayners for over a decade and can truthfully say they are one of the best letting agents and property management teams I have ever come across. In fact the whole team have always been a pleasure to deal with ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
0
people found
this helpful
this helpful
I have been a tenant on one of their properties in Hackney for 3 years, They are very efficient and reliable letting agents responding quick to emails and problem solving( heating, maintenance, etc ) Also your deposit is kept on a Tenancy Deposit Scheme.
I would strongly ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2019
Mar 13,2019
0
people found
this helpful
this helpful
I've been letting my property with Rayner's for a year now and have been more than happy. Darren is friendly and has kept me upto date with the property, especially in relation to any maintenance issues. I wouldn't hesitate to recommend his services....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2019
Feb 27,2019
0
people found
this helpful
this helpful
Since letting our property through Rayners last year I have been pleased with the prompt response to queries, punctual payments and professional property management service from Darren and team...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30,2018
Jul 30,2018
0
people found
this helpful
this helpful
My partner and I have recently moved into a new apartment, rented through Rayners.
The entire process, from the initial viewing, getting the pre-requisite paperwork done, to having all of our questions re. our new home answered, has been smooth and effortless.
Darren Winter has ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2018
Jul 27,2018
0
people found
this helpful
this helpful
If you're ever looking for a place in or around the Hackney area, please go straight to Rayners. They are efficient, courteous and professional. And really friendly, too! No question or issue goes unanswered and they continue to treat us in a good-humoured professional manner ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 23,2018
Jun 23,2018
1
people found
this helpful
this helpful
I've been renting for 25 years, and I can honestly say that these guys knock everyone else out of the ballpark. Don't look elsewhere, there's no point....
read full review
read full review
Comment on agent fees
The fees seemed more than reasonable for the service offered. They actually went out of their way to meet my requirements and take my needs seriously. Very quick email response time and no petty requirements.
Was this helpful?
Yes
Yes
Mar 18,2018
Mar 18,2018
0
people found
this helpful
this helpful
What a pleasure working with Darren! He was highly professional, contactable, meticulous and went the extra mile to make life easier for us. I was reassured every step of the way! On Rayners more widely, I was was very impressed by their selection of quality ...
read full review
read full review
Comment on agent fees
Seemed fairly average for the area, but you get a lot of service for it - they actually "manage" the rental relationship as part of the fee, rather than just accepting the money.
Was this helpful?
Yes
Yes
Dec 08,2017
Dec 08,2017
0
people found
this helpful
this helpful
We have used Rayners to find tenants for two separate flats over the last 4 months. The tenants they found have been lovely. I have now met the whole team at Rayners (Darren was my last contact) and can honestly say they are friendly, professional, very ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 25,2017
Oct 25,2017
0
people found
this helpful
this helpful
Known Denis/Rayners for twenty years always been friendly, professional and....warm ( for an estate agent) he deserves 5stars.
Met Darren this summer again very professional, to the point and helpful. I would not hesitate to recommend Rayners and the pair of them to any ...
read full review
read full review
Comment on agent fees
could do better but very competitive in the current market
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
0
people found
this helpful
this helpful
I was struggling to find someone for my flat and Rayners were the only agent who were willing to give me advise whilst still in the deciding phase.
When I gave the property over to them they marketed it really professionally with great photos and ...
read full review
read full review
Comment on agent fees
Good, clear fees.
Was this helpful?
Yes
Yes
Jul 23,2017
Jul 23,2017
0
people found
this helpful
this helpful
I have been renting a property from Rayners for almost 3 years. I strongly recommend them. Very professional and helpful. Rayners help with even the smallest issue in the flat. Good work guys!!!...
read full review
read full review
Comment on agent fees
The fees are ok.
Was this helpful?
Yes
Yes
Apr 27,2017
Apr 27,2017
0
people found
this helpful
this helpful
With the help of Rayners Hackney agency I rented a flat for my family. Both David and Denis were very helpful and profecional. The propery was clean and nice and was what I expected from the advert. I would happily stay in the flat longer ...
read full review
read full review
Comment on agent fees
The fees are resonable.
Was this helpful?
Yes
Yes
David
(28)
Denis
(20)
Joseph
Alan
(6)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 8:45 AM 11/02/2020 by Darren
Best Letting Agent in E5 
